Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experience painless and were very patient with me. Oh & I love my brand new Kia Soul!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.
Computer showed r.r. tire going flat while driving in Crossville. Made it to service dept. Kevin says No Problem. Tire fixed, (screw) and my Wife and I are on our way. While waiting for repair they even stored our perishable groceries in their Company refrigerator. Now that's Customer Service! Our sincere thanks to one and all at Dave Kirk Chevrolet.
A regular scheduled service was performed in timely manner by professional, technically skilled, personable service team members. Scheduling, time estimates on progress, completion, were shared effectively and fully. Full scope of needed information about next needed service and in answer to all questions.
Pleasant Experience with a Professional Dealership
by CCSAND - FFG, TN from Crossville, TN
November 22, 2017
Very professional & personable staff. Work was professionaly accomplished in a timely fashion and the wait time was very pleasant at the Dave Kirk Dealership. We consider your Dealership our primary facility for repairs and new vehicles when the time comes. Thank you and your staff for a job well done.
Our buying experience at Fox Toyota was excellent. We met with Ryan White, as well as sales manager Chris Hogue - they were both very professional & knowledgeable.
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