Used BMW cars for sale near Richmond, TX

Their facility is clean, sales agent (Donavan Rene) is nice & responsive, but had so much misunderstanding on paperwork that we ended up spending a night in Houston. But the dealership paid for our hotel stay and uber. I?ll give them that. They?re worth giving a second chance.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Outstanding service! Recommend for anyone interested in BMW vehicles. Very attentive and made everything very easy. Will purchase another vehicle from them in the near future.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Trevor made the process super easy and fast. Glad we were able to get the truck with the liner and tinted windows. The service.is remarkable. I spent an hour and a half between the paperwork and getting to know the truck.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

This is our third BMW X3 from BMW of West Houston (Oct 4, 2025), and once again, the experience was exceptional. Berj Khanoyan, sales manager, was extremely professional throughout the entire process, making everything seamless and stress-free. His team, especially Ranya and Aria, went above and beyond to ensure every detail of our new car was handled with great care. Their dedication and attention to detail made the delivery process impeccable, the car was presented in the cleanest and most pristine condition imaginable. We truly appreciate the outstanding service and commitment from the entire team.  BMW of West Houston's team truly exemplifies the five-star service at its finest. Their professionalism, attention to detail, and genuine care reflect the very best of what Houston has to offer. From start to finish, the experience was seamless and elevated, an embodiment of excellence that sets the standard for luxury automotive service. Once again, Berj, Ranya and Aria, thank you so very much for all you do! 

Sarah spent time with me, and answered any questions. Not able to make a deal at this time.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

Bought our 4runner back in December. Best experience buying a car. Today was my 5k maintenance check up. Service was so quick and easy.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Absolute best experience ever at any dealership, Eric Macias my advisor communicated clearly updated me all along the way and was extremely professional.. even help me find personal item I left in the longer vehicle

I ordered my 2026 BMW X5 from BMW of West Houston in December. I am a repeat customer. Tommy Luk was my salesperson. Tommy is exceptionally knowledgeable and got me through the demo and ordering process quickly. Tommy kept me up to date with the production status and was always available to answer my questions. When the X5 arrived, Davin Pope and Tommy worked together to prepare the closing documents before my delivery appointment so I got through the process without wasting time or pressuring me to buy unnecessary options. Overall the delivery process was the best I have ever experienced.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Justin (and Chad) were great! Easy, seemless purchase transaction. I will buy more cars from these guys! 2024 Lotus Emira

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

I have no complaints. My salesperson, Tony, was easy to work with. My transaction took about 3 hours or so. I the dealership was very clean and comfortable.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

The sales person was very well knowledgeable and allowed he customer to make decisions at the customer own pace. Roley was very good at his ability to provide good directions in the purchase of a Lexus Vehicle but did offer different suggestions in order for us to decide on the best product with a fair price.

Thank you for reaching out, but I prefer not to leave written reviews. I appreciate the service and wish continued success for the dealership. Thanks

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.

Nice waiting area with tv and snacks with coffee and beverages! You can even test drive a new car! Working, use the WiFi and stay productive.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Got off to a rocky start, but the sales team and sales manager were accommodating and treated me with respect. The finance manager didn't oversell and got me the products that I needed. Would recommend again.

We take trips to Cashiers/Highlands NC frequently. The drive is just over 5 hrs an it flies by quickly as the car is so comfortable. The peppy V8 has lots of power to pass quickly on the highway when necessary. Once we get into the mountains it feels great to switch from Eco mode to sports mode to attack those tight turns :)

I just got new Equinox EV with good discounts and payment rate applied for... But car cleanup n readiness should be a bit better for delivery.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Eric and Heidi were kind, patient, and professional and made the buying experience smooth and pleasant. The facilities were clean, bright, and well-laid out

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Terard made my experience very easy. I am so glad he was our salesman. From the moment I walked in, Terard was welcoming, patient, and focused on helping me find the right vehicle. He listened to what I needed, and answered every question I had. Terard was professional and honest. He explained all the features, pricing, and options in a way that was easy to understand. No pressure. He went above and beyond to make sure I was comfortable with my choice. If you're looking for someone trustworthy and knowledgeable, I highly recommend Tarard, he is a good person! I wish him the best in life.

Great car love bmw very reliable never had any mechanical problems great in the deep snow Excellent acceleration Handles and drives like a sport score

The experience was all good. The customer service was great and Chris is going above and beyond following up on the after process. I am glad I chose them.

I cannot believe that BMW put a 4 cylinder with turbo in an X3. It is the single problem I have with my car. otherwise it is perfect. The 6 cylinder in my 2005 was Awesome!!!!! BMW stands for Performance, GIVE IT.

Overall top 10 hospitality customer service. I recommend this for anyone that?s looking for a vehicle. They have patience, understanding and very knowledgeable about vehicles.

Our salesman, Jonathan is a true professional. The dealership made this a painful experience. Never going back. The only reason we put up with 2 days of getting jerked around was because they were the nearest dealership that had the vehicle we wanted in stock. We'll never return.

El vendedor Fred Aguilar fue muy profesional,ha sido una de las mejores experiencias, en mi familia hemos adquirido 4 vehiculos en Helfman, volveria a comprar en este lugar. Servicio rapido y eficiente.