Came to test drive a Regal Tour X as it appeared that such a vehicle was most likely to meet our current wants and needs. Christian was most helpful and the test drive went well. Decided to wait for a vehicle (already on order) which seemed more likely to match our preferences. Informed promptly when it arrived, drove it an completed the purchase with dispatch, thanks to Christian and Jon.
I cried when I had to give it up cause they are no
by Viki director from Vermilion ohio
January 12, 2019
Best Stylish Luxury car Heartbroken there will be no more had Buick since 1994 great for the money husband is tall and he fit very comfirtable
Excellent buying experience with Christian and Darryl. I have purchased a previous vehicle with Darryl elsewhere and value the experience and no messing around buying experience. Service with snell is great
by Chrissylane from LOUISIANA
December 25, 2018
This is the best car I have ever owned I absolutely love the 2010 to 2016 model Buick LaCrosse they are worth every penny. I have owned and drove many different kinds of cars and I have to say Buick LaCrosse is my all time #1 favorite
I had an apt with Christian Rank to visit Snell Motors for the first time so I could test drive the Buick Encore. My experience with Christian was super-he followed me through the whole experience from the test drive to the purchase a few weeks later. I returned to Snell to make the Encore purchase as I wanted to work with Christian. He was professional, knowledgeable, and pleasant to work with. Thank you, Christian! And I love my new Buick Encore!
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
After searching for Dodge Journeys within a 200 mile radius , I was able to see 4 units. The low mileage R/T offered by S&S met all my needs. Nice salesman, nice place, nice free jacket. I was out of the lot in a little over an hour in a very clean , well equipped and shiny Journey.
by Happy customer from Pueblo colorado
November 28, 2018
This car met all my expectations Touch screen heated seats USB plenty of leg room dual heat and ac leather seats and a very comfortable ride
Absolutly recommend dealer 100%
We just went to test drive and ended up taking car home that day, the process was super fast :)
The best vehicle I have owned
by Rick I from Vancouver
November 17, 2018
I owned a 2010 full load Buick LaCrosse and enjoyed it so much ,I purchased a 2018 Buick LaCrosse AWD with all the bells and whistles . This car is light years more advanced than my 2010 and the best vehicle I have owned.
S&S was a great place to get my vehicle. First off - I thought it being in a small town would mean not a lot of selection. Then you drive to this place and it's like a megamall of cars. There is like a car of every make there. I wanted an SUV but I didn't know if I wanted GM or some other brand. I guess I just wanted the best deal and to know that the thing wouldn't break down two days after buying it. They were quick to help me figure out a couple to look at - and then weren't pushy or annoying like most car sales places. They didn't even really try to get an answer out of me. They just told me to think about whether this vehicle would meet my family's needs and if it worked with our budget. It totally did, so I didn't feel bad about saying yes. They were able to do the financing quickly so I didn't have to spend 6 hours there. Which is nice because we had our two kids with us and they bounce off the walls quickly. This place is a great place to buy a car. I highly recommend it. -Joseph Lauis Rochester, MN
PRICEY - BUT BEAUTIFUL
by LadyLindaK from Manassas, Va
October 22, 2018
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
My salesman Brian Holman was genuine and caring as they come. He was so understanding and patient with me and my concerns. My only gripe is that the detailers put a ton of oil and grease in my car. Brian Holman was willing to get a fresh towel and have them wipe the inside down. Other than the greasy oil inside the car, A+ across the board. Even gave me good money for my trade. You'll be lucky to have Brian as your sales guy!
I love my car
by JGuzman from Libertyville, IL
January 4, 2019
This car met all my needs. I fell in love with the interior. It rides very smooth. I feel comfortable driving it, there’s enough leg room.
I normally hate the car buying process especially when it involves trading in a vehicle. S&S made the process seamless while providing great customer service. This type of service is hard to come by. They were fair with our trade in and priced our new vehicle competitively. They are willing to work with the customer and I would go back in a second. Thanks S&S!
