My review was my mistake didn't allow enough time for a response! I apologize to Erick and Kyle for posting that report. Overall I a am very pleased with my purchase, this is my second Ford edge, came from 45 miles away to choose this dealership because I would drive there to have my 2014 edge serviced! These men were very polite and knowledgeable with there vehicles. I would recommend anyone looking for a edge titanium to drive one before buying elsewhere. Luxury on 4 wheels! Real pleased ! Chick
Computer showed r.r. tire going flat while driving in Crossville. Made it to service dept. Kevin says No Problem. Tire fixed, (screw) and my Wife and I are on our way. While waiting for repair they even stored our perishable groceries in their Company refrigerator. Now that's Customer Service! Our sincere thanks to one and all at Dave Kirk Chevrolet.
A regular scheduled service was performed in timely manner by professional, technically skilled, personable service team members. Scheduling, time estimates on progress, completion, were shared effectively and fully. Full scope of needed information about next needed service and in answer to all questions.
Pleasant Experience with a Professional Dealership
by CCSAND - FFG, TN from Crossville, TN
November 22, 2017
Very professional & personable staff. Work was professionaly accomplished in a timely fashion and the wait time was very pleasant at the Dave Kirk Dealership. We consider your Dealership our primary facility for repairs and new vehicles when the time comes. Thank you and your staff for a job well done.
We went to the dealership to trade in our Journey. I told my husband before we got there “I sure hope we don’t get a true salesman. I truly dislike “salesman”!!!!
To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn’t dismiss the little lady like most guys do. I woukd buy my next car from him.
My husband and I were greeted soon aftdr arriving on the used car lot by Aaron and his staff and before we knew it we were driving away in our chosen car theze guys were very procfessional and had us on our way in no time
Thank you Mike Ingram for your hard work of placing us in our new vehicles this weekend! My husband loves his New 2018 Lariat 4x4 F350, My daughter loves her New 2018 EcoSport but, I am far beyond in love with my 2018 AWD Edge. The time you spent on our family to ensure we chose the perfect 3 vehicles was amazing. We are very appreciative. Thank you.
I also would like to recognize Erich Spence for working the numbers to ensure we got the best financing available for all 3 vehicles, Jeremy Kerley & Matt Parker for making the paperwork smooth and easy.
So my Review is off the charts for AMAZING. If anyone is reading this and is wondering if they should stop by.. I say YES Stop in and ask for Mike Ingram.
East Tennessee Ford; Nothing but the best!
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