Used 2025 BMW X1 for sale near Pasadena, MD

The car drives beautifully but maintenance/repair costs are staggering. I had 5 years of car payments of ~$9000 a year. During these first 5 years I only did oil changes and tires (whenever I hit one of the pot holes on I-97). I finished paying of the car loan two years ago. Since then I have had to replace/repair parts for about $12,000. Last time I was in I was told I need to replace the entire headlight assembly including the control module which was burnt because the LED had shorted. I was quoted about $6,700.00 to replace both headlight assemblies. If I do this I will have spent almost $19,000.00 in repairs on a 2019 BMW in less than two years. Again, it drives beautifully and the dealership service is great. But I am not exaggerating when I say it has been a huge disappointment when it comes to the cost of ownership. It is a money pit.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Had issues with one of my BMWs run flat tires a good distance from any BMW dealer. When we reached out to Towson BMW team they were so responsive and provided sound advice and reassurance to get the tire into them. They were so professional and made the repairs quick and easy.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

My sales agent was a great communicator and easy to work with. He was able to find the car I wanted and assisted with it getting paint protection.

Blake Boddiford and James (a GM) were pleasant, patient, and extremely knowledgeable! I asked many questions (some questions several times) and they responded consistently in detail and with kindness. The purchasing process was easy!

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Everyone was professional and friendly. Not pushy to buy. Andy kept in touch letting me know what stages the car is in. Gave a fair value with my trade-in.

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

Drew and Reina were great! The process was easy and streamlined. I would definitely recommend them. The car is also amazing. CPO seems like a great buy !

Ben Cohen sales associate at Auto Nation BMW Towson was superb and very personable! He found the exact vehicle I was looking for. Excellent Customer Service!

I purchased my first bmw (x3) on 12/30 from Lavoe. He was great to work with as well as the team at bmw Towson was great. I'm already loving the x3 and can't wait to enjoy for many years to come.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

My experience at BMW of Silver Spring was wonderful. Mr. Askew was courteous, professional, highly knowledgeable and, most of all, genuinely cared about my new car and personal experience at the dealership. I give him, and the dealership, my highest recommendation.

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended!

Had severe unexpected damage to front under car components. Robert gave me a timeline of repair scheduling and kept his word. He actually completed repairs ahead of schedule by two days. Very satisfied. Wallet is bleeding, but I?m satisfied.