Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
Had a very good experience at carsmart. Anthony was very helpful and put me in the car i wanted fast! I highly recommend CarSmart. I had a friend suggest it to me and checked out the reviews online & decided to give it a chance. Very friendly environment and the sales people seemed very trustworthy. I have had a bad experience in the past with other dealerships and am very happy with my decision to come to CarSmart.
We have confidence in the team of people who keep our Toyota???s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
With the last couple cars I???ve purchased elsewhere I???ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I walked into the dealership to the time I left in my new car was under three hours which included my test drive, trade in and establishing financing; Everyone I interacted with was wonderful and there way zero pressure to hurry up and make a decision. This is the third vehicle my family has purchased from salesman John Baertschi over the years and we???ll just keep coming back.
Lisa Schaaf helped me through the process of selecting a vehicle with all the requested options. She was professional, friendly and patient. It took me a couple weeks to figure out what I wanted. Lisa answered my questions with ease, addressed my concerns and helped keep my confidence with buying a Ram 1500. Researched within 100 miles radius and their pricing is competitive. Highly recommend.
The staff at Grogan's is amazing. I shopped country-wide for a specific model, and found a tremendous bargain in their online inventory. On arrival in Toledo, a staff member picked us up and brought us to the dealer. We were introduced to the folks in sales, and the rest is history. From our initial contact via long distance, to delivery, I have to say that my experience with Grogan's was one of the most positive experiences that I have had in making a vehicle purchase. Thanks, Grogan's!!
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
Tim Honaker was a pleasure to work with. Came in to buy a used car for my daughter and ended up with that and a brand new ZO6 Corvette. It was only possible due to Tim and Terry's work to set up a great deal and financing that fit my needs. RJ was also very helpful with all his Corvette knowledge as I took delivery of it. Both my daughter and I are very happy with our vehicles and the service we received.
We were in need of a vehicle capable of towing our boat and also carrying or two Golden Retrievers. We looked at the Enclave, but the towing was not enough. We then looked at a 4Runner and decided that would not work either. The Tahoe was a much larger vehicle, but once we sat in it, the sale was complete. Thanks for all of the help, Pat, Terry and Scott.
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
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