Beyond great service, very nice, best I'm town. I would recommend anyone to come here to buy a car! Even tho I wasn't able to purchase a car right now they treated me with such respect!! Keep up great work Kc Summers Nissan Toyota Buick Gmc
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
I'll never shop anywhere else!! Salesman Patrick Tingley gave the BEST service! Got me the exact price I needed, filled my tank up with gas and a fresh car wash AND detail before leaving the lot. Super kind! He has my business for life!
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
When I went in I told Quentin I had 2 requirements. I wanted something that got good gas mileage and handled well in snow. I ended up with a 2017 Nissan Sentra. Not only did I get exceptional service, I got an exceptional car. It has more than met my 2 requirements. Thank you Quentin and The KC Summers staff. You are an awesome group of people!
excellent handling and performance
by TonyA from Cambridge, MA
December 3, 2018
The car provides smooth acceleration and precise response. The interior is comfortable and provides sufficient leg room in the front and back even for tall passengers.
I made an appointment to get my oil changed because of an email I received from KC Summers offering oil, filter, and lube for $39.95. When I called to make the appointment the man asked if I wanted a tire rotation because it'll be the same price. So after my service (which was completely satisfactory) I went to the desk to pay and the receptionist told me the total is $50. I asked why and she responded 'I don't know, I just take the money.' I told her about the email offering $39.95 and she said 'no one told me about that.' I couldn't find the email and she wasn't able to answer any of my questions so I just paid the bill and left. As I was at home looking at the receipt I decided I wanted to talk to one of the technicians and maybe they could explain to me the price so I called and asked to talk to someone and was connected with the same girl (because the technicians had left for the day) and she said basically the same things to me, that she doesnt make the prices and she can't help me. I was pretty disappointed in the experience and am honestly still confused why an oil change costed me $50. Also, I recommend training the receptionist to be able to read and explain receipts to customers because the service papers can be a little confusing.
The best family car we have had!
by jerime from fenton mo
October 30, 2018
This vehicle drives amazing you will like it! I would tell any of my friends to buy one if you are looking for a good family car this is it
I happily drove away in a new Nissan Rogue. Barbara Satterfield was the sales person who assisted me. What first got my attention was when I emailed her about a few vehicles I had viewed on the website. In the past, as soon as my email was delivered, my phone started ringing. She replied to my email as soon as she received it and asked my preference, whether text, email or phone call. She asked what options I was looking for and helped guide me in the right direction. She answered all my questions quickly and clearly and if she didn't have an answer, she immediately went to someone who knew and got the answer. She is friendly, helpful and knowledgeable. She made me feel completely comfortable and made my buying experience very nice. I will definitely refer my friends and family to Barb and KC Summers. Barb gets a 2 thumbs up from me!
Best awd sedan for sure
by Ac from New York
January 8, 2019
Great car with turbo Drove in snow and handled very well. Turbo gives car great boost and speed
I would recommend to friend and I have had fun driving it
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
Not at all happy with my last 2 visits to the service dept. As I sat in the waiting area with many other customers, quite a few employees came in & never smiled, spoke or even acknowledged any of us were sitting there. They were very rude , as if they were " better than us". The gentlemen at the service desks were very polite & went out of there way to make me feel welcome. Also, I was told there was nothing wrong with my car & there was definitely a problem. After bringing it back in a second time with proof of the problem they finally found the issues. I have spent approximately 4 hrs. over the course of 2 days in the waiting area & will be coming in a 3rd time to get the problem hopefully fixed for the final time. I have been coming to this service dept. for many years & have also bought several vehicles here. Lately, I am treated & feeling like " just a number" & not as a customer who was once appreciated. Not happy with the service.
It is worth its weight in gold.
by Nancy B from Syracuse,NY
January 5, 2019
This car is great on gas interior is nice could be a little more classy. After all it’s a Buick. This vehicle is great on the road handles very well. I love it..
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
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