Shaun Little and Erick Douglas were great sales people to work with. They were respectful, honest and trustworthy which is why I went out of town because they earned my business. Have already recommended to others and will continue to do so. Great deal on my trade and the used truck I purchased.
Shaun Little and Erick Douglas were great sales people to work with and earned my business because of their respectfulness towards me, their honesty and how they were willing to deal. Great experience at Heritage.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
Went into get an oil change and it took almost 3 hours. They found a recall and took care of that but there was no communication as to what the recall was. I had to ask and even after asking I didn’t get a very clear understanding of what that recall entailed.
This is the second car we buy from this dealership with the amazing assistance of Kevin, who always goes above & beyond to get us what we are looking for. He's very knowledgeable and his confidence makes the whole experience excellent from beginning to end.
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