Used Cadillac Escalade for sale near Sugar Land, TX

My service experience was costly but good. My service agent is very helpful and responsive to all of my questions. I would recommend dealership. Thanks

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Easy and quick process. Excellent customer service experience. The process to schedule the service appointment and the experience on the site were great. Everyone was very friendly and helpful.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Pleasant atmosphere and the staff were very helpful, knowledgeable and kind. We enjoy coming to this service department and will advise friends and relatives. Thank you for taking great of our truck.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

All good, service was as expected. Thank you. Clean setting Washed car Oil change. Tire rotation. Check fluids, change cabin air filter. Applied coupon. Very attentive.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Sarah spent time with me, and answered any questions. Not able to make a deal at this time.

I've owned my Escalade for one year and I love it I've always wanted one and now I am so happy 💕 Thank you ❤️

Great place to buy a vehicle all the sales staff was very helpful. They helped me find a vehicle that was with in my budget and was very professional from beginning to end. My salesperson was very helpful if you’re in the market for a new or used vehicle I definitely recommend this dealership

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

We had a wonderful experience at Unique Auto Group. We found the vehicle online and called to say we were interested. They had the vehicle pulled out and ready. The price was excellent and as advertised. No hidden fees or problems. Amir was great! He helped through the sales process, and everything went without issues. I highly recommend buying a vehicle from Unique Auto Group! We will definitely buy from them again!

I'm enjoying myself very much! I always wanted this type of SUV. I call it my "Grown-up vehicle". I know how to appreciate a vehicle like this, now.

I found the vehicle on Cars.com site and it was what I was looking for. Low mileage and a fair price. The dealership was responsive and timely regarding scheduling an appointment. Everything seemed to go smoothly and I took the truck back today to have the windows tinted which was included with the purchase. I felt like I got a good deal based on the pricing I had seen previously. Overall a good experience but I was surprised to see so many people wearing shorts and I understand the weather is hot in Texas but it was surprising.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I bought a 2017 Honda Civic last week. I was preapproved before I walked into the dealership. There were a couple of issues once I began completing the buying process, but after 3 hours at the dealership, I walked out with my new vehicle.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

After trying other "reputable dealerships" that added thousands of dollars to the cost of a used car at the end of the sale "to get it ready to sell" and then almost purchasing a non disclosed flood vehicle, we came back to CarMax! We have now purchased 5 vehicles from them and have been thrilled with the experience and the durability and safety of a CarMax car!

The dealer was knowledgeable and patient. He showed us multiple cars and went over the differences between them which helped us make the best choice.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I've purchased two vehicles from this dealership and have had awesome experiences both times. No pressure, no tactics, no "let me check with my manager", just friendly, honest, efficient service. I WILL be back!

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Matthew was professional and attentive to my new car needs 5 stars Kendra/Alton thanks Matthew

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Thaddeus in the service area was very kind and helpful. I had issues the last time we came with getting an oil change done and our warranty which made me feel uneasy about coming back. However, Thaddeus didn’t even question it and when I mentioned our warranty he called them and checked on things for me. I am very happy and satisfied once again with Ford.

I had the best experience with purchasing at this dealership. They are well known for having luxury on a budget vehicles. Financing available, fast & easy, accepted my trade in vehicle and gave me more money than any other dealer offered on the value. My credit is average and I still got a low payment, very nice! Friendly service from Kirk, Andy, & Nida, they make you feel right at home and walk you through the entire process, only taking about a hour of my time. Very efficient this place. Drove off the lot with equity, not a losing value scenario like at a new car dealer. Thank Texas Car Club!!!

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Once again, Vikki did a fantastic job of taking care of me and my truck. I scheduled the 100K service for my truck, and then got a curveball that made keeping the appointment more of a challenge. Vikki was able to help me reschedule my appointment in a way that still aligned with my schedule. Vikki?s attention to detail, knowledge, and responsiveness give me confidence in services/repairs being done right the first time. Her care and understanding of how to take care of her customers makes DeMontrond the only place where my truck will be serviced.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.