Used BMW sedans for sale near West Springfield, MA

I recently purchased my vehicle from Hoffman Lexus, and I am still genuinely blown away by how exceptional the entire experience was. From the moment I walked through the doors, I felt welcomed, valued, and taken care of in a way that is rare to find in the car-buying world. What made it even more impressive was that I was able to purchase and pick up my vehicle the very same day. Despite the quick turnaround, everything was handled with care, patience, and professionalism. Cherif, the sales manager, deserves special recognition for the incredible role he played in making this experience so smooth. He is absolutely phenomenal—professional, kind, attentive, and genuinely committed to ensuring customer satisfaction. Throughout the process, he checked in with me personally, made sure every detail was being handled promptly, and reassured me that my happiness mattered just as much as the sale itself. His leadership and customer-focused approach set the tone for the entire dealership. Alex, my sales representative, was equally impressive. From the start, he made me feel at ease and confident. He took the extra time to walk me through every feature, answer all of my questions thoroughly, and explain things in a clear and friendly way. What I really appreciated was his patience—never once did he rush me or make me feel pressured. Instead, he treated me like a priority, ensuring I felt supported throughout the entire process. His customer service was truly top-tier, and he made what can be a stressful experience feel smooth and enjoyable. Despite the quick, same-day timeline, the sale itself felt effortless. There were no problems, no delays, and absolutely no stress. Everything—from reviewing options, to paperwork, to preparing the vehicle—was handled efficiently and professionally. It was clear that the entire team at Hoffman Lexus values both quality and customer satisfaction. And then came the moment that truly took my breath away: when it was time for pickup, my new vehicle was waiting for me, beautifully detailed and wrapped with a big red bow on top! 🎀 That thoughtful gesture made the experience feel incredibly special—almost like receiving a gift rather than simply making a purchase. It showed just how much the team cared about making this a memorable milestone for me. If you're considering purchasing a Lexus, I highly recommend Hoffman Lexus. Be sure to ask for Cherif and Alex, because their dedication, professionalism, and genuine care for their customers truly sets them apart from any dealership I’ve ever visited. I left with a beautiful new vehicle and a truly exceptional buying experience that I’ll remember for a long time. This is what five-star service looks like, from start to finish.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

Jordan got us right in when we called and were in the area. Come to find out, it was a tire pressure sensor that was the problem. We had a short wait, but it was worth it. The only question I have is the $100 deductible we paid. We have the extended warranty.

The best BMW ever. I already leased and bought 7 BMWs . The 840 is the best. I love everything about it . Excellent performance and look.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

Good Ford Service. David Ralston is a great CS Representative. I use the VIP mobile service where they pick up my vehicle and return it when my service is finished.

amazing customer service . incredible deal on the 2017 altima we bought 3k less than other dealers

So much fun to drive and very smooth. It shifts into gears smoothly. Seats are very comfy . High performance. Perfect for someone looking for a fun yet stylish car .

Family sports car. 400 horsepower. Good fuel economy. Fun to drive. Affordable luxury sedan. The depreciation is all gone. Tons of technology!! Keyless go. Active seats......

This is a super comfortable car. It's a sports car, although it hides it a little bit. So you think there are only two exhausts but it's a cheater. There are two in each exhaust. I have the 650i with the M package. It's very lovely and it's speedy if you hit the gas pedal which makes it very safe in tight traffic. The interior is top-notch as you would expect from BMW.

It was a pleasure to deal with Zach, Patrick and Mike. The car was as Zach described, and I am very happy with it. The purchase was made easy by these guys and they were very accommodating:)

One of my favorite cars that I have owned! Major head Turner! From the awesome styling to the unbeatable handling that comes from BMW... This car has it all!

BEST CAR EVER, I BOUGTH IT ON 2018 WITH 44000 MILES. STILL RUNNING PERFECT WITH 180000 MILES. GREAT POWER ON COMFORT DRIVE. ON ECO DRIVE YOU LOSE A LOT OF POWER BUT YOU SAVE GAS. IT HAS A GREAT STABILITY ON HIGHWAY. THE MUSIC SOUND SYSTEM IS POWERFUL!!

