Used Cadillac Escalade for sale near Madison Heights, MI

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Samantha?s outstanding support made the car buying process smooth and enjoyable. Her expertise and dedication ensured a seamless experience, making her highly recommended. Samantha?s outstanding support made the car buying process smooth and enjoyable. Her expertise and dedication ensured a seamless experience, making her highly recommended.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

Courtney was amazing. She listened and wasn't afraid to check out various options to try to meet the needs expressed for me, a first time Mazda buyer. I appreciated that Suburban made the process painless and left us feeling supported.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

I would like to thank and give my respect towards the ownership of this business, My loyalty is with you and future generations of business will always be advised that you pay attention to your customers relationship and respect.Thanks !

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

Writing this review in 2025 when this Escalade is 21 years old. Good 5.3 motor with 121k miles, regular oil changes. Maintenance kept up with. Second owner. A great SUV, very comfortable seats! Looking to upgrade but with prices on newer years I may be keeping. This Escalade exceeded my expectations since I usually get a newer car every few years. It’s like a member of the family!

Great experience at Serra Buick GMC Cadillac Kia. Michael Burek took care of us and made the whole process smooth and comfortable. We love our new car and would definitely return.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Nick and Andrew helped me out with the purchase of my 2022 Escalade and I couldn’t be more gratefull

Great place for service and sales ?. State of the art,very well organized business.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

Zak is always cordial and respectful. He explains why the work is necessary and always ensures that I receive a military discount. He is knowledgeable and dedicated to ensuring that your experience is favorable.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Victory Motors is Awesome! I started off having a bad day with Honda's service department, i won't mention which location. So I shopped around for a newer vehicle and ended up at Victory Motors Royal Oak. John picked up the phone when I called and he reeled me in! My experience was pleasant from the moment I test drove a 2021 Nissan Sentra, chatted with John and the Finance Manager. Thank you everyone for a pleasant morning experience and my newer vehicle. I love my car!💕

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

I recently had my 2025 Cadillac XT5 serviced at Prestige Cadillac and received exceptional service from Aaron. He was professional, patient, and extremely helpful throughout the process. When my vehicle needed to remain at the dealership for 72 hours, Aaron contacted multiple rental companies and ultimately arranged a dealership vehicle—something I’ve never experienced before. He truly went above and beyond and made me feel valued. Excellent customer service!

I scheduled a test drive of a used GMC Acadia. My visit was a positive experience. Price was given to me detailing all charges. Test drive was fast and easy. Thanks. Tom.

Serra GMC and Cadillac is a great dealership. I have been purchasing and servicing all my vehicle through them since 2008 Scott Gould is a wonderful salesman and Aara Durant is a wonderful service advisor. They always make my experience r fences there great.

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

These guys take real good care of me and got me the car I always wanted.

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.