Used Cadillac XT5 for sale near Sugar Land, TX

The sales person was very well knowledgeable and allowed he customer to make decisions at the customer own pace. Roley was very good at his ability to provide good directions in the purchase of a Lexus Vehicle but did offer different suggestions in order for us to decide on the best product with a fair price.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Vincent (Vinnie) Adduci was a great help ordering a new 2026 X7 xDrive40i. I wanted the rear steering for parking maneuverability (2VH--Integral Active Steering) without ordering the V-8 (2VH is standard on the X7 M60i). The BMW national website does not let you add the DHP option (dynamic handling package with 2VH) for the 40i when building a virtual X7. Vinnie knew you could order that option and also double-checked for me. The loyalty, discount, and trade-in value offered were excellent and so he ordered the X7 40i with all the options I wanted, including DHP, and it will be built in a few weeks. I can't wait to get it. Thanks, Vinnie! Bob M. Also, I want to mention that we have been with our Service Advisor, Joanna Wolf, for many years and I can’t say enough good things about her. Great service at BMW West. Joanna keeps us informed about everything and makes sure all that needs to be done is taken care of quickly and for a reasonable price. The free maintenance and warranty work is done with no trouble or issues at all. Any recall notices (rare) are also checked by Joanna. For such a large dealership it’s really nice to feel we have friends there. Bob M.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

The schedule service visit was awesome. The service technician was extremely busy but made the time to take care of my needs. He service my vehicle in records time . This is the third time I have been at this dealership each time the service experience is better.

The waiting area is clean and well organized . The personnel are courteous and nice attitude. The system works good from coming in up to coming out.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

Big Star Hyundai is awesome. Can’t say enough good things about Nick and Arin.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Enjoyable experience in and out knowledgeable salesman the guy who handled my financing was great they made it seem very easy I would definitely recommend it to friends and family, which I already have.

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

We purchased a fleet vehicle that had some ac issues and transmission problems. Carmax jumped right into correcting the issues and provided a rental car each time. I will definitely purchase from here again.

Great service, took care of me totally, had the truck transferred from another Car Max, they followed it through the purchase and the drive out from the facility.

We own 3 of these xt5’s and absolutely love the comfort, value, and dealer experience. The high end feel, functionality, and fuel economy is the complete package.

This is my third car purchase from CAR MAX . A later model for the wife . A jeep Cherokee and is a 2019 with low mileage . She is happy and that makes US happy . The purchase was not hurried and no back and forth between Mr Smith and I . Really straightforward . Satisfied completely .

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Good customer service. Everything was well explained and the process was seamless. The staff were helpful and very knowledgeable and professional. Will definitely do business with them again.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

I'm writing this review because my buying experience at Helfman Alfa Romero and Maserati was the best car buying experience I've ever had my in my life. John and JJ treated me like I was family from the minute I walked on the lot. And Cameron in financing worked miracles to get me the lowest interest rate possible. My entire buying experience was absolutely amazing. I highly suggest if you're looking for a new Dodge, Jeep, Alfa Romeo or Maserati that you stop by Helfman first. This dealership is by far the best in Houston Texas and you will no longer want to buy a car anywhere else. This is going to be my dealership for the rest of my life.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Great Job Archer Kia got my Oil Changed, and floor was vacuumed nicely everything was good

As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.

Just a very good, reliable, solid, powerful, and nicely styled vehicle. A little small on cargo, and electronics are OK, but not up with current trims with other companies. Have some Update error on downloads, but that's about it...15,000miles, still like new.

Shout-out to Angelica at SS Motors for being so awesome to work with. Honestly the easiest car-buying process I’ve ever had. She was super chill, answered all my questions, and got me on the road in no time. 10/10 would recommend!

Make sure you drive this vehicle. Smoothest ride I have ever experienced. Great handling, responsive and fun to drive. Good value, comfortable. Excellent personal vehicle.

Great mileage plus luxury. Minus the start/stop for engine (kills life of starter). Comfortable seats with heating elements for cold winter start up. I love the service from the dealership the caddy app is pretty cool

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!