Used Cadillac Escalade ESV for sale near Franklin, TN

Very friendly staff. Did all they could to try and satisfy my wife. Look forward to trying again maybe in the summer. Thank you for trying so hard

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Joey-Thank you for reaching out to us and for being so nice. I have asked Cars.com to please remove my review. You represent what a good car salesman should be. Thank you

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Clyde the salesman was great in the buying process. Price was lower than recommended. Would definitely buy again from here. Great experience on buying a vehicle. Thank you!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

If anyone is looking for a good car and decent price I recommend music city Autoplex. I had a wonderful experience there very kind salesman that put the people first. I had Jay Mason who took time to explain prices and how system work there. Everyone was kind and patient with me. I give them a FIVE STAR rating ❤️

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

If you’re looking for a friendly, honest, easy to talk with, sales professional asked for Deslyn Williams. She is sincere, knowledgeable, and goes the extra mile to get you what you want. I had the best car shopping experience ever. Thank you, Vivtory Nissan staff and a special thanks to Deslyn Williams,sales representative.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Good service visit...service was completed in a timely fashion...the people were good to work with and the dealership is well maintained...thank you

Promptly answered my quetions. Will try to do business with them soon. They had a good price and a lot of picts. That is wht I needed to make my decision.

I Just Purchased My Suv This Past Saturday. They Were Very Very Kind Helpful &Willing To Work With You.&I Would Recommend Any Of My Friends To Go There. They Will Go Above &Be Yound

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

I had an outstanding experience at vehicles of Nashville . The price was exactly as advertised—fair and competitive—without any hidden fees or surprises. The transaction was incredibly smooth and efficient, making the entire process stress-free. I especially appreciated that the team was professional and never pushy, allowing me to make my decision without feeling pressured. If you’re looking for a dealership that values your time and offers great deals with excellent service, I highly recommend Robert Lee. I’ll definitely be coming back for my next vehicle!

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

The level of professionalism and politeness goes beyond any expectation I had. They were patient and willing to work hard for my needs. Matt and Shawn were willing to go out of their way to help me and communicate any concerns that I had. Highly recommend!!

Great staff, very willing to help and explain in detail of the autos they have for sale.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Worked with both Robert and Seth on our purchase and the experience was great. There was a minor glitch in one of the power seats and they had it fixed before I brought my wife back to see the car. The price was also better than what I had found anywhere else. Highly recommend these guys.

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

If you go here, ask for Madison! She made us feel like we were the most important customers and was quick to give suggestions and answers. I went in with a lot of knowledge on what I was looking for, but she knew enough about the truck I mentioned to suggest other models that would fit my needs as well. She is very compassionate, knowledgable and professional. Sam also assisted in our sales process and was very knowledgeable and friendly. When it came time to discuss finances with the floor manager who spends 30 seconds giving a price on used cars, I almost walked away. I was lied to and insulted significantly, regarding our trade-ins and knowledge on pricing. We felt we were given the run-around and, had my fiancé not stepped in to mediate the conversation, I would have walked away and withdrawn the idea of ever purchasing a truck from this Murfreesboro GMC dealer. We also got home and found that our loan had been written for $2,000 higher than we agreed to - luckily they fixed it, but what if I hadn't caught that? Overall I am glad I purchased from this dealer, but I think my positive outlook on it would have been much different if we hadn't started off on the right foot with Madison.

Andrea was extremely responsive and easy to communicate with. She worked hard to earn our business, and even though we might have been able to find a slightly better price in the Columbia, TN dealership, we feel confident dealing with Andrea and Andrews Cadillac.

I purchased a car from out of state they were very helpful and friendly answered any phone calls or texts in a timely manner walked me through the entire process and I am very pleased with my vehicle

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

hello i just wanted to thank Bob and Frank you guys are awsome i have had numerous vechicles over the years and you guys are the first dealership that has really delivered what you guys said even went the extra mile for me when i had a family emergency i will tell everyone i know and meet about your dealership i just wish i had knew about you all before i will be a lifetime customer of your dealership keep up the great work thank you

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

We were treated with patience and kindness.During the lengthy process of purchasing a car .I would highly recommend a place to visit in your search for a new or used vehicle.

Easy to work with and very accommodating. Very professional and helpful. Shootout to Rick and Rob

The entire sales process from building the specs for my vehicle to the delivery was seamless and stress free. My sales person, Nelly, was very helpful and kind.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day