Used Cadillac XT4 for sale near Richmond, TX

I have no complaints. My salesperson, Tony, was easy to work with. My transaction took about 3 hours or so. I the dealership was very clean and comfortable.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

John was a Great help and not high pressure at all. Knowledgeable and courteous, he was a pleasure to work with. We will be using this dealership again.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Customer Service is impeccable. Service Advisor Steven Dang is exceptional. Great service, smooth process and the mark of a true customer specialist is remembering details of previous conversations I have had interacting with Steven Dang over past several years. Shows the customer is not simply a statistic but a valued returning customer. Great job Steven.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

I was in for the annual checkup and my salesman Brad Biondo had reached out to me via email with an assessment of my 2020 car. So I stopped by. Ha- now driving a 2026. That wasn’t the plan. I continue to be impressed with the upgrade. Huge difference in performance and attributes. Brad made it all to easy. Super knowledgeable, reliable, with integrity- highly valued.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

I just got new Equinox EV with good discounts and payment rate applied for... But car cleanup n readiness should be a bit better for delivery.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

My salesman, Derek, was exceptional. He answered all my questions and was very helpful in setting up various technology items. Financing was a little slow, but all worked out well.

I traded my 2004 cts in for the 2020 xt4. My local ORR dealer didn't have a red one, so I had to drive to Frico, TX to pick it up. Love the red color. Have to get use to all the bells and whistles. The heated stirring wheal was something I didn't expect. It's a very smart car, but has an owner who has to read the manual to learn what all that the xt4 has to offer. Having back issues, love the lumbar heated seats. Was very surprised when the bright lights came on automatically when I am driving thru a darker area. Got to get horn check because it sounds horrible like a truck instead of a smooth honk. Going from regular unleaded to premium unleaded was a money changer. Very roomy inside. Love that all doors can be unlocked automatically if you have the key close by. The cargo area is very spacious. I guess this car will take me until I die!!!!!

Very hassle free prompt services. Delivered serviced vehicle as promised within 2 hours. Facility newly done and good layout. Very courteous employees. Offer to buy my car was also good.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

Great morals and conversations made sure I got what I wanted the main thing good customer service learned a lot about cars met great people

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Good customer service. Everything was well explained and the process was seamless. The staff were helpful and very knowledgeable and professional. Will definitely do business with them again.

Hello, my name is Brian. I live in Zachary,La. Marko helped me like I was next door. He took care of everything I needed. Got the car delivered the next day. I can’t tell you how pleased I am! Thanks Marko! (You Deserve A Raise!)🕺

I love my Cadillac now. Don't know how much I'll love it when I have to pay out of pocket for a repair. I really love the Weatherization Package, Sun Roof, Moon roof, and All-Wheel Drive. The only complaint I have is my driver seat is very uncomfortable. The cushion is down to the rails on the seat and I have to add some kind of padding.

Dan was amazing!! He was able to help work through the recall issue I had on my truck. He made the experience seamless. Very grateful that he helped me out.

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Bought a 2020 xt4 premium luxury 350T and so far I am liking the way the car handles. I love the remote auto start and remote trunk release! I also love that I can start the car, open and lock the car from my Cadillac phone app! Would definitely recommend this sporty and luxury suv!

Took a little longer than expected; but great service from everyone!!!! Corey was very helpful during the total process! Will for sure recommend to anyone looking for a new vehicle!

Just bought this car, it's very stylish, kind of small and boxy looking. The seats are very comfortable. Interior refinement is pretty good, it feels like a luxury car on the inside. Rides and handles okay but for the love of god it needs more power, I keep thinking how much better a car this could be with a V6. Oh well, I bought it, I'll have to live with it. I still like the car.

This is my third car purchase from CAR MAX . A later model for the wife . A jeep Cherokee and is a 2019 with low mileage . She is happy and that makes US happy . The purchase was not hurried and no back and forth between Mr Smith and I . Really straightforward . Satisfied completely .

Timothy is hands down the best service advisor around. Professional and kind. Great communication every step of the way. I've purchased several vehicles here and will continue to do so.

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

We recently bought our second Toyota from Don McGill. The first was a 2020Toyota Avalon and the second was a 2024 Toyota Crown. The first purchase went off without a hitch and we were very satisfied. The second car (the 2024 Crown) was purchased and delivered on 12/29/2023 with only one key FOB; I was told me I would get a second key FOB in six months. I subsequently talked to the service department; they promptly ordered one and I received it one week later. I do have an issue with the title department. My credit union is threatening to raise my loan interest rate if they don't receive the title. The only way to satisfy my credit union is to explain the process which I do not understand. The dealer should be more proactive in ensuring that the sales process does not end with delivery. My credit union still hasn't received the title. I am forced to keep calling which shouldn't be necessary.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Nice cars, really cool store, Austin Sharpe really knows the cars. CPO Volvo has a lifetime powertrain warranty which was nice. Thank you for a good car Grubbs.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Bought two cars from Hertz It was a smooth process. The pricing was pretty competitive. Best part was no hidden fees. Everything was upfront and I knew exactly how much it would be. *All the cars have only one key. Its displayed on all the walls

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

Outstanding service, my vehicle was listed in Cars.com & all of the details were perfectly listed. Very nice salesperson & the transaction was quick & efficient. Highly recommend.

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).