Used Buick Encore GX Preferred for sale near Richmond, MI

Did not end up buying from them but they are very friendly and helpful. They wrote me non stop emails but at least theyre super willing to help.

ABSOULTLY LOVE THIS CAR HAS EVERYTHING YOU COULD ASK FOR. VERY QUIET INSIDE FEATURES FEATURES FEATURES ARE ABUNDANT I AM SO GLAD I BOUGHT THIS CAR. WE DID ALOT OF SEARCHING AND THIS WAS THE ONE WE KEPT COMING BACK TO

Very Satisfied with every one who played a part from service department, loaner, for giving me a loaner for 6 days. And manager who set it up for me.

For the money you can't do much better. Quiet, sleek and has lots of options available. Has plenty of room and storage for this class of car. Love the AWD version as I live in a part of the country that gets a fair amount of snow.

What a superb automobile. This is what I have wanted in a long time. It has more bells and whistles than I really need but it is very nice to have them. Everything I marked above is definitely true and more. I would highly recommend this auto to everyone interested in buying one. Believe the right ups on this auto that others have also made.

I was able to get an oil change as a walk in at this facility. I had a scheduled appointment with another facility and they still couldn't get me in for two hours. Causley was very friendly and accommodating.

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

Great experience!! Free coffee... doughnuts and more! Nice waiting lounge...friendly employees...I will come back for service!!

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

Everyone I dealt with was very professional. The service that I received was for an oil change and tire rotation, and it was fast and thorough. I highly recommend this dealership.

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

Great experience, sales and service did a great job making me feel like welcome thank you so much will be back soon A+ +best around town

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????

Great dealership and Chris was a great salesman to work with, I would recommend to anyone, quick and easy and found me extra rebate thanks again

Drove 2.5 hrs and it was well worth it. They made the experience pretty easy.

Representative that took care of my oil change service was very professional and polite. The facility was very clean. The time frame for getting oil change was not very long.

The car is quiet, acceleration is acceptable considering the 3 cylinder turbo charged engine. There’s enough room I the back seat for 3 adults. Rear storage is adequate. Interior controls are laid out well and the seat material is easy to clean.

Chris Y was phenomenal, help me along every step of the way I would recommend him to anybody, thank you for the beautiful vehicle and all the time you spent to make sure everything went perfect

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Recently looked into buying a used car from them. They answered my questions honestly and didn’t try to conceal any details. The car had been in an accident previously and they even showed pictures of the damage (which they repaired so well, that you couldn’t even tell). Easy going honest people and a pleasant experience.

My wife and I are very pleased with our 2024 Encore GX purchased used w/ only 2500 mi on the clock. The Encore GX is one of the current Buick lineup of 3 small SUVs for about $25k; I suspect these hidden gems are unknown to many Americans. Unfortunately Buick's focus on China has resulted in the Buick brand being all but forgotten in the US. The NHTSA has given a ***** Overall Safety Rating to the 2024 GX. I have one negative with the Encore -- I'm 6'-1" and the Encore is small for me. Some call the cabin "surprisingly roomy" for a sub-compact suv. Truth be said IT'S JUST SMALL. Likes * 1.2L Turbo engine surprisingly strong in city driving * Entry-level luxury at a moderate price * Fun to drive (some call it boring) * Lots and lots and ... of safety features * Excellent mileage (30+ mpg) for an ICE SUV * Sits up high (as a SUV should!) due to 18" wheels * Quiet cabin due to Buick's QuietTuning technology * Heated seats, steering wheel, outside mirrors * Physical buttons/knobs for radio, climate controls -great * Power hatch/liftgate w/ kick plate - very handy * Traction & Stability control Dislikes * 1.2L Turbo engine is somewhat challenged on the highway * Design same-same as every other small SUV on the road * Digital Speedo and NO Tach; I prefer the real thing * Seats are narrow, hard and uncomfortable on long trips * Road noise is worse than expected for a Buick * Small cargo area w/o rear seat backs down * Insufficient legroom in back seats * Insufficient rear headroom for tall persons * AM/FM/Satellite radio difficult to program * VERY sensitive brakes and accelerator

Salesman Willard excellent, made our deal smooth and easy. Dealership is clean and neat. Service department is always ready and on time. They do a great job. Jim Causley dealership the best.

Had bought the 2021 Buick encore gx AWD brand and up to this point I've had 0 problems with the car. Handles great and get pretty much get in to any tight spot that bigger vehicles would have a hard time on doing.. Great on gas I save tons of money on gas alone so that by it's self is a huge plus.! I'm a big person being 6'3 and I have no problems sitting comfortably in the drivers set - of course my set has to be all the way back so can't have anyone sitting behind me unless they wanna get squashed.!! Sharp little car that performs pretty great and being from WI it actually drives pretty great on bad winter roads with the AWD on.. My overall view of this car since I bought it new is that it's an excellent car that most definitely can be trusted very reliable and once again you can pretty much fit into any small space and making tight u turns is a breeze for this car..!! Perfect car for City driving I'm happy I went with this car. Being a bigger person and being 6'3 I was pretty surprised at how comfortable I was driving this small compact SUV...