Best Car I have ever owned
by Grobby from Washington DC
July 11, 2018
I am 49 and have owned many cars. This is my first Buick. I have the Buick premium 2 which means I have every available option except for AWD. In short, this Buick is an extraordinary automotomible and offers the best of what GM has to give at the moment.
My Buick is outfitted with Magnetic Ride suspension something that GM only uses in its high end models. Not all 2015 Buicks have this suspension as 20 inch tires and I believe the Premium 2 package is needed. I would not have purchased this car with the Magnetic ride. The Magnetic ride suspension rivals the best suspensions of Mercedes and Audi. This particular suspension uses heated coils to create a phenomenal ride that constantly monitors the road for imperfections and bad pavement issues.
In addition to the exceptional ride, the car is very quiet, quieter even than the Cadillac XTS, the car that shares the same platform as the Buick Lacrosse. My Lacrosse has the upgrade 11 speaker Bose sound system, upgraded leather and a panoramic roof. It also have navigation( the screen is plush but very slow to respond)
I know that the Lacrosse does not sell well in the States but does sell very well in China. Have no idea what Buick spent to develop this car, but I know it must have been a great deal. It’s to bad that so few people have purchased this car as they are missing out on what is one the best automobiles on the road today.
My wife Judy and I had an appointment to look at a 2013 Avalon at 11:am as we had seen it online and traveled from Marshall to see and test drive. We were met by salesman Christian Rank who had the car out front and ready for us to look at. He helped us to check over the car and test drive while our trade in vehicle was checked over. We were treated in a very friendly unpressured manner by all involved and the closing and handling of it all went very quickly and efficiently. After we left we stopped for lunch a few blocks away and the battery was completely dead. When Christian was called he came immediately with a service department person who got us started and into the shop to replace the battery. We were greatly thankful and blessed by the way everyone treated us. Thank you to Christian.
Update # 3 --Previous: 2/2015 & 9/11/2016
by Classic Car Buff from NORTH EASTON, MA
December 23, 2018
One fantastic car and a true pleasure to own! I cannot add much more to the previous reviews I submitted but from my nearly 4 year ownership of this car I can say that this Lacrosse has solidly sold me on Buick. Other than GM's recommended scheduled maintenance there have been no other services needed---that's it ---no other. My Lacrosse is still getting approximately 23 MPG (again, city driving mostly with very few highway trips needed) using 89 octane from the companies' formulas recommended in the owner's manual, performance from the 6 cylinder engine is like new, no irritating quirks/sounds that one begins to notice after a period of ownership and as recently as this past week the car is still getting compliments on its looks---from passersby. (I'm sure that detailing it twice a year and frequent washes help.)
It is worthy that I mention, again, it still feels solid and handles like new!I am looking forward to many more years of satisfying ownership with this LaCrosse but when it comes time to trade Buick is my choice.
Purchasing the Buick LaCrosse was one of the best auto purchasing choices I made.
Very helpful and willing to go the extra mile. Set us very much at ease. Liked the freedom to explore options. Second time buyer from snell from the same associate.
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
We found a nice used Scion TC at the dealership. It was about 120 miles from my home and the price of the vehicle was a little higher than my budget. I called and talked to Richard Vee and he went outside and gave a description of the car. I asked if they had any room on the price? He said everything is negotiable. We came out and made a deal. Very professional operation. Thanks, Mike
never to young for a buick
by MLK from NORTON SHORES, MI
December 20, 2018
after thinking about every domestic SUV there is we decided to spend less $$$, LOVE THIS CAR!! Very comfortable, super roomy and GOES when you want it to GO...VROOOM...
No wonder this Buick has had overall excellent ratings. It is a beautiful, comfortable automobile with plenty of performance. No, it is not a Mercedes or BMW but then, it is $30,000 less and in our opinion better looking.
In the 2 years that we have owned our Buick it has only been to the dealer for oil changes. We have averaged over 20 mpg with mostly city and expressway driving and over 28 mpg highway with the 3.6 V6.
I am so happy with my purchase. Very roomy and stylish inside and out. My only complaint so far is that the windshield wipers are not as quiet as i would expect them to be.
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