Used BMW hatchbacks for sale near West Springfield, MA

Excellent Service from the Dealer, I was in a tough spot that could have easily left me with a bad taste in my mouth, but thanks to their quick and friendly help, it turned into a positive experience. I truly appreciate their prompt service and genuine willingness to help.

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Have owned many premium cars. This 640 is our first BMW. This vehicle is attractive, fun to drive, and well equipped. The buying experience was exceptional. Definitely would buy again.

Seth falcon and Kevaughn Fyffe were very friendly and patient with me. They both made is simple and easy for me to get my new car from the dealership. It was a great experience that I will always remember. Thank you guys

Great service! Did everything by text message with my advisor, she even sent me a video from the technician about my car! We will be back!

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

Bryce at BMW West Springfield is awesome. He was patient and got us into a great car at a great deal. Not once did I feel pressured or uncomfortable. He provided reasonable and sound solutions for all “issues” we had, and really made the leasing process incredibly simple.

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

By far my favorite BMW I’ve owed. The M Package gives it the sporty look and that fun drive . I just love this vehicle .

I bought this 15K miles base model (Electric engine only) for 10K. A steal. Pros: 3 Driving modes for different conditions. Free public ev charging stations, usually charges 26 miles per hour or more, and that means free rides. Easy connectivity Stylish look (people actually have that what heck is that look) Nice cargo space once back seats are down. Cons: Inconsistent mile range readings. Range anxiety. Original Charger is a joke. 40 miles highway travel takes 12+ to recharge. 2-3 miles per hour recovery. Bmw either thinks people will bleed 50k (originally) for a substitute car, or people will always have 12-16 hours time to move between errands. Doors design is unusual. Still not as ridiculous as a coupe door design. Cargo space is so tiny with backseats up. Carseats for infants are difficult to place without sacrificing significant space for either the driver or the front passenger. My final verdict. If you purchase a 24amp or a more capable charger than you can manage. If you're soccer mom, or switch your hats often, this base model may not be for you. Still, if you really really a planner it may work out beautifully. If you're purchasing this as second car for the family, then you can save tons in cost. If you spot a free ev charging station you can literally run your range to close to empty then leave it at the charging station and picked it up after couple of hours.

Baker was great to work with. Made buying my truck a great experience. They went above and beyond with any needed repairs.

The car is beautiful inside and out. It has lots of space, the trunk is huge. There is ventilation in the front and back, multiple charging places, and all the great safety features.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Very clean facility. Service center was prompt and understood the repairs necessary and provided suggested additional repairs based on technician's review of electric vehicle. Although the cost to repair seemed a little high, the peace of mind achieved through these repairs makes the expense worth it. Personnel were courteous and professional.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

Mason, (the GENIUS) is a great ambassador for the dealership. He listened to my issues and solved them very quickley. This young man was apleasure to work with. He listens to the customer, very knowledeable about the product and cumunicated well. I would seek him out for any other issues I have.

Leased my 4th BMW X7 from Seth. He does a great job throughout the process. Thanks to Marco for making the paperwork process simple and easy. I was very impressed with Gunnar today. Although I was trading in a similar car, he spent the time to show we are the changes/upgrades and a few things I didn't know before. Finally, a big shout out to the service department. They went out of their way to get BMW to cover a just out of warranty item on the X7 I was turning in. Best dealership I have worked with over the years. Honest, straight forward and reliable.