Used BMW SUVs for sale near Chagrin Falls, OH

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

This vehicle has has taken my wife and me cross-country, as well as several other long distance trips, with a sum total of only one flat tire and no other mechanical, nor electrical issues at all! Any repairs have been moderate and frankly expected given the high number of miles (150,000 so far) on it. I expect to keep it for another year and a half.

Everyone at Auto Nation is friendly and genuinely cares about their customers. Ashley my service representative is always kind and explains all repairs so I have a better understanding of all that's going on with my car. The cashiers are very friendly and helpful. I am a customer for life. My EcoSport is the fifth new car I've purchased in my lifetime.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Dealing with Michael was an absolute pleasure. He made the process extremely painless and very straightforward. Would highly recommend if you're looking for a new vehicle.

Simon Portillo made the entire process smooth and easy. He was very knowledgeable about Kia?s and was patient and listened to what our needs were. Met our every need.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

Always amazing. I drive 40 minutes to this dealership and I have another BMW dealership 5 minutes from my house. Warm, welcoming and efficient. They keep me informed at all times.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

Friendly staff and continual updates during the service process. Car was washed and cleaned as part of the service. Very nice place to buy and service a car.

I had the pleasure of having Dominic Fair as my sales consultant. Such a nice guy, kind, fast, and clear. Overall a great service.

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

Service was done in timely matter. Desk help was great. I have had Pete at Service desk many times and always pleasant to deal with.

Husband has wanted a BMW since the 1980’s. Other priorities in life happened, so there you go. Fast forward to August 2020. Time to trade in the tired 2012 Ford Escape. Dealership has a 2014 BMW X3 25i in blue water metallic. Sold! Comfortable, QUICK!, with navigation, parking sensors/backup camera, heated steering wheel, etc. This is a gas sipper considering it takes premium fuel. Not a fan of the brake dust that turns the beautiful front wheels black, but we just keep up with cleaning them. So far so good. Seems to be reliable so far despite the reviews on the exorbitant maintenance costs German cars incur “when they get older”. This will be driven by retired husband about 2-3 times a week, so hopefully it will treat us well on maintenance costs. Bought a one owner, 72,000 miles, regular maintenance performed BMW, and to be honest, it’s not just husband that loves it!😀 Documented)

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Bryan was super accommodating, pretty smoothe transaction. The car was definitely in showroom ready condition!

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

I've bought a lot of cars over the years and Alex and the management at Streetsboro VW made this the easiest purchase I can remember (except for the 500 mile drive to get there!). Throughout the process they were reasonable and easy to work with. I was completely satisfied with the buying experience and would highly recommend the dealership to anyone looking to purchase a car.

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

After looking and traveling all over Ohio for over month, I finally found the one here at Mazda of Kent! I Love my new car! Tony was Awesome! Highly recommend. Great experience from start to finish!

I frequently change cars because I love to learn and experience new vehicles. I bought a new 2020 RR Defender and traded it after 5 months for the X5. I wasn't really looking for a new car but fell in love with the X5 while accompanying a friend on a test drive. I really like that it handles like an ultimate driving machine. And the drive characteristics are extremely customizable. It's quiet, quick and comfortable. No squeaks or rattles - the RR had a few. It's a solid German example of automotive excellence.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

WOW! what a great experience, Rarely do I leave a review but couldn't resist this time. Truly a outstanding family affair experience. I met six professional minded individuals who treated me as I was one of their family. Started with my salesmen Marvin who took me from the get go then greeted me with his sales manager Alfonson upon my arrival. Met the President and many other dealership personnel with everyone was so pleasant. You heard me right Car buying made enjoyable. Oh the Car purchase, Porsche C4S Targa was under rated by the sales person as not a perfect used vehicle. He was wrong, the car is in the best shape car I have ever purchased. Zero scratches zero issues zero disappointment. I'm one very happy camper. This dealership rocks, I give then a 10 stars hands down. See for yourself, Tell then Brian sent you.

This is my 4th BMW. Love these cars. This one I have now is really a different car. The design and looks inside looks like a piece of art. The color is new. I love it. Manhattan Green.

Bought another 2026 model car from this dealership. My relationship goes back to 2013 and have traded about a dozen car since. Steven Youhana and Andrew Divita have always taken care of me and I hope to be buying more cars in the future.

Beast of an engine twin turbo 8 Cyl, I can't wait for my next one M Series even more Torque and HorsePower, Tech is really lovely.

I had an outstanding experience purchasing a 2024 Hyundai Santa Fe from Leiken Motors. Purchasing a used car is not always a great experience, but everything about this was top notch. I messaged through the website and promptly got a response from Alicia to set up an appointment. When I arrived for my appointment only a few hours later, my salesman Frank Waite was already familiarized with my car. Since they do not carry Hyundai, he was not previously familiar but he took the time to get to know the car so that he could point out the many cool features that it has. The finance manager Ty was polite and friendly. Best of all was that they had a cool computerized system for filling out of the paperwork so there were not dozens of paper forms to hand sign. It was all point and click on a unique monitor built in to the top of the desk. I also got follow up from the team after the purchase to make sure that I was happy with everything.

I cannot believe that BMW put a 4 cylinder with turbo in an X3. It is the single problem I have with my car. otherwise it is perfect. The 6 cylinder in my 2005 was Awesome!!!!! BMW stands for Performance, GIVE IT.