Used Cadillac for Sale in Franklin, TN

Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to complete a deal through Mike and his team, I was astonished by the level of professionalism and service that Mike provided and the values that his dealership holds. Out of the several dealerships and sales managers that I've worked with over the last month of my search, Mike and his team were by far the best with customer treatment, fair values, and overall courtesy. Not once did I feel uncomfortable when working with Mike. He sets the standard for honesty, integrity, and superior customer service. I will gladly return to Mike in the future with any of my vehicle needs.

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

Was not planning to purchase a new car anytime soon however Connor ???Bow Tie??? was able to ask me all the right questions to get me to see that now was the perfect time to get into the vehicle that Best serves me! He asked more than he told, he made sure I understood everything, he was not in it for himself and had me in and out quickly. Thanks for making this experience so MARVELous. 😍??😍

THIS CAR IS ONE OF THE BETS I EVER OWNED, SMOOTH, RELIABLE,AND MOT ONE ISSUE WITH IT.. FULLY LOADED IT EVEN GIVES ME A MASSAGE WHILE I'M DRIVING...

Everything from start to finish was great! This is the first time we've bought a car that we felt comfortable and Chris answered all of our questions with no hesitation. Great vehicle, nice facility, great prices, amazing customer service with Chris. We recommend to anyone who is looking- go see Chris!

I was very sceptical about getting this car at first but i have always wanted one . So my wife told me to follow your first mind . If you don't get it , everytime you see one on the road you will feel it . So i did and have not regretted it . Very nice looking and stylish ,what some call a handsome looking car. Reliable , comfortable and powerful . To me the only thing i would improve on this car is the fuel milage , about 12 in the city and 19 hwy . other than that ....i love it and so does my family . Oh i almost forgot you will not find a better sound system .

Not the upscale building I expected to see for a BMW dealer( I just moved to TN), but the first service on my card (oil change) was performed according to plan. With all their checks and downloading new codes it was an hour and half wait, but they did drop in some free windshield wipers. Our service writer, I am not to sure of. Maybe he was just having a bad day. Seemed a bit frazzled. He wasn't even prepared to provide a receipt of service at the end and had to text/e-mail it to me.

This car has all the toys. It's a very nice car. It's going to take me a little while to understand how everything works. If I need help, I'll take it back to the dealership.

After trying another dealer that could not fix our problem we went to Andrews and met an excellent service writer, Edwina! Car was fixed in a short amount of time at a very reasonable price. We also met a very friendly sales person. GREAT dealership! We will be back! Jim

Purchased a used ATS from John Bearden , Sales Representative and Scott Alton, Pre-Own Manager - process was professionally handled and expedited in an efficient manner. Car needed some minor detail performed and dealer was agreeable to comply with all requests. Met Bryan Dover, Service Advisor who worked with me and took care of all issues. The entire staff I interacted with was and continues to be totally professional and demonstrate true concern that I as the customer am truly satisfied - and I am.

Good first time experience here. Professional service. One month on car is running perfect, will certainly be getting my next car there again.thanks all everybody.

Was in the market for a high quality low miles Cadillac, this dealer had one advertised and I made an appointment to view it. Upon arrival, sales specialist Scott Levine had the car parked front and center for my viewing. I was greeted very nicely by Andrews Cadillac staff. As I knew what I was looking for, I spent a lengthy time going over the car with no pressure, I liked that. After test driving the car, I knew it was the one I wanted. After a no hassle negotiation I purchased the vehicle. As a buyer of many vehicles,from both private and dealerships, I must say I have never been treated better buying a car. Was introduced to Mr. Andrews the owner, he took the time to visit and talk with me while paperwork being processed, fine man, was highly impressed by this dealership and sales staff, look forward to years of service from this car. If your in the market for a new or a quality pre owned Cadillac you should give this dealership a look

Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.

Bought a Dodge Ram and they made the process enjoyable! Good people and great prices. In and out in about 30 mins!

Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The styling and finishes inside and out are fantastic. The Cue system on the 15 isn't my cup of tea, as it's tedious to navigate radio stations and takes your eyes off the road. Performance is great at 39k miles. I'm still rolling the factory rubber and have some life left on them. Other than oil changes, no other regular maintenance has been required yet. We have had 2 warranty issues. The panels behind the doors on both the driver and passenger sides came loose and were causing wind noise at highway speeds. Also, the car refused to go into gear one day. It was the transmission solenoid. That required a tow to the dealership. I got a loaner 16 Escalade as a loaner and noticed that it seems to drive a bit better. There was a transmission change in the 16s. Pros: Styling. Amenities. Comfort. Towing capability. Finishes. Cons: 1st year run issues.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This car is better than the lexus or bmw that I previously owned. Cadillac CT6 Premium Luxury 3.0TT AWD.If you get the chance to drive or buy one,you will not be disappointed.

Simple car buying experience. My car salesman was great (Mark Myers) the whole process was simple. They were quicker on their end than my insurance was. In total I spent only a couple hours in their office and left with a great car.

As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.

We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?

Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.

Went here to buy a 2019 Chevy Bokt. Was pleasantly surprised at Martavius' knowledge of this product given it is a fairly new model that is not produced in great numbers. We rapped up the sale very quickly once I decided to buy it and it was. Very quick and pleasant no nonsense experience.

This car is extremely luxurious and powerful the best of both worlds!!! Highest level of comfort and technology.Has everything I could ever need or want in a vehicle

Back in 2004 my husband and I purchased our first vehicle together from University Motors fresh out of college. Of course the experience was scary at first. We didn't have the best credit, we had heard stories of getting taken advantage of from used car dealers, and more importantly we fearful of purchasing a lemon. To our surprise, we were treated with respect (they didn't take advantage of our youthfulness) from the moment we walked in the door. We got a fair deal on a great vehicle and it lasted us 10 years. Although the car needed a few repairs (we purchased - as is) they honored their warranty and we never experienced any reoccurring issues after their work was complete. Fast forward to today and their service has only improved. Three weeks ago we purchased a 2014, with the factory warranty, from them and got another great car for an excellent deal. Overall, the experience was great AGAIN - because this time we knew they would take great care of us - we didn't have that same anxiety. Consistency is key nowadays and they are without doubt consistent. Ask Cutler or Chris and you be in good hands.

this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer

Bought a new Prius (third one along with many other cars over the years) - this was by far the most pleasant and efficient experience. We had signed up on a few on-line car buying sites, e.g., Costco and AAA and were contacted by several other dealerships. At Roberts, we dealt with Mike Bullock predominately over the internet; he handled all our questions and pricing quickly and professionally. Roberts was clearly superior to all other dealerships during this process and in the past in all regards. The car we wanted was difficult to locate and rather than trying to be talked into other styles, etc. Mike searched within a 600 mile radius, located one and had it brought to the dealership. Although hesitate due to over a 30 minute drive to the dealership, we can say it was worth it and would recommend it to anyone to deal with Mike and Roberts.

Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !

Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.

We would like to thank everyone at Columbia Chrysler Dodge Jeep Ram Fiat for the great experience on October 24, 2018 when we purchased a 2018 Chrysler 300S from them. We had been dealing with our local Chrysler dealer for the last 13 years, purchasing approximately five vehicles from them. Upon visiting them, we felt as though the salesman could have cared less if he found us a car. They were not willing to work with us and we decided to move on. We received a call from Aaron Howard from the above dealership wherein he told us he had the car we were looking for. We would have had to travel 85 miles to get there but after talking with Aaron, we decided to take a trip and see what he had for us. Upon entering the facility, we were greeted by Jose Morales, who made us feel so comfortable and important. He talked with us, sat us down and contacted Aaron to let him know we were there. He always had a smile on his face. Aaron arrived with the car he was showing us and we knew it was the one. He bent over backwards to get us the deal we felt happy with. We purchased the car that night and happily drove the 85 miles home. This is the way a customer should be treated. Everyone at that dealership was outstanding....I wish I could mention all their names as they all deserve recognition. Thank you for everything and you will be our continued dealership for the future.

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

I have been looking on and off for an Infiniti G37x or Q50. They consistently have lower prices than most and are good to work with. Now, if I could just find a red one decked out how I want.

Just felt that I deserved a nice vehicle since going through skull base surgery. Love the luxury and style,drives so smooth and having fun learning about him❤️