2016 Volvo XC90 OSD
November 5, 2018
I had the pleasure of buying our first family vehicle in 2015 from Licia at Volvo of Tempe. As my wife and I began our search in the spring of 2015, we started to land on the new 2016 Volvo XC90. The only problem was for as much as there was available online with videos, written first impressions, previews, etc, the car was just not available anywhere in the US to test drive. I reached out to Volvo of Tempe and came in contact with Licia who kept us up-to-date on when their first models would arrive on the lot for a test drive. The moment the first test drive model arrived into Volvo of Tempe, my wife and I took an initial test drive and were hooked. Licia and the rest of the team were very accommodating throughout the entire test drive process allowing us to come back to the dealership multiple times to test drive additional 2016 XC90 models that had more of the bells and whistles my wife and I were looking for (ie: B&W sound package, HUD, Inscription package, etc). Additionally we placed our order through Licia for an overseas delivery at their factory in Gothenburg, Sweden which she was very knowledgeable in. Overall the ordering process, even for an OSD was extremely easy (locked in public pricing). After our initial order was placed, we booked our tickets to go to Sweden and picked up the car at the factory about 3 months later. We had a trip of a lifetime with about 1000 road miles in Europe and turned the car back into the factory where it was shipped to the Tempe dealership and arrived about a month later. We took the car in for an upgrade of the Volvo Sensus connect once the Apple Carplay came out and the car spent less than a day in the shop. Overall we've been very happy with the ordering and service experience (including the OSD delivery in Sweden), and would highly recommend anyone interested in a Volvo to do the same overseas process and purchase through our awesome Internet sales agent Licia for their next new car! C&C Bach.