I had a slight problem with the side steps for this truck but once it was brought to the attention of my salesman, Darren, it was dealt with and resolved promptly. I am very happy with my experience with Stan McNabb Chevrolet and would highly recommend them to anyone looking to buy a new or used car or truck. Ask for Darren. He will treat you right.
We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love my new car that I bought at Newton Motor Group in Shelbyville TN. My salesman Wayne Brewer was great. He helped me pick out my car. Everyone was very friendly and helpful. I would recomend Wayne and Newton to everyone. I tried to submit this the other day but I think it didn't go through. I hope it does this time, I want everyone to know how happy I am.
Overall very satisfied with our salesman Mr. Lewis and our vehicle purchases. Because I have purchased two vehicles in one year, I was able to observe something twice. The buyer is the customer, and observed two things that could really enhance a customers experience. When someone comes into the office hospitality goes a long way. Offer your customers something to drink and popcorn, the machines were visible. Don't assume the customer knows it is open to them.
One more thing, on my latest purchase we immediately left the lot to go to the gas station,, we was on 'E'. Small things like that could enhance the experience. We will come back and we will continue to spread the word about your dealership. Thanks
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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