Used 2018 Cadillac Escalade for sale near Surfside, FL

I had an overall really good experience. This is the purchase of my first car, personally, I don't have a lot of knowledge regarding the automotive industry and mechanics, so the guidance from the salesperson was very helpful and it's clear that it was in her interest for me to get the best deal possible. One thing I would recommend as an improvement is that I felt pressured to make a decision at points in the process. I understand that the role of a salesperson is to guide the customer into making a decision, but sometimes I felt that not all of my doubts were answered, or that there wasn't enough clarity on what stage of the process we were in. Additionally, the car turned out to have a malfunction on the battery two days after the purchase, which shows that the repair process wasn't done with extreme attention to detail. However, the staff was efficient and really helpful in fixing the issue and ensuring I was satisfied with my choice. The thing I'll highlight the most about the experience is the dedication to the customer and the desire for me to get a great deal.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Glad I found Ferco Motors and Jorge Palmerola. They helped me find the perfect Bentley GT with delivery to my door. Can’t ask for better service. Thank you!

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

I seen alot of negative reviews here and honestly dont know why!! They have been awesome to me and were very patient. I think maybe people are upset over their fees but no one works for free and the fees are listed... Worked with Brandon Martinez and it worked out great. Just be sure to do your homework first thats all and you will be 100% here. I also think their positive google reviews are more accurate than the cars.com comments tbh.

This truck does everything asked of it. It is a beast with the 6.2 engine and tows a 24 ft boat like it isn’t there. Plenty of storage for hauling with back sets down. Great for commuting!

This vehicle has everything you need and so much more. Seats 7 comfortablely, Individual headrest monitors that operate separately, Sunroof and Luggage Rack, Heads Up Display and Parking Assist.

First I feel Aarons review is biased for some reason. I test drove the 2019 GLS this week and decided to keep my Slade. Leg room CAN be larger but (movable second row) but then row 3 has 0 but actually 0 space. The Escalade is the only 3 row suv I've been in so far that offers decent 2 and 3 row space (i have the esv). Configure a GLS with 420 hp, heated steering wheel (yes its an additional feature at merc) coold cup holders, ventilated and heated massage seats, entertainment system, 3rd row etc to match the platinum and be surprised at the price tag...

I was super impressed with this dealership its HUGE. I went in wanting to purchase a Nissan Frontier. The customer service was exceptional. Teresa was my sales personnel she was very knowledgeable and kind. I would have to say the finance department could use a little work on providing faster assistance. Despite finance department I was very happy with my shopping experience . Definitely coming back.

The sales man was very knowledgeable about the cars I was looking at, and he got me exactly what I was looking for. The man in finance made the process go very quickly as well. What a great team.

Incredible , service was great , waiting a hold day but was very happy for the results in the end . Service advisor was Very informative and took great care of me.

My experience was awesome! I was treated with courtesy and respect. The work was done timely and correctly. I would definitely come back to this shop.

I went in for service on a issue that my service rep Barbara was determined to fix replace and make this car perfect. The entire service department makes you feel like friends. They just make taking your car in for service a joy. Not only did they fix the issue which turned out to be minimum, but the carwash machine was out of order I believe they were doing some maintenance and upkeep on the system. But my rep with the car wash team went the extra mile and hand washed and dried my car for me. It really makes you feel special and that you are a friend and not just some one with a problem. Thanks again to the service team and Barbara. Keep it up

I found the dealership to be very transparent. Also found the salesman was easy to talk with. No pressure.

Better than usual. Nice people. Still need some things done so I’ll reserve a top score right now