Used 2023 Cadillac Escalade for sale near Palm Harbor, FL

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Justin of Service knew exactly how to treat me . Unbelievable professional no pushing into a new car . The service is great and honnest . Jaguar st pete / tampa should take a lesson on this

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I recently had an outstanding experience at the Ferman Mazda dealership of Brandon and wanted to highlight the exceptional service I received. Katisha, my sales representative, was incredibly knowledgeable and patient throughout the entire process. She took the time to understand my needs and helped me find the perfect vehicle. Kenneth L., the financial manager, was equally impressive. He made the financing process straightforward and transparent, ensuring I understood all my options. His professionalism and willingness to answer my questions made me feel confident in my choices. The overall management of the dealership was apparent, even though I didn’t catch the manager's name. The team worked seamlessly together, creating a welcoming atmosphere that made my car-buying experience enjoyable. I highly recommend this Ferman Mazda dealership of Brandon to anyone in the market for a new vehicle. Thank you, Katisha and Kenneth, for your exceptional service!

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

MJ & Scott King really knew there stuff thanks for the great service and knowledge taking the time to find the real issue

Great, honest, easy to work with seller. Micheal was our salesperson and he's a great guy provided all the information needed, navigator was shipped to Arizona with spotless condition.

Danilo is the best great customer service was excellent and great deal I ended up buying the car I wanted at the price the a was Looking for

Love Lexas of Tampa Bay and their service dept. Always taken care of here like you'd expect from a world class dealership! Thanks Scott King!