Used BMW 330 for sale near West Springfield, MA

I recently purchased my vehicle from Hoffman Lexus, and I am still genuinely blown away by how exceptional the entire experience was. From the moment I walked through the doors, I felt welcomed, valued, and taken care of in a way that is rare to find in the car-buying world. What made it even more impressive was that I was able to purchase and pick up my vehicle the very same day. Despite the quick turnaround, everything was handled with care, patience, and professionalism. Cherif, the sales manager, deserves special recognition for the incredible role he played in making this experience so smooth. He is absolutely phenomenal—professional, kind, attentive, and genuinely committed to ensuring customer satisfaction. Throughout the process, he checked in with me personally, made sure every detail was being handled promptly, and reassured me that my happiness mattered just as much as the sale itself. His leadership and customer-focused approach set the tone for the entire dealership. Alex, my sales representative, was equally impressive. From the start, he made me feel at ease and confident. He took the extra time to walk me through every feature, answer all of my questions thoroughly, and explain things in a clear and friendly way. What I really appreciated was his patience—never once did he rush me or make me feel pressured. Instead, he treated me like a priority, ensuring I felt supported throughout the entire process. His customer service was truly top-tier, and he made what can be a stressful experience feel smooth and enjoyable. Despite the quick, same-day timeline, the sale itself felt effortless. There were no problems, no delays, and absolutely no stress. Everything—from reviewing options, to paperwork, to preparing the vehicle—was handled efficiently and professionally. It was clear that the entire team at Hoffman Lexus values both quality and customer satisfaction. And then came the moment that truly took my breath away: when it was time for pickup, my new vehicle was waiting for me, beautifully detailed and wrapped with a big red bow on top! 🎀 That thoughtful gesture made the experience feel incredibly special—almost like receiving a gift rather than simply making a purchase. It showed just how much the team cared about making this a memorable milestone for me. If you're considering purchasing a Lexus, I highly recommend Hoffman Lexus. Be sure to ask for Cherif and Alex, because their dedication, professionalism, and genuine care for their customers truly sets them apart from any dealership I’ve ever visited. I left with a beautiful new vehicle and a truly exceptional buying experience that I’ll remember for a long time. This is what five-star service looks like, from start to finish.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

I absolutely love this car. I’ve owned it for over a year purchased and certified preowned with 26,000 miles and currently has 48,000 miles. I previously owned a 2022 Lexus iS 350 which I also liked and a 2017 Lexus iS 300 really enjoyed owning both but this one is the best of both worlds. Its fuel efficient and a joy to drive every day. Maintenance will be slightly higher than the Japanese brand. It’s a delightful vehicle for long trips. Highly recommend.

It was a pleasure to deal with Zach, Patrick and Mike. The car was as Zach described, and I am very happy with it. The purchase was made easy by these guys and they were very accommodating:)

Bought this for my wife to replace her older jaguar,nice car, Rides smoother than the jag ,good power, a bit small on inside,I drive a Hyundai Santa Fe limited,everything on this car is smaller,harder to see,placement of some controls a bit odd,no where near the equipment the Santa Fe has Considering what this would cost brand new,verse’s Santa Fe ,not really impressed.that being said it’s a nice enough car

I have to say Andre was a great salesperson. I came in to test drive a car and he got me in the car I've have always wanted to drive. Love my MBW convertible.

I just purchased a 2017 used BMWx3. I found The sales rep I worked with was great. Her name was Wendy Charbonneau and she was new to BMW of West Springfield. The purchase of the car went very smoothly because of Wendy. I found myself in a great car and worked with a great dealership. Linda

I had a great experience working with Gazim. He was so patient and kind. After I had driven the car for a few days, he still helped me with my many questions. I look forward to working with him again.

Incredibly pleasant and helpful. Willing to listen to my "want" and "don't want" in such a way that made me feel they actually cared about what I had to say.

Great service! Did everything by text message with my advisor, she even sent me a video from the technician about my car! We will be back!