We drove in just to look around at the used car section at Terry Thompson Chevrolet with no real intention of making a purchase that day. Soon thereafter we were the proud owners of a slightly used 2017 Cadillac ATS thanks to salesman Marty Rowe making us a great deal on it.
One word, easy! From scheduling, drop-off, and pickup. Blair was professional, courteous, and kept me informed. The Technician, I am not sure his or her name, did an excellent job. Great feeling when you get your truck back and the problem is fixed, and you do not have to return again. Thank you Terry Thompson!
Brought my Sierra in for an oil change and tire rotation. I mentioned to Kyle, the service adviser, that was a knock in the front end when I turned the wheels fully to the right or left. Kyle checked the service bulletins and found a bulletin to tighten the control arm bolts. They had my truck serviced and the control arm bolts done in about an hour. I would recommend Chris Myers highly to anyone. Thank you for such great service! Roy Titus
Chad made our auto purchasing experience comfortable. He stayed within our budget and never tried to over sell a vehicle we didn???t want. I would gladly recommend Chad and the Chris Meyers dealership to everyone.
Seems as if nobody at Joe Bullard ever has a bad day. The atmosphere is never frenetic & Troy struck just the right tone, balancing friendliness & professionalism. Drove 120 miles to buy the least expensive (but rare) car on the lot. I was treated like I was looking for a new Escalade. This dealership is at the top of their game.
I???ve given 4 stars just due to the wait time for the buying process. Everyone was nice and pleasant to work with. The only negative experience was when we went to finance the guy told us a payment that was too high for how much we were financing and when we spoke up it actually ended up being 200$ cheaper. This was strange but I???m glad we caught it.
Best Car Shopping experience ever. Had a great sales lady Courney and she was totally awesome went above and beyond to get me the best Deal. Staff was friendly, service was great and the detail shop not it out the park. They are veteran friendly, and worth the 285 miles drive from Louisiana. You want go wrong with this Dealership bottom line.
by Hans From Va Beach, Virginia from Virginia Beach, Virginia
May 15, 2018
It's a bit nerve racking agreeing to buy a used vehicle you haven't seen in person. So I asked for additional photos and assurances in writing about the condition of the used 2015 CPO CTS V-sport. We went back on forth on price for a couple of days. And then I received a signed 'out the door bill' of sale. Having that, I flew the 913 miles and their salesman picked me up from the airport. Joe Bullard Cadillac had the car exactly as described. No pressure to buy anything extra while completing the paperwork. No hidden fees. They said it would be a straight forward low key process and it was. Very satisfied. Very honest. Highly recommended.
Honestly I couldn’t have gotten a better deal or worked with better people! Such a great team and so knowledgeable! I’ve had my car for several months and anytime I call with a question, the team at Lexus is so willing to help!!!
Had a good buying experience but the vehicle has a problem that I have to take back for the third time. You may get greeted but no person.
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