Volvo West Houston did an excellent job all around with the purchase of a wonderful car. They made the whole experience so welcoming and very smooth. They answered all of our questions above, beyond, and with a smile! Thank you so so much for everything you have done for my family! We definitely will be back in the future!
Best most reliable car I have owned
by happy owner from St Louis, Mo
November 9, 2018
Recent trip to Pa. 3100 miles 119 gals gas,26 mpg highway and 2 lane mountain. This car handled back mountain roads like dream even in downpour. I gave it a 4star on interior design because it could use more leg room in second row seating.
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
Center CUE system doesn't work
by Michael D. from Fort Mill SC,
January 8, 2019
My ex-wife and I own one as well as another person I met at a gas station while pumping gas asked me if my CUE system worked. All three of us have the same problem. This model should be recalled as I understand that the mechanic at a Cadillac dealer said that is a real problem that costs $1200.00 to repair. How long will Cadillac allow this defect to go on without fixing it. I go out of my way when asked by people that I meet how I like the car. I have taken it to a local Cadillac dealer and they as well says that it is a major problem. Cadillac has an undercurrent of very unhappy car owners sharing their opinion of the problem with all interested party"s. Not good publicity.
Great dealership, beautiful facility,courteous and knowledgeable sales reps. Angelo made my used car buying experience, a 2017 Armada, enjoyable and simple.Thank you! Decidedly a unique dealership.
Best all around sports car in the price range
by Roadragexx from Asheville NC
August 22, 2018
Great performance and reliability. Handling is sharp and the engine performs outstanding! The A/C seats are the best I have ever owned. Being a convertible it is noisy in the cabin but most soft tops are. I have driven it over 1000 miles a week for a year so it commutes very well for a sports car.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Most Luxurious Car I have owned.
by Ernest Hauk from Cullman, AL
January 8, 2019
Unbelievable features, legroom, comfort, and drivability. A match for most any foreign luxury car available. The seats are amazing. The car is incredibly quiet. The fuel economy is great for a car this size. I love this car.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
The most fun to drive crossover I could find.
by JC from Walla Walla
December 9, 2018
I purchased this car over a year ago as a certified dealer demo. I had been driving Subarus and other SUV's. The Subarus have uncomfortable seats. The CX-9 has very comfortable seats, great driving dynamics. Plenty of power with the turbo and the most quiet car I have owned. It is also a beautiful design especially in Soul red.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
I am sold on the Acura Brand
by Keith P. from Fairfield, Ohio
January 5, 2019
After driving a 2010 TSX for the last 5 years, I am sold on the brand. I just purchased a 2015 TLX a month ago and so far, like the TSX, it has not disappointed.
A vehicle for me was well needed. Mr. Ralph made sure that I left the lot with a nice vehicle for a reasonable price. Thank you
Most significant car I have owned.
by jjkuony from Scarborough, ME
December 11, 2018
Very well designed and built. Exceptionally comfortable. considering that this is the top of the line model the only two complaints would be the less than ample leg room space in for the back seat passengers and the the lack of a power assisted lift gate. Tow features that have little impact on me personally but to impact my passengers.
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
Leased a 2015 K900’s in August 2015.
by Moconno from Delray Beach, FL
January 12, 2019
Enjoyed it for 3 years and turned it in. Could not find anything for the money that compared to the K900 so I bought a never titled dealer luxury model. Flying to up to Chicago the drive it to Florida next week. Have owned BMW, Audi and others but the Kia delivers a great and reliable car without breaking the bank. It maybe not quite a Lexus LS but comes close for a lot less money.
Customer service was awesome, jermery was so patient with us, he took the time to hear us out to see what was the best option for us and was very honest about cars that has been in accident. Armondo was great worked with us....
POWERFUL, DEPENDABLE AND VERY STYLISH
by PFRANKIE from PINELLAS PARK, FL
January 9, 2019
THIS IS THE SECOND SHO THAT I HAVE OWNED. AFTER THREE YEARS OF OWNING THE FIRST SHO, I HAD TO HAVE ANOTHER ONE.
IT GETS A LOT OF LOOKS!
