Used BMW X1 for sale near Ocoee, FL

You found the best place to buy a used car. Shortly after purchasing the car, it developed a problem. The dealership did not say sorry it's a used car purchased as is but they "stepped up to the plate" to take care of the problem. The service advisor Sebastian, service manager, Eddie, sales manager, Bryan and Claudio , our salesman all provided excellent customer service. I am so glad I went to Napleton's Volkswagen to purchase a used care for my daughter.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Andy was so helpful and made sure I was taken care of he has the best customer service and really looks out for his customers.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

I was impressed with how easy and seamless it was to trade in old vehicle for a newer Lexus. The deal was fair and the customer service was outstanding. Thanks guys...

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

Mr Alex was very helpful. No rush, took he?s time and gave us options. I really appreciate the help. I purchased my new ride and I (we) love it. Thank you.

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

The only reason I am giving this dealership 5 stars is because of the service advisor, Eric Williams. Eric is the only advisor that picks up his phone, returns calls, is kind, efficient, professional, and truly cares. The other advisors never return calls. The service manager, Chris, also does not reply or return calls. They have lost selling me service contracts because they will not reply. Chris, the service manager, is always asking how can we gain your service again. Well, perhaps by providing stellar customer service which would include calling customers back especially if they ask for the manager. Mercedes Benz has not been the same since Ruben Santiago left.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

Excellent customer service very sweet. I would recommend Juan to friends and family. Great customer service skills

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Found the car I?ve been looking for at their Winter Park Location. From the moment I connected by email with the dealership to the moment I drove off with the car, everything was smooth! Christian and Gerald were courteous, professional and kind, a pleasure to do business with! Absolutely recommendable.

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

I need an appraisal on a car .. Their appraisal is widely used and accepted.. I know I was made a fair offer ... Their offer put me in a good position for my trade in vehicle .. I have used them many times in the past and will do so again In The future

The BMW X1 is fun to drive. The sunroof is awesome. This is a nice small SUV that has plenty of trunk space. I would recommend buying this car

We went there in hopes to sell our car, Jean Michael took care of us and even tho we ended up not taking the deal, he was amazing and super helpful with everything

Original owner, beautiful Estoril Blue color on 2016 Msport Xdrive X1. So beautiful, just like looking at it and/but rarely drive it. Ni 2013 models catch my eye in BMW or any other brand

Great for a small/short person. Not comfortable for tall people. Love all the premium features. All leather interior, navigation, heated seats and steering wheel, memory seating. Electric adjustable passenger seat. Not a great sound system though.

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

Fernando was very remarkable! He went over every step of the car-selling procedure. He was really informed, and everything was quick and simple. 10/10 and would tell every one of my friends and family about this dealership.

They served me super well with all kindness and professionalism and they got me the offer I wanted I recommend them 100 the big boss a professional and very humble

The BMW X1 is easy to handle, powerful, has great acceleration, has a very quiet engine and it offers excellent fuel mileage with mid-grade to high octane fuel. My only criticism is that the X1's ride is harsher than most SUV's. For example, the Subaru Crosstrek, which is essentially similar, has a much smoother ride than the BMW X1. But that's because the X1 has thicker tread, run flat tires instead of a spare tire that the Subaru has. The X1 has superb handling on the highway, but it's equally at home in a city/municipal environment. The interior is easy to understand, and it provides much room to carry groceries and other cargo and the all-around view of the driver is unobstructed. The fully adjustable seating, with memory for two (2) driver is a godsend.

Erick was amazing and made the whole process simple and easy. Excellent customer service. Treated me with respect and professionalism. Definitely coming back!!

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

Mr Steven was a great dealer in his consult was great as well the company is real good I would send all my friends to this company

I love this car! Sufficient size and easy parking for city - but drives and rides great in town or on the highway. Nice maneuverability and handling. Sweet 4-wheel option. Bought car for commuting but, with working from home, it’s become mainly for fun and convenience and makes a pleasure out of household errands.

I drove from far to see a Tesla that was sold before I got there. I was frustrated at first but Ms. Felicia the customer relations manager stepped in and genuinely was apologetic I wanted to make things right I appreciate her sincerity and she sent me over to the Orlando location where I bought my new Tesla with Eddie. I'm very grateful for the customer service. I received five stars to both stores. Thank you, Miss Felicia!

New bmw x1. Glides…effortless driving. Incredible performance. I’ve had three other x1’s prior…nothing comes close to the handling of the 2023. However…the huge screen is distracting, it’s not user friendly and by the time I figure out the new gadgets I’ll be ready for a new lease🤷🏻‍♀️

Johnathan was super. Honest. Can’t beat that. He gave me the straight scoop on the vehicle I was interested in and I would work with him again anytime.

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

We are so happy with our new Telluride from Kia of Clermont! Everyone was very friendly. We had our three younger boys with on the day we purchased and everyone worked hard to make the sales process as quick and smooth as possible! I will say it takes some patience to purchase a Telluride (or any car) in today's market, but Kia of Clermont seemed to get new Tellurides in each week and listened to our must-have's and let us know when a Telluride was available that matched our needs. Charissa and Tyler worked really hard to get us the Telluride that worked best for our family! They both had great communication and weren't pushy. Overall - Really nice facility, good selection and great staff! I highly recommend!

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

Worked with Justin on buying a new vehicle. Very pleased with his service and the smooth process.

I walked in not necessarily ready to buy but they had the right car sitting there. And, as it turns out, they offered me the right price. Easy transaction. Thanks to Tariq for making the whole process pressure free and uncomplicated. Even Chloe in Finance didn’t give me the hard sell with the add ons. Even though Fields is 5 hours away, I’ll happily go to them for my next vehicle! Thanks!