Used Cadillac cars for sale near Alcoa, TN

Service and staff was great. Very professional, communicated well and repairs went great. I have used them for 8 years and will continue since I have not had a bad experience .

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Great experience ! Ron Srarr, our salesman was exceptional. He has the heart of a teacher when it comes to explaining all the bells and whistles.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

They did their best to provide the best deal that worked for me. I felt valued as a customer and I am happy with my purchase.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I have purchased 3 vehicles from Graham, they have always treated me exceptionally well, they are my go to dealer

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Sales was great. Other reviews state they did not reach out. This dealership was the most laid back I have been to. I am not sure why others want sales guys calling them back to back? I'd rather come somewhere like here. They gave me the keys and 30 mins to look over the car MYSELF without standing over my shoulder. These men DO IT RIGHT! Thank you fellas.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

Our salesman was awesome and the dealership is also. Great people to do business with!!!

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

We experienced great services for a trade in and new purchase. Frank, our salesman, was very knowledgable and made the purchase seamless and fast . Satisfied customer here.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Working with Big Country, Joe Montgomery, former Marine and Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Went in to get my 2018 Chevy Tahoe serviced as it was having some issues. The repair ended up being more than we were anticipating and we had been needing a truck so my husband started looking. They showed us a 2016 GMC 3500 with very low miles. They made the process as seamless as possible and even helped to keep our kids entertained during the wait. This is our 3rd vehicle we have bought from them and we love using them! Hudson and Chris were both fantastic!

I wanted this car... Value for money is excellent for this level. The twin turbo V6 is plenty powerful... The quality and attention to detail is apparent. Rides great! Handles great! Can choose between touring and sport mode mode ..sport mode tightens everything up and makes the exhaust note more aggressive..And it's American.

Everyone at Volunteer Chevrolet is friendly, helpful and very knowledgeable. It is a pleasure to get service performed or questions answered. I have purchased several vehicles over 20 years from this dealership.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

Working with Jac at Armenia motors was great, he made the experience very quick and easy. Shopping for small to midsize SUVs, they have everything you could think of and are just looking to get you into the car that you want, not the one they want to sell you.

I previously leased a 2014 and was heartbroken when I had to return it end of lease in 2017. I picked up a used 2015 in 2020 and it has been as much pleasure to drive as the previous one. Both were 2.0L turbos, 4WD. I am in Canada, and it performs well, especially in winter, with winter tires of course. The ride is stiff but responsive. Comfort is great in the front. Consider this a two-seater unless you are only putting young kids or people you dislike in the cramped, unheated rear seats. Everything about driving this car is a joy. The acceleration, the handling, the sound system, the brakes, I could go on. Everything about the CUE system is of course abysmal. The design, the reliability, the fact that every once in a while it comes up with a nag screen reminding you to keep your eyes on the road, which you have to take your eyes off the road to dismiss. I bought the 2015 with a broken screen, knowing that I could replace it myself for 1/10th of what the dealer was charging, as I had to do this with my SRX - twice! Both side mirrors have failed and are now secured with epoxy. You would think that a company that has been around for 100 years or so would know how to make side mirrors? But I know that they also don't know how to make headlights, because (as already mentioned) I also own an SRX. If you can put up with the annoyances (which I can), this is a great car.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

This is our 3rd vehicle from them and Bo and the team are great! Will be back!! That make it a easy process everytime thanks!

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

This is a great place to buy a car. Staff is fair and very professional.

Have you ever taken a sentimental journey back to a favorite place only to find that yesteryears landscape may have changed yet the allure and intrinsic beauty of it still shined through filling you with a yearning to make that little spot of the World all yours? Well, that was my reaction when I first saw the CT4. This small Cadillac is very modern looking, yet it inherited the subtle, classic beauty of its distant relatives. The linear lines of its design, (that instantly identifies it as a Cadillac) with a touch of sculpturing make the CT4 appear longer and larger than it is. The handsome modern yet distinctive grill and front end also clearly announces it as unmistakably a Cadillac. Cadillac's designers put some thought in designing the rear of the CT4 giving it an unclutter attractive balanced look unlike many of its competitors' back-ends which shout out "after-thought". (I state my opinion knowing beauty is in the eyes of the beholder). A view of the back of the CT4 boast vertical taillights, another attractive and dateless classic Cadillac signature feature yet modern in their appealing integration around the sides of the rear quarter panels. The Cadillac CT4 presents itself as a nice balance between a small sport and luxury car. I find the modern definition of interior luxury to my liking and its quality and appearance on par, in my opinion, with its competitors which I've sat inside. The CT4 feels like "home". The DIC is easy to read, and the CUE is intuitive and not difficult at all to navigate. Controls are thoughtfully located within reach whether on the steering wheel or on the touch screen. The seats are comfortable and give all the support I need even for a man my size. For a sport car the front seating area of the cabin is surprisingly roomy with plenty of leg room. I do not feel closed-in or cramped in the cabin. As for the rear seating area, it is small and, in my opinion, it is not a car for those with a family nor for those who need to frequently transport others. The trunk is small and not suitable for those who need to haul a lot around. All around visibility when driving is very good and driving safety is augmented by all the safety features that come standard with the CT4. There is very good vision from the large sideview mirrors as well as the rearview mirror. (Speaking of safety features and other desirable options, the Premium Luxury trimline, which I have, offers much more for your money and is well worth considering when looking to buy this Cadillac.). I find I have no difficulty in entering or exiting this car. Some of the many features that tickle my fancy and put a smile on my face are the auto-high/low beam, the rain sensor function, the exterior lighting option which turns on the lights when approaching the car (great safety and convenient option especially at night), the auto locking of the doors (eliminates that nagging question I have when I'm in a rush--"Did I lock the car?"), cornering lamps (so glad Cadillac brought them back). The Bose radio is fantastic. I absolutely love the long linear hood that gives me a sense as to where the front end of the car ends! The CT4 comes with many more options too numerous to list here. The Turbo 4-cylinder engine is powerful and responsive. It took me a couple of days to get use to the fast response and power from it. Driving the CT4 on winding roads is a pleasure and fun. The car moves effortlessly and confidently without swaying. On the straight away it is a pleasure to drive. The ride is comfortable and smooth. I very rarely have the need to drive highways. Most of my driving is local and the car has been consistently averaging around 25 to 26 MPG on premium gas (which is recommended for the CT4). I have not owned this car long enough to attest to the long-term reliability of it but if it is like the other new Cadillacs (and the numerous other GM brand cars) I have owned in the past, it will be trouble-free and very reliable.

salesman mitchell bennett was great to work with and all the staff was amazing . someone is looking to buy a vehicle I would recommend this dealer.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

10/10 laid back experience, in and out in less than 30 mins including test drive. 3rd car bought here, zach does amazing

I’ve owned Cadillacs since 1979. This is by far the best fit for size and comfort. Not a “boat” but big enough for a family trip.

My experience with Bennie Barcroft was excellent. He answered all my questions quickly and put together a quote that was detailed and transparent. He was quick to answer follow-up questions and it was a pleasure to deal with him. I ended up not ordering a vehicle at this time due to high interest rates but will contact him first when I decide to do so.

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.