Used 2021 BMW X5 for sale near Pasadena, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Chip and the crew at Universal Auto were top notch. I was an out of state buyer and they made the process super easy. The car was immaculate and I could not be more pleased. Will recommend them to friends and family.

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I frequently change cars because I love to learn and experience new vehicles. I bought a new 2020 RR Defender and traded it after 5 months for the X5. I wasn't really looking for a new car but fell in love with the X5 while accompanying a friend on a test drive. I really like that it handles like an ultimate driving machine. And the drive characteristics are extremely customizable. It's quiet, quick and comfortable. No squeaks or rattles - the RR had a few. It's a solid German example of automotive excellence.

Sales Consultant Melvin Ross from Honda in Owings Mills provided excellent customer service and support. His no pressure guidance was amazing in allowing me to purchase my 2025 Honda Pilot Touring AWD with confidence. I highly recommend him if you?re ever interested in buying a Honda product. The entire staff were professional and courteous.

This is my 4th BMW. Love these cars. This one I have now is really a different car. The design and looks inside looks like a piece of art. The color is new. I love it. Manhattan Green.

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

Just purchased a 2021 BMW X5 with a trade-in of 2020 X3. I've been dealing with BMW of Ocala for a few years now and can only have the best to say about BMW of Ocala. Excellent people with special thanks to our sales rep, Christina Gangapersaud, and James Jupiter, Sales Manager. Treated extremely well, so friendly and professional. I couldn't have asked for better service. Thanks to all for a great experience and this beautiful car.

One of the top Mercedes dealerships on the east coast! Thanks for all your help Tim

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Jon Garrett, Sales Consultant at Passport BMW, exceeded my expectations. From my first inquiry about the 2026 BMW X3, Jon was responsive and knowledgeable. He showed real passion for his work and care for his customers. The process was efficient and stress-free. Jon respected my time and completed the transaction in a couple of hours, as promised. Jon’s professionalism and warmth made the experience enjoyable. He introduced me to Jay, the finance manager, who was also outstanding. Jay’s expertise and attention to detail stood out. He explained everything transparently and made sure I felt confident and informed. His professionalism made the paperwork process smooth and pleasant. Neb, a true BMW guru, took the time to walk me through every new feature of my X3. He answered all my questions with patience and enthusiasm. Neb made me feel comfortable with the technology and genuinely excited about my new car. While training Marie, who was also exceptionally professional and eager to learn, Neb ensured nothing was overlooked. Their teamwork and support were evident. I felt I was in the best possible hands. The Passport BMW team exceeded my expectations in every way. This was my best BMW purchase yet—I've bought six before. I deeply appreciate the care, expertise, and dedication from Jon, Jay, Neb, and Marie. I highly recommend them to anyone wanting a world-class car-buying experience. I look forward to working with them again and will share my positive experience with friends and family. Thank you to the entire team for making my experience outstanding and unforgettable.

The sales associate (Siwan) was very kind and friendly. I was a little nervous considering this was my first car buying experience, but with the help of my parents and the Siwan, all of that nervousness went away! Siwan was awesome and helped me with everything along the way!

I have been going to BMW Annapolis for roughly two years since i bought my car. Their sales staff, especially Tom went above and beyond to get me precisely what i wanted to include a great trade in price! Every time I go there for maintenance or any other reason they are always, efficient, gregarious, and just a joy to work with. Keep up the great work team, next time in the market for a BMW you will have my business

My advisor is Chris and he is great with my BMW Service and recommended services. He always answers my questions concerning maintenance. My check-in is always painless.