I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
I had a great experience at BMW of Alexandria; i was referred by another prior customer to Osman Aberra after totaling my car - right after getting out of the hospital. I didn't even know i wanted a BMW but the customer serviceattention to my need and concern was stellar. They were mindful of my wallet, and helped ensure i wasnt making an impulsive purchase--but took the time to educate me on the merits of the cars without rushing me or making me feel pushed. Several emails, even more text messages and 2 test drives later....i took my new X2 home. Everyone there was awesome-polite, helpful, courteous and professional
We are bought a bmvx4 last weekend! Our salesman advisor NABIL helped us a lot ! We never forget you NABIL! And dealership they are friendly and good people All i can say if you need to car just go there and ask them what you want! They take care of you well!
A wonderful vehicle
by Isaacs from Redwood City, CA
November 3, 2018
This car is wonderful, and I recommend it to all drivers. Bmw is the car for those who would like a smooth ride. Bmw is the best.
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
This SUV is very powerful yet looks like a "normal" SUV. While the M counterparts of regular BMWs usually look much more menacing, the X5M doesn't look much more powerful than the M sport version. However, once you get in the driver seat, it is a different animal. The interior is very luxurious and elegant. It handles very well for a 6000 lb SUV and all that power is available with one touch of a button (M1 and M2 settings). Very enjoyable to drive. The only gripe I have is the frequent trips to the gas station.
Car is a great performing car on the road excellent for mid-size people 6'1" and under. Car is extremely quick responds well has many driving modes enhancing the overall allure of the vehicle. The BMW 550 I X drive is definitively the ultimate driving machine. When driven in the economy mode it actually get excellent gas mileage.
This is a well designed car from top to bottom. The motor, performance, and driving dynamics are excellent, while still being very comfortable to drive on short or long hauls.
Exterior design is eye catching. Fit and finish of materials is excellent. MSport pkg adds nice mechanical and visual features, which set the car apart from the other 3-series on the road.
While not a large car, the interior has adequate room for full-sized adults, with more rear leg room than in previous models.
Gas mileage is respectable at 29.5 mpg on hghwy and 26 mpg for mixed driving.
Suggested option pkgs: Msport, technology, driver assist.
Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
Maria provides exceptional customer service. She would hear your needs and try to work with you accordingly and would provide support above and beyond to cater your needs. She would not pressure you to buy and she is very transparent with all the information which is very important. Maria is very welcoming and provides exceptional customer service that anyone would expect from top dealerships. I would highly recommend Maria as a go to person to anyone who is considering any vehicle at BMW of Rockville. I agree with all the other reviews and positive experience with Maria. Thanks much Maria - way to go!
Love my 440i
by Bob M. from North Granby, CT
September 25, 2018
This is my 16th BMW since 1976 and I have never been disappointed. It's the perfect car for me, as I enjoy the performance, the style, the handling and the economy. I'm very pleased with 28+ MPG overall economy in any car that is capable of this type of performance. I cannot imagine that my next car won't be another BMW.
Very happy with my new car. Maria sized my needs and style up and steered me to the perfect vehicle. Car deals are always complicated. This was no different but big smile driving my X3 home!
by VortexRotor from Jupiter
August 27, 2018
Love it. I have had 2 M5's in the past and wanted the performance but not the $$$ of the M5 just for everyday driving. The M550i fit the bill in SPADES! Great performance for the money compared to the M5.
This lady impressed me a lot I???m looking for a way to still her from BMW. She is a top customer service dealer agent, I have not seen any one like her! Detailed, exceptional, goes beyond what is expected, far into making sure the customer is happy. She is game to be a top executive at BMW. Maria you are very appreciated!!! Happy Customer-Isaac.
Annoying Engine Whine
by k_ahad from Surrey
February 13, 2018
I received my New BMW X5M on 8th Jan and within the first 2 weeks I noted that a constant annoying sound comes from the front Dashboard. I hear this noise even when the car is stopped at signals and engine not running. Typically this sound disappears at speed above 30 mph. Maybe the noise is overtaken by the outside noise and you don't notice it. If I drive the car in City i get headache and also tend to loose concentration as I am unable to take my mind away from this noise.
I contacted the dealer and dropped the car for check up at Cooper Croydon UK. They have comeback to me with a reply that this is Characteristic of the car as they replaced some parts and the noise still exists and they have compared with another X5M and that car also has the same noise.
I spoke to BMW UK and they call it as Characteristic of the car but also claim that engineers are working to find a solution for this but at the moment there is no solution. They also mentioned that only some of the X5M have this problem and they are sorry that my car has this issue but they are unable to help.
I haven't picked up the car from the dealer yet and have communicated to BMW FS that I am rejecting the car as BMW hasn't taken a responsibility that they would fix this problem. They are expecting me to continue driving the car as they don't have a solution for this issue.
Going crazy with the purchase of this dream car :(
The entire team made it more than worth my while to trek from NOVA to get the car I wanted. Ask for Armand as he was great to work with and did not not try to “sell me”. The rest of the team was very accommodating and kept the haggling and upsell to a minimum. Worth the trip from NOVA!
Love this car!
by Isabel from Boston, MA
December 12, 2018
This car is so stylish and drives great! It’s a 4WD which will be great for the winter. It’s also great with gas. I am very happy with it so far!
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