Used Cadillac cars for sale near Apex, NC

Bryan Phillips was outstanding. The entire process and service was exceptional. David Hickerson was also helpful with the business details. David was also excellent to work with on purchasing. I will not hesitate to buy from this dealership in the future! Thank you, Cat

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Just purchased new ram 1500 from Cody, he did an awesome job on describing the truck. And new Uconnect features. All around great buying experience

Very professional staff -- very courteous -- extremely knowledgeable. I purchase all my vehicles from John Hiester in Lillington, NC.

Everyone that helped us were great! Very nice and clean car dealership. I would highly recommend them to everyone I know and will be purchasing any future vehicles from them.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Amazing, caring and knowledgeable sales team! From working with Allan, salesman to find the perfect vehicle, to Kianoosh, sales manager and Tony, General manager, this was the best car buying experience I have ever had! Straightforward, now hassling, price reasonable and they worked fast. I’ve been at dealerships for 6-8 hours buying this took literally 2 hours including test drive. No pressure to buy additional packages. Great communication from the initial email with Allan online about the car! Helpful tips from the General Manager about financing. I didn’t feel treated differently as woman or taken advantage of. If you are looking for a used vehicle please check them out! I love the fact the GM Tony was hands on often you never see them! Call Allan and get started. I have my dream car!!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Second time buying from D45. Great experience again. First purchase a VW Passat in great shape. This time an Audi A4, again in great condition and fair pricing. Convenient location and very easy to deal with. Wouldn't hesitate to do business there again.

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Went to Crossroads to have my wife test drive a couple of cars but wasn't in a rush to buy one. Luby was our salesman and he was FANTASTIC. He's been at this dealership a long time and he knows his stuff. He's not a high pressure salesman, answered every question we had, and really went the extra mile in customer service. He worked with the finance department to get my deal done, despite some negative equity in the car I was trading in. I couldn't have gotten a better deal anywhere else. And I know I wouldn't have gotten better customer service anywhere else. Took the car in today to have detail work done on it, and they gave me a loaner to drive while they did the work. Once again, customer service was second to none. We're loving the 2017 QX70 and HIGHLY RECOMMEND Crossroads Infiniti. Go see Luby and he'll take care of you.

Very courteous, attentive and direct. Very respectful and treated me like royalty. Their process was fast and efficient. Everyone in office was was very courteous. Great cars. I’m very happy with my car purchase.

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Great Communication and Fantastic Vehicle selection and Thorough Service Department and Sales Consultants, Recommended this Dealership

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Truly an efficient and effective experience at this dealership. This was my first experience with Thompson Buick Cadillac and given how things went, it will not be my last. I made it clear that I came ready to buy and they responded in a manner that let me know they heard me. I guess it explains why so many people were there the day I was there.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Austin Pivetta at Mark Jacobson Toyota is AMAZING!!! He helped us during the whole process of buying a new RAV4 hybrid, even helped us setting up the car’s Bluetooth and showed us how to work with few of the many new tech details the new car has. Thank you Austin.

I brought my 2014 Cadillac XTS in 2021 with only 17,000 miles on it and I now have 77,000 miles on it. The only complaint I have is when I took it to the dealer to get a headlight changed the service manager told me the whole front end of the car had to be taken apart to change that headlight and one of the mechanics overheard him and came over and said that’s not true so the mechanic showed him how by removing three screws you could get access to the LED headlight and it still cost $500 because the bulb itself was somewhere around 400! Now at 77,000 miles if you’re thinking about buying one make sure the struts and the leveling compressor are all in perfect shape. At 77,000 miles I am looking at $3000 to replace the rear struts and. Another 2200 for the front struts and up to 3000 for the air compressor if that is bad so you could be looking at six to $8000 for four struts , and a compressor! I’m selling the car as is.

Jarod the General Manager always goes above and beyond to get the deal done. Alex, my new Salesman, Bill B retired, was great. Alex knows the product. Approaches the buying process on the customers terms. I wouldn't deal anywhere else

I have a ct6 platinum with super cruise. 4 years now bought used . I have driven it 60k miles. Not a single problem. Normally gets 30mpg with the 3.6v6 on highway about 24 in town. The car handles fantastic on any surface. I love it. Highly recommend it.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

The service staff are always great to work with and my truck was completed when promised.

Excellent services by all employees from service to sells. Would highly recommend this dealership to family and friends. I would also continue visiting this dealership.

The CT5 sport looks great and rides great. I don't have any complaints, everything is great so far. The dealer, Dimmitt Cadillac in St Pete has been great as well.

I didn't actually buy anything from them yet, but I did submit a question, and they were very responsive. I