Michael Balek was a very personal and friendly individual to deal with. We came in on Saturday and had to leave and thin about our options and weigh out the pros and cons. If it wasn???t for him and Bradley another sales manager that was with us we wouldn???t of gone back. These two made this long process and little less worse. Also our finance guy David in room 13 was great as well! Thank you to all three men!
One of the best cars
by Handsumsean from Severn MD
December 2, 2018
I was thinking and still am thinking about trading my bmw 328i in for a maxima. Just a much bigger spacious car not too high priced and has great technology
I talk to one of your Sales Manager who was quite helpful in discussing couple of Toyota Corolla in your show room of 2017, however, I have postponed for a month to purchase and will definitely contact if I am ready to purchase.
Top of Best Owned car for myself I’ve purchased.
by Wanda Belvin from Bradenton, FL
January 9, 2019
I traded a 2017 Chevrolet Cruze for 2016 Honda Civic. There is a vast difference between the two cars and Dealerships. I love Hendrick’s Honda and my 2016 Honda Civic 💯
The owner and his wife where amazing. I saw the car online and went to check it out. I was greeted as soon as I walked in. The place is not your average used car lot with salesmen pressuring you. I walked in happy and left with a great Audi Q5. The car was such in great shape I had it serviced at Audi Katy dealership and they even offered to buy my car at a higher price I bought the car for. This is a great family dealership with a great family running it. Now I am interested in a Mercedes ML class they currently have.
by tazcwj from Carlsbad NM
April 15, 2018
Have been searching for this truck for months and found it at Vernon Auto Group at a great price. The drive was definitely worth it.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Great acceleration, quiet ride, glued to the road
by Fred Flintstone from Portsmouth NH
December 21, 2018
Good leg room, tight turning, stylish look, 32 mpg on highway, fits my long skis in back , my mechanic loves the car, peppy acceleration.
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
by Jojo from MA
December 23, 2018
A classy car with power leather seats, marble looking dashboard with a Navigation system unbelievable reliable!! Smooth ride and you need to double check your speed bec of the smooth ride.
This dealership is amazing! My husband and I have bought 3 cars from here and have not been disappointed. That’s why I remain buying from here! I bought my very first car from here with little credit history and Jonny made sure I got approved and payment I could afford. He works with you very well and has gone out of his way every single time to make sure I leave that place happy every time I go and does it with great energy! My recent time going was 2 weeks ago and I told him what Jeep I wanted and what payment amount I wanted to stay at and he worked his magic and I walked out being an owner of a 2018 Jeep Grand Cherokee and a payment I could afford. I definitely recommend this dealership and to go to Jonny, you will not be disappointed.
Very Reliable/Stylish/Great Price
by Bsmith.razor from Aiken, SC
December 20, 2018
Very powerful and reliable truck, lots of leg room, hidden deep storage under back seats, love the versatility of the big console in middle folding up for extra seating. Appreciate tire pressure monitor in winter. Good has mileage for a Big truck.
Don Elliot Autoworld was the best car buying experience I've ever had. I drove an hour and a half from Kingwood to look at a used car that had been sold 10 minutes before I arrived, but I ended up leaving with a brand new vehicle instead. Johnny, Justin and Ronnie were all so awesome and did everything they could to get me the best deal on the exact vehicle I wanted. I was very hesitant at first to try for another new vehicle, especially after already getting the run around from another dealership, but all three of them made it happen, and I could not be happier! I would definitely make the hour and a half drive again! Thanks so much guys for all your help!!
Needs to be recalled
by Elliott from Waynesville
January 14, 2019
This car is bad!! Fors needs a recall!! Don't buy this car unless Ford's fixes the problem..not safe!! Transmission is bad!!......................
Bad bad bad
We had the pleasure of purchasing our vehicle at Don Elliott Autoworld. Johnny Garcia was our salesman. He was open and honest about the vehicle pricing and how it compared to other vehicles for sale at other dealerships. He was patient with us and made sure our needs were met. We also interacted with Crystal who was equally helpful. Our appointment was setup by Ashley and she made sure our questions were answered before making the 1.5 hour trip to the dealership. Great Staff!!
Most reliable car I have owned
by Jcrabtree77 from Denver,CO
January 8, 2019
Drives smooth. Seats are very comfortable. Bluetooth is excellent. Does very good in snow. Extra storage compartments are handy. Overall very happy with purchasing my 2014 Dodge Journey
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