I absolutely love this car. I’ve owned it for over a year purchased and certified preowned with 26,000 miles and currently has 48,000 miles. I previously owned a 2022 Lexus iS 350 which I also liked and a 2017 Lexus iS 300 really enjoyed owning both but this one is the best of both worlds. Its fuel efficient and a joy to drive every day. Maintenance will be slightly higher than the Japanese brand. It’s a delightful vehicle for long trips. Highly recommend.

The staff was very helpful and friendly. They walk you through every step of the vehicle purchase and explain everything thoroughly. I felt comfortable and at ease knowing I had made the right choice.

I purchased this car in 2017 it was a high mileage off lease corporate vehicle, 78K miles to be exact. Outside of normal wear and tear, the only issues I've had was/is a gasket somewhere that made smoke on the interior coming through the vents and my amplifier went out on me. The car now has a few miles under 200K and still runs like a dream.

This is an excellent car! The best I’ve ever owned! I went from a 2015 740Li to a 2019 750i! I couldn’t be happier! It’s comfortable, executive luxury, she’s nimble and powerful at the same time!

Good customer service and prices are reasonable, happy with my 2015 BMW 535 runs 100% Financing was easy and I got fair interest rate , Thank you Auto Care

BEST DEALERSHIP EVER SO HAPPY! So professional, Dee helped me so much ! One hundred percent RECOMMEND! Prettiest car I've ever seen! Best price ! Will come back !

I purchased my 2018 Ford F-150 from them recently. The truck was in great condition and came exactly as advertised. Haven't had a problem with it. Sales process was smooth and easy, and the salespeople were super professional and helpful. I would definitely consider purchasing a vehicle from them again.

Bought this for my wife to replace her older jaguar,nice car, Rides smoother than the jag ,good power, a bit small on inside,I drive a Hyundai Santa Fe limited,everything on this car is smaller,harder to see,placement of some controls a bit odd,no where near the equipment the Santa Fe has Considering what this would cost brand new,verse’s Santa Fe ,not really impressed.that being said it’s a nice enough car

I love my BMW 5-Series highly recommended I purchased it at Park Place Of NJ and they were very helpful on helping me with everything I needed to know about my car ,so if you need a car go and see them ask for Wilfredo he was very helpful

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

Car is amazing- Stay away fro the run flat tires as they sway and pull while driving. Very sporty but also very comfortable and luxurious.

Dealer call right back ! Not have made my mind yet they were willing to sent the car fax as well amazing

Have had 5 3 series`, and I wont drive anything else, starting with a `78 323. Love the whole layout, including the battery...surprising power for a 4 cylinder. My last was an inline 6, and this is far quicker. I`m 6 ft tall, and the back seat is , well, a back seat. You have as much legroom as the front seaters allow, but even with the front seats pulled a few inches forward, there is still ample room in front (and back). Only drawback? The shift into second can be a little abrupt, that`s about it. Thx.

I have to say Andre was a great salesperson. I came in to test drive a car and he got me in the car I've have always wanted to drive. Love my MBW convertible.

As a daily driver this car can’t be beat. Fun acceleration from the start or during mid range driving. Really comfortable and beautiful inside. Exterior is also nice but doesn’t really distinguish itself from other 5 series models. I traded in my 2019 Mercedes e63s for this car and as a daily driver the M 550 is much more comfortable and actually more fun to drive. The e63 had a minmal advantage in the steering and a definite wonderfulness in engine growl in sport plus mode but the bumpiness in the car was a real detraction that in retrospect would only be acceptable on a track. I bought a 2023 m 550i in our Florida home after I had read about and test drove it and loved it so much, that traded in the Mercedes as mentioned above for a second one in our Pennsylvania home.

I just purchased a 2017 used BMWx3. I found The sales rep I worked with was great. Her name was Wendy Charbonneau and she was new to BMW of West Springfield. The purchase of the car went very smoothly because of Wendy. I found myself in a great car and worked with a great dealership. Linda