Used Cadillac Escalade ESV for sale near Franklin, TN

Andrea was extremely responsive and easy to communicate with. She worked hard to earn our business, and even though we might have been able to find a slightly better price in the Columbia, TN dealership, we feel confident dealing with Andrea and Andrews Cadillac.

The level of professionalism and politeness goes beyond any expectation I had. They were patient and willing to work hard for my needs. Matt and Shawn were willing to go out of their way to help me and communicate any concerns that I had. Highly recommend!!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Went in for a brake fluid change and annual service and had a great experience! Ryan W. was incredibly kind and helpful. Great at explaining things and making sure I was aware of all of my options. They even shuttled us to a store nearby while I waited for my car. I will absolutely continue to come back here, as will the rest of my family!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

If you’re looking for a friendly, honest, easy to talk with, sales professional asked for Deslyn Williams. She is sincere, knowledgeable, and goes the extra mile to get you what you want. I had the best car shopping experience ever. Thank you, Vivtory Nissan staff and a special thanks to Deslyn Williams,sales representative.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Over all experience was excellent. Alex is a very good salesman. He is well informed, diligent in his duties and very friendly. A real pleasure to know. Josh made the paperwork end of the sale very smooth. He explained things well and also just all around pleasant guy. I would highly recommend Hendrick when buying a car. Can?t wait to get my Subaru on the road to adventure!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

I Just Purchased My Suv This Past Saturday. They Were Very Very Kind Helpful &Willing To Work With You.&I Would Recommend Any Of My Friends To Go There. They Will Go Above &Be Yound

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Great staff, very willing to help and explain in detail of the autos they have for sale.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Worked with both Robert and Seth on our purchase and the experience was great. There was a minor glitch in one of the power seats and they had it fixed before I brought my wife back to see the car. The price was also better than what I had found anywhere else. Highly recommend these guys.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

We were treated with patience and kindness.During the lengthy process of purchasing a car .I would highly recommend a place to visit in your search for a new or used vehicle.

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Very friendly staff. Did all they could to try and satisfy my wife. Look forward to trying again maybe in the summer. Thank you for trying so hard

Easy to work with and very accommodating. Very professional and helpful. Shootout to Rick and Rob

Joe was my salesman. I cant say enough good things. He was a wealth of knowledge and answered all my questions. The nicest guy!!

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Nervous about my new truck but the sales team helped me and my wife thru it all! Nice, polite, and honest people to work with. Hard to find that these days!

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

Trey answered all my questions that I had regarding the Mercedes Benz! However, I wanted a black/black vehicle. If I had not found what I was looking for I would definitely have purchased from this dealership! Extremely polite and knowledgeable!

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience purchasing my 2020 F-150 Shelby Super Snake from Music City Autoplex. Mr. Bob was professional, knowledgeable, and made the process smooth from start to finish. He answered all of my questions, provided great customer service, and ensured I was completely satisfied with my purchase. Highly recommend asking for Mr. Bob if you’re in the market for a vehicle.