Used 2020 Cadillac XT6 for sale near Calumet Park, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

I had a great experience. I purchased a car at my second visit. On my first visit Luke the manager was very kind. We decided to return because our impression of Luke. Herman was the sales representative. He was very knowledgeable.

I traded my 2019 Acura MDX for a 2020 Cadillac XT6, so far my wife, my family and my kids, were very impressed with the comfortable seats and overall spacing. The trunk space, while using the 3rd row seating disappeared, you only have room for 2 carrying on luggages. I like that the outside noise disappears when all the windows are closed. The Bose system is excellent, the touch up screen is great. The heated steering is nice, and so are the heated seats. The panoramic glass above our heads, everyone enjoyed. The ride is very comfortable. The engine responds very well, especially when you step on the Accelerator, and has excellent system breaking. I only had this Suv for two days, drove it from the car lot. Paid $58.00 for wheel balancing after i drove it home though, also the back tires air were low. That would explain, why my back seats were swinging from side to side. Hopefully, my dealership can reimburse me........lol. So far, so good. My first experience driving a Cadillac.

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

I've had this car for over 2 years. I believe it was one of the first manufactured. After initial problems (left rear door and right front door had to be realigned) the car has been great! Seats are comfortable (just wish they had a thigh bolster), quiet, handles great, great acceleration, excellent Bose sound system, great nav system. When my lease is up I plan on getting another one.

This has been the best car buying experience I've ever had in my life. No haggle prices everything is in black and white inspections are already done, the friendliest staff and owners I've ever came across. We definitely recommend them to everyone!!!!!

This SUV not only drives amazing but has tons of upgrades and extremely comfortable and spacious inside. Exterior design is very attractive and definitely turns heads

I bought a 2011 VW Routan from Auto Gallery. Steve went above and beyond to make my car buying experience painless and easy. Great guys to work with. Will recommend to friends and family.

We were debating between a Mercedes or Cadillac. Last 2 SUVs were MBs. Decided to make a change and so far, so good. We love the comfort, styling and features.

I visited the dealership to check out a used car for sale and was met with a warm welcome. I had a great conversation with two sales associates, who were friendly and professional. Unfortunately, the car I was interested in had already been sold. However, the sales team remained courteous and did not pressure me into considering other vehicles. Our conversation was open and relaxed, making for a positive experience. If I come across another car at this dealership, I would gladly return. Thank you

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

I was in and out in less than an Hour. Everyone was very pleasant, the paperwork was explained in detail. They allowed me to leave my other vehicle there until someone took me to pick it up. From the time I entered ti the time I left I felt very comfortable.

Cadillac of Naperville is a first class dealership in every sense of the word. The staff is friendly, knowledgeable, respectful, and every department has a great group of people. The facilities are spotless and very inviting as well.

Amazing is all I can say. Bought a 2019 Range Rover. Two other dealerships wouldn’t even look at me, but they welcomed me and made me feel comfortable. I will definitely be back when I’m ready for another vehicle.

Exceptional customer service and super understanding. No beating and haggling straight to the point. In and out

John Giuffre made the buying process stress free. I would recommend going here for your next car buying experience.