I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
I would recommend this dealership and my salesman Felton AUGUSTIN for his professional courtesy,knowledge and manner.He explained what I needed to know and was not sure about so that I could make the right decision about car buying.He also took care of all aspects of the car buying experience to make it less of a hassle for me as a single woman trying to buy the right car from the right dealership in which I am a satisifed customer who is grateful to FELTON...Thank You
My last two cars prior to buying my first Hyundai in 2008 were BMW's. I bought this, a Santa Fe, to help with our move into our new home. I kept this car for over 7 years, and still enjoy driving it. No one problem. Although I did have to buy a battery a few years ago. I also bought a car for my daughter at this dealership and just ordered a 2016 Tuscon for myself. They are honest, they don't play games with prices. I wish my Lexus dealer ( wife's car ) were half as good
I cannot say enough about the complete Suttle Team from Keith in Sales to Carrie in Finance to Jennifer and Venus in Service and last but not least, Mike in Parts. The entire experience has been great. Everyone made absolutely sure my satisfaction was met and it was on every account. That includes the quality of the vehicle I purchased. So, I have owned my car now for over a month, I live in Suffolk but the 35-mile trek to Suttle Motors is well worth the trip considering the quality of service and the treatment by all I encounter. I have to say this is one of if not the best buying experience I have had and I have had many. I would highly recommend to anyone that the Cadillac line of vehicle are given a look and although I live only 2 miles from a local Cadillac Dealership in Suffolk Virginia, the trip to Suttle is far more worth it all considering. Besides, I hate writing reviews but this one was really easy to lay down. Highly recommend this dealership on all accounts!!!! Joe Frole
Had a great experience with Suttle . I seen the car that I wanted online . Called a sales representative and was pointed in the right direction. What I like most about my experience , was how quick the process was. Suttle saved a lot of time out of my busy schedule
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
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