Used 2016 Buick Encore for sale near Richmond, VA

My check engine light came on and they had the part in stock so I was able to have the issue rectified immediately. Also had an oil change & tire rotation done while I was there. The technician kept my car nice and clean, and Courtney was great explaining everything to me. Great service!

I have not had any problems with my Encore. I drove it to Nevada, California, Arizona, New Mexico, Texas, Kentucky and Arkansas and have not had any problems with it at all. I have had the standard maintenance on it, Radiator Flush, Oil changes and put a new battery on it in 2022. The battery it came with lasted 6 years, can't complain about that. And I just put a set of tires on it too. I am very happy with this model and would recomend it anyone looking for a GREAT SUV.

My truck maintenance was handled promptly with professionalism. When I went to pay for the service however, they wanted an additional 28$ on a 1K bill to use a credit card. A debit wouldn't incur this fee. This seems like usury and seems over the top.

I've driven cross country several times without a problem. It handles the road very well, even in high winds. It has ample storage and everything is easily accessible and in reach of the driver.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

The car met every one of my needs and one of the best o have ever had i thonk Billy for helping me find this wonderful car

Alexis was may saleswoman, she was great, this was the first time I had bought a truck out of state and she helped throughout the process, we had a few hiccups but her and her team were fantastic and made the whole process not as scary as I thought it would be. Thank y'all

I really like how it drives and rides. I knew I was getting a 4 cyl turbo, more for mileage than performance and it isn't even bad at performance. I have liked this body style since it came out. Mine specifically has the river rock metal flake paint. Making it a bit unique in my area. I had an uncle when I was younger that love Buick for the ride. It doesn't disappoint. For a very small SUV it rides very smooth and quiet. Mine is pretty much a base model without AWD, but that's fine as I have a winter beater. The stereo system sounds great even if it isn't the premium sound an upgraded model may have. Don't buy it thinking that you're going to set a 0-60 record. Buy it knowing that the turbo 4 cyl is for fuel economy and a decent take off. I'm more impressed owning it now than I thought I would be.

Dan Cummins is a world class organization. We have purchased several cars through Dan Cummins and every transaction has been professional and positive. Thanks, Brian!

This car is easy to drive. But needs more trunk space. Needs more USB plugs. Needs a constant power USB plug. Needs a touch screen and a place to put your phone when it is charging.

The buying experience went pretty smooth. My car salesman Chris was very friendly and knowledgeable. O feel I got a fair price for my Hyundai Tucson.

Had a great buying experience at this dealership. Both Brandy Anderson and Jake Lau were extremely helpful and worked with us until we were all happy and set to purchase the second vehicle this year form this dealership.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

Buena experiencia y buen servicio excelente atención buena marca en autos muchas gracias. Saludos

Everything went very well with the transaction the site is very informative and the transaction with the dealer was also excellent

Thank you, Ethan, for ensuring the excellent service I can always expect at Tom Wood!

I purchased a 2024 Honda Civic Sport on saturday and I had a very pleasant experience with the sales rep, Michael Comley. He was extremely helpful throughout the entire process and gave me a very fair deal that stayed within my budget. . He took his time to explain and answer all my questions.I highly recommend Mike.

They gave me some cookies and were very nice. And the car was super cool.

Rep was friendly and knowledgeable. Communication was good with a short reply time. And answering all my questions.

Danny and Oleg was great to deal with. Very easy and very friendly place to do business with

I have been buying trucks for our company for over 40 years. The purchase of a 2014 Ford F150 from Joshua Motor Car Company has to be the most pleasant buying experience in my career. From the owner Richard Blum to our sales rep Billy O and everyone else involved it was a smooth, relaxing and rather quick transaction. I highly recommend this dealership 100%. I will definitely do business with this compaby again. Highy Saisfied Customer, Devin K. Desiere

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

Agradecidos con el servicio que desempe�an especialmente con Alberto pina un agente de ventas preparado para resolver siempre el cualquier situaci�n que se presente amable , respetuoso y sobre todo responsable

Very good and no pressure experience. My only complaint would be that the car could have been detailed better. It was dirty inside in several places and the rubber mats had not been cleaned.

This was a great experience! Raheim was awesome and made the whole process pretty painless. He was very professional and super easy to work with. Will definitely recommend this business.