BMW for Sale in Bossier City, LA

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

These guys always take care of my vehicle. Dropped my vehicle off at 8 AM and it was ready before noon!

Had to have some repairs done on my Land Rover. The service department was super friendly and repairs we done quickly and conveniently.

My Yukon develop a loud rattle. I dropped it off at service one afternoon and was picking it up the next afternoon fix no more rattling excellent service.

Bought a used vehicle there and was treated like family. Best buying experience I've ever encountered and have purchased many. Definitely worth the trip from 2hours away. Will be back.

Made my car buying experience fast and fun had a good time talking about his older days and him cracking many jokes this guy was funny put me and my two kids in a car that is reliable and even had me have it checked out by a mechanic before I purchased which some dealers around won't let me do that because I'm a girl

This dealership is pretty good. They are very patient for anything. The dealer picked me several times, that is very good for me.

Greg was very helpful and would have bought th e car, but wife test drove one like it and was too small. Offered good price and good trade in value.

I was slightly intimidated going to a German car dealer after owning many American made cars over the years, but it proved to be a great decision. I had initially planned to look at pre-owned BMW's but ended up driving off in a brand new 528i. Dan Ross my salesman was very polite and knowledgeable of the cars and didn't pressure me into making a decision immediately. When it was time to talk pricing they weren't budging, but when I stood firm in my offer we eventually agreed on a price I thought was fair. Cameron the manager was very professional and helpful. I was even taken on a tour of the dealership and shown the service area (that has never happened anywhere!) Overall, I am very pleased with my ORR BMW experience and would recommend them to anyone.