New and used 2026 BMW iX xDrive45 for sale near Pasadena, CA

BMW dealer has Service department which is very well organized and helpful, and the customer service was great. I received a good service, and Scott the service advisor was very helpful.

I recently had the pleasure of leasing a 2026 BMW 540i from Valencia BMW, and I couldn?t be more thrilled with the entire experience! The staff made me feel right at home. The customer service was outstanding ? friendly, knowledgeable, and genuinely interested in helping me find the perfect car for my needs. The selection of vehicles was impressive, with a wide range of options at various price points. I was especially impressed with how transparent they were about pricing and financing, and the entire process was stress-free. Special thanks to Brendon for being so patient and answering all of my questions ? he made sure I understood every step and helped me feel confident in my decision. The dealership itself was clean, organized, and welcoming, which made the whole experience feel more personal. They even went above and beyond by offering me a detailed walkthrough of the features of my new car before I drove off the lot. I couldn?t be happier with my lease and highly recommend Valencia BMW to anyone looking for a great car and an exceptional experience. They truly care about their customers, and it shows! I will definitely be returning for my next vehicle purchase or lease with Valencia BMW!

My experience at Long Beach BMW was excellent! Jorge and Andy were quick and efficient in getting the deal done. 10/10 customer service?highly recommend!

It was great , the sales person was very focus on our inquiry . We were treated like a #1 customer!

The labor cost of repairs is always a little high but the service is always top notch. Taylor Hawking always takes care of me and is one of the reasons I come back for service at the dealership.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Wendy was amazing during this process. I originally came to the dealership having no clue what type of car I wanted. Didn't know what make model absolutely open minded to the entire process. I walked up and down Creekside trying to figure out what would be the next vehicle I would drive. I met Wendy and from the very beginning she was helpful without being pushy. She didn't judge my indecisiveness (at least not to me lol), she allowed me time and grace to figure out what I wanted so I would be confident in my purchase. She was responsive when I had questions (and there were a million of them). She was helpful without being pushy finding me cars and treated my questions for a used car that was 50k or new car at 80k with the same respect. She would stay in contact without coming off pushy. She created an advisor/ client relationship and through it gained my trust. I looked at many different options and honestly the timing was crazy for me. So the majority of my indecisiveness came more from my brain being overwhelmed with everyday life and not so much on the car. Through her patients and letting me get into a better head space. She was able to get me from a used car (maybe bmw or maybe even a different brand) to a new x5 (with more packages then I ever thought I would get). I hope your sales staff can learn from Wendy and her example of building a relationship with the customer and allowing the client to go through the process because sometimes the process is so much more for the customer than just finding a car. Thank you again. And if there is something Wendy can be nominated for because of her great customer service. I hope you award her. She has been a fantastic role model for what you would want your staff to be like

I’ve had my MINI for almost four years, and the service at the Monrovia dealership has always been outstanding. From the service team to the maintenance crew, every visit has been a great experience with excellent customer care

I had been reviewing your cars on your website for about a month. I had favored a 2023 X2 on the site. I tracked it for about a month. When I finally had some time I decided to come test drive it. When I arrrived with my friend, we walked the lot looking at all the different cars. We were greeted by Alex Dimov while looking for cars. I told him that I was looking for a particular car and he pointed it out right away. He asked me if I wanted to test drive it? and away we went. While we were driving we had very pleasant conversation. He is extremely easy to talk to and he made me feel comfortable. Once we got back we decided to explore maybe purchasing the car. We sat down talked business, did a lil negotiating of price and a deal was made. I have to say Alex made the whole transaction pretty much painless. It felt more like a conversation than a negotiation. He knows how to talk to people and make them feel comfortable in what some might say a is a stressful situation. I didn?t feel any stress or being uncomfortable during the purchase process. Once a price was agreed upon Alex introduced me to the finance guy?. Sorry I forgot his name. He was also very easy to talk to and kept it stress free. While I was with him, Alex had the car detailed and fueled. When i finished with finance Alex walked me over to my new car handed me the key and took pictures for me. He was very helpful in explaining how to operate the car. Lots of bells and whistles I never used before. Alex was so patient teaching me. He actually help me set up the Apple CarPlay and a few other things. He let me know if I had any other questions or concerns I could call him for help. The next day he did text me to make sure I was ok and to see if I needed any assistance. I feel lucky and blessed he was my Salesman. Such a pleasant, stress free and almost fun experience because of Alex.

The only reason i purchase car in Bob Smith BMW Wass one guy his name Amir he gives you High quality customer service and for me service it’s everything . We all know Bmw it’s also quality car!!!

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

Smooth and fast I was able to get the deal I was looking for I would recommend anyone to come purchase or lease from this location

Sammantha Hernandez far exceeded my expectations. Spoke clearly, listened very well, great follow-up. I look forward for Sammantha helping me learn all the features of this excellent vehicle.

Best dealership I have ever worked with. Very professional and nice. They did everything they promised in a timely manner

I would like to give first credits to the service manager Chris Carrillo. Thank you so much for your help and BMW X5 service given. Without you I would not completely fix breaking issues. I want to thank each and every one who contributed effort… service manager: Chris Carrillo Master technician: Kevin Galvan Foreman: Stephen Miller Service Advisor: Adrian Kim

The staff from my sales agent, Brandon Sturgis, to Dave , the manager and the finance department were nice, helpful and professional. Made the car buying very easy and using the Costco deal made it even easier.