Used BMW cars for sale near Richmond, TX

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Pleasant and efficient. Vehicle inventory, knowledge about features and facilities were top notch. Buying process was straightforward and clear. Yaz went the extra mile to provide support post-sale as well.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Customer service at this dealership is elite. They always take great care of me and my chariot. Great experience. I would recommend this dealership to buy and service your next BMW.

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

Their facility is clean, sales agent (Donavan Rene) is nice & responsive, but had so much misunderstanding on paperwork that we ended up spending a night in Houston. But the dealership paid for our hotel stay and uber. I?ll give them that. They?re worth giving a second chance.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

Curtis Josey is a top notch salesman. He is the best in the industry! The vehicle I purchased is a perfect match for me. I will definitely have him facilitate my vehicle purchases in the future.

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

This is our third BMW X3 from BMW of West Houston (Oct 4, 2025), and once again, the experience was exceptional. Berj Khanoyan, sales manager, was extremely professional throughout the entire process, making everything seamless and stress-free. His team, especially Ranya and Aria, went above and beyond to ensure every detail of our new car was handled with great care. Their dedication and attention to detail made the delivery process impeccable, the car was presented in the cleanest and most pristine condition imaginable. We truly appreciate the outstanding service and commitment from the entire team.  BMW of West Houston's team truly exemplifies the five-star service at its finest. Their professionalism, attention to detail, and genuine care reflect the very best of what Houston has to offer. From start to finish, the experience was seamless and elevated, an embodiment of excellence that sets the standard for luxury automotive service. Once again, Berj, Ranya and Aria, thank you so very much for all you do! 

Thank you for reaching out, but I prefer not to leave written reviews. I appreciate the service and wish continued success for the dealership. Thanks

I ordered my 2026 BMW X5 from BMW of West Houston in December. I am a repeat customer. Tommy Luk was my salesperson. Tommy is exceptionally knowledgeable and got me through the demo and ordering process quickly. Tommy kept me up to date with the production status and was always available to answer my questions. When the X5 arrived, Davin Pope and Tommy worked together to prepare the closing documents before my delivery appointment so I got through the process without wasting time or pressuring me to buy unnecessary options. Overall the delivery process was the best I have ever experienced.

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

I just got new Equinox EV with good discounts and payment rate applied for... But car cleanup n readiness should be a bit better for delivery.

I’ve owned two 2015 X5D’s - daily driven for 7 years for a combined 173,000 miles (sales job), I averaged 29MPG on each tank in mixed driving (38+mpg on hwy using renewable diesel in CA), and it’s been so much more reliable than any gas car I’ve owned… The only car that compares in reliability is two BMW 328 diesels I’ve owned - I’m not going back to gas cars. I may consider Cayenne diesel as the only other alternative daily driver, otherwise I’ll stay with X5 diesels.

The sales person was very well knowledgeable and allowed he customer to make decisions at the customer own pace. Roley was very good at his ability to provide good directions in the purchase of a Lexus Vehicle but did offer different suggestions in order for us to decide on the best product with a fair price.

Great experience! Loved my sales Pro K! Must visit Tommie Vaughn Ford to buy your next vehicle!

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

We recently bought our second Toyota from Don McGill. The first was a 2020Toyota Avalon and the second was a 2024 Toyota Crown. The first purchase went off without a hitch and we were very satisfied. The second car (the 2024 Crown) was purchased and delivered on 12/29/2023 with only one key FOB; I was told me I would get a second key FOB in six months. I subsequently talked to the service department; they promptly ordered one and I received it one week later. I do have an issue with the title department. My credit union is threatening to raise my loan interest rate if they don't receive the title. The only way to satisfy my credit union is to explain the process which I do not understand. The dealer should be more proactive in ensuring that the sales process does not end with delivery. My credit union still hasn't received the title. I am forced to keep calling which shouldn't be necessary.

We had an OUTSTANDING experience, with Gunnar Anderson & Carlo Danjoy. I HIGHLY RECOMMEND Gunnar to any person &/or corporation looking to buy a vehicle! Gunnar was personable, reliable & trustworthy. He made our experience, which can be a stressful experience, very pleasant. He was forthcoming, responsive and his follow up after the sale has been excellent, walking us through all the steps. We are out-of-state buyers & he has been very attentive to all of the details. I highly recommend Gunnar Anderson! Thank you for helping us find our next vehicle! John & Amy

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Very satisfying experience. My expectations were far exceeded and I was very happy with the quality of the service as well as the speed. Would visit again.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Absolute best experience ever at any dealership, Eric Macias my advisor communicated clearly updated me all along the way and was extremely professional.. even help me find personal item I left in the longer vehicle

This was my second year in a row doing business with AutoNationUSA-Katy, and it turned out to be even better than the first year. Our salesperson, Jeremiah Ragona, was personable, extremely knowledgeable, and (according to my grandson) even fun to spend time with. The car I ultimately picked to purchase was a bit of an unexpected choice, but one that my wife was quite happy with. Big ups to Jeremiah and the AutoNationUSA-Katy team for a very satifying car-buying experience.

We had a wonderful experience. Car buying was simple. No fancy language was used. We were shown stuff as is and we landed a deal same day . These are honest people. Two thumbs up .

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

I took delivery of my 2025 Jeep Grand Cherokee on May 16. The purchase was relaxed, genuine, no stress. Thank you to Blake, Hector, Tony, Alex, and Hussein for the memorable and refreshing dealership experience!

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.