Used BMW cars for sale near Middleburg Heights, OH

Frank was great to work with in sales. Mike in the service department was excellent! I would purchase another vehicle from here and plan to have my Santa Fe serviced at this location.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

On April 10.2024 Stop for a oil change Jason Boismier recommended service that needed to be done . He was pleasant, after coolant flush, oil change, front brakes everything was fine except they didn’t rotate my tire it a small thing but did they forget to check my pressure also. I have been coming there for 14 years after purchasing my Nissian Murano small things matter 😔 Marlene Walker

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

My experience was amazing Greg my salesman and Internet specialist Krissy are a dynamic team. The best vehicle buying experience I have had yet!

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

My wife and I are very pleased with our BMW X3. I am impressed with the performance and the way it handles. I have owned and driven many autos this by far one of the very best.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

From the onset, Amra Covic was excellent in following up and working with me in my decision to buy from her. Furthermore, I have never had a more positive experience with the Finance Manager than I have with Adam Essa. The overall experience has been superb and I'm grateful for their level of service in the buying process!

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Wonderful service. Renee helped and guide my Mom and I through the buying process efficiently, I was very pleased.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Yanchey & JT were top tier when it comes to customer service! They went above and beyond to make sure the process was smooth and comfortable for me. Made me feel like part of the KIA family!

Phil di a great job in explaining why it was in my best interest to upgrade my 24 maverick and get the Liberty for Life with my new Maverick.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

As always great experience at Avalon for an oil change! I used a coupon which they honored without issue. They took me right in, kept me updated throughout the process, and finished promptly. Efficient and friendly service!

Great car love bmw very reliable never had any mechanical problems great in the deep snow Excellent acceleration Handles and drives like a sport score

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

Our 2016 works flawlessly! We are so pleased we just purchased a very low mileage one with $15,000 in options which should make this one even more pleasurable,

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

Bryan was super accommodating, pretty smoothe transaction. The car was definitely in showroom ready condition!

I love the car and at the same time I can't help to hate it. What I love about the car would be the luxurious interior, comfortable and quiet cabin, smooth ride, ease of access, and a few extra features that were put in as an add-on. What I don't like about this car would be the poor fuel economy for the 30i model, especially when compared to the B-58 engine. Apple carplay connection issues, no option for remote start unless I want to void warranty, and no option for the iDrive Recorder App. Exterior Styling - 8.5/10 Interior Styling - 9/10 Comfort - 9.5/10 Cargo space - 8.5/10 Driving smoothness - 9.5/10 Horsepower - 7/10 Fuel Economy - 3/10 It's been an overall fun car to get around in. It's easy to get in and out of, smooth on bumpy roads, and it is quiet. The fact that only 2022 models and newer offer remote start and iDrive recorder is a big disappointment. But I think my biggest disappointment would be the fuel economy. As I had the B-58 in the past and averaged out 11.5L/100km and in this X3 am averaging 13.5/100km which was worse than my pick up truck. I might not keep this car for long-term just because of how poor the fuel economy is.

I had an amazing experience purchasing my car from this dealership. The whole process was so easy and smooth that I honestly didn’t even feel like I was buying a car — it felt more like grocery shopping! Everything was straightforward, stress-free, and well organized from start to finish. A special thank you to Jakob, the salesman, who was absolutely fantastic. He was incredibly kind, patient, and helpful throughout the entire process. He answered all my questions, made sure I was comfortable with every step, and never made me feel pressured. Truly one of the best salespeople I’ve ever dealt with. I highly recommend this dealership to anyone looking for a simple, hassle-free car buying experience!

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

This dealership handled my out of state purchase with professionalism, promptness and kindness. The salesman Ben made sure I understood the process and had an open line of communication for this out of state transaction. The dealership handled the transport also. The process was seamless and quick.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

the best experience by far in 30years of dealer car buying. Transaction was smooth and not pressured at all. vehicle listed met more than my expectations. Every car on his lot i could tell was serviced and clean.. ,well respected dealership. Thanks Dave!!!

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car