Used 2015 Cadillac SRX for sale near Columbus, OH

Amazing Service one would expect when purchasing a vehicle including the amazing service department. It’s one thing to be happy with the vehicle you purchased let alone liking the salesperson involved, however what truly sets this dealership apart is its continued level of service that continues after the purchase, particularly from the Service Department. The Service Manager, Ron is truly polite and helpful and when it comes to customer service and satisfaction Jorge Quevedo is the man. This is definitely not your typical service department nor dealership as there level of quality of service separates them apart from any dealership and I would highly recommend them to anyone looking for a vehicle!

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

Timely response to bottom line, out the door price pricing on a vehicle we were shopping. While they responded as requested, the pricing at another dealer was quite a bit better and got the sale.

My car has been great until the info screen went out and the headlight problem on low beams. I can’t drive it at night. To fix these 2 items were going to cost over $4,000!!! Headlights should be a recall but is not. Involved in court I understand.

The Irwin motor group was fast ,friendly and professional. My sales person was Jacob fogg and I tried out a used pickup truck and went for a drive and came back and told him that it has a rattling sound and he assured me that it would be fixed when coming back in on the weekend to purchase the truck, he had texted me and told me that they found the problem and fixed it (loose skid plate) , Jacob thanks for fixing that issue!!! And I love the truck!!! I’m a happy customer and I would recommend Jacob to anybody who is interested in buying a new or used vehicle.

Buy this car but low beam headlight are dim but the car no way I am am selling the car. It as 14,360 miles on it.

My name is robert teufel ,I’ve been a customer of Gold Coast for many years .i own 2 caddies ,xt5 ,and a cts in my years I’ve owned at least 6 caddies. All great cars. I had to bring my cars in for SERVICE and spoke to John and jaun .very nice and professional the service was fast and very satisfying as usual.thank you guys for your kindness in all the matters ROBERT TEUFEL

love it. rides and drives nice . Its 7 years old and looks brand new . Hands down the best car I've ever owned at 57 years old

Very helpful and eager . Nice dealership with a good selection of cars and trucks. They even stayed past close to get the deal done for us.

I liked this car so well that I owned two of them! These cars are road warriors! They are comfortable, roomy and have great styling. The only reason for trading was the mileage was up there and with any high mileage car, there will be problems! I was lucky ! Everybody should own a Cadillac!

Johnny in the service department went above and beyond getting our vehicle repaired. The vehicle wasn't purchased from Transwest but had an extended warranty with it. All of the issues were repaired and part of it couldn't be covered by the warranty. I felt like Johnny worked with us every way he could to make things right !! Thank You

Just a update regarding my last rating and review, after a meeting with the owner Ali Awada. He took care of me and paid for my car repair and gave me 100.00 for my family and I to have dinner. Thanks Colorado Auto Finders for doing your best to make things right for with me.

Excellent customer service with the service and buying of new wheels, over the rep for mini of Dallas was awesome, thank you for your help

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Good car buying experience. I would definitely recommend to family and friends. Thank you Bickmore

From start to finish, everyone was amazing. I've never had a sales associate sit and explain all the features and controls of the vehicle before you left the parking lot. You usually have to sit there for an hour and try to figure out how to drive your car or to turn the lights on or off not in this case everything was covered! I felt comfortable, confident and welcomed every step of the experience in the buying process I couldn't recommend them more!

Great buying experience! Our salesman Mike Penna was great to work with! Took the time to make sure we found the car that best fit our needs!

Great salesman that helped us! He was very knowledgeable about the product there. Great experience!

Everything was easy and professional. Not one single issue. Recommended dealership. Steve was fantastic too!

I have purchased several cars from CarMax and completely satisfied with each purchase They don't try to up sale you in to a more expensive car they sincerely want you to be happy with your purchase

I have had the blessing of dealing with James Kovack two times - once in connection with the sale of my leased 2021 RAV 4, the other time witnessing the sale of my sister's 2021 RAV 4. At that time ( my sister's visit) based on my experience, she requested James to work with her. My sister's experience and mine mirrored each others. James was kind, patient, respectful, efficient, knowledgeable, and possessed all of the attributes one would expect in dealing with someone in his position. My sister's experience required a little more work and James, in consultation with his supervisor, Qu'ran Gordon, got the job done. Both men were as courteous and respectful of the situation as they could be and both men should be considered ASSETS to Carmax of Langhorne. My sister and I are most pleased with the outcomes of both of our experiences and will recommend Carmax, but in particular James Kovack and Qu'ran Gordon for their fine work.

Overral a pretty good dealership experience. I had a peculiar situation where I was buying a car in CA to take to CO, full time garaged and operated in CO so they walked me through all the nuanced options I had in terms of registration, transportation, etc. Very nice ambiance in the dealership, well kept. Saleswoman was very nice and approachable, great communication. I also got a great deal, in fact this is the best dealership experience I've had in LA and I've had some horrid experience's at VW and Porsche. There is definitely more of a grounded nature to Woodland Hills (avoid Beverly Hills dealerships at all cost).

Izhar was an absolute pleasure to work with from start to finish. He truly listened to what I was looking for and made the entire process smooth and stress-free. I couldn’t be happier with my car and the outstanding service I received. I highly recommend Izhar to anyone looking for a great car-buying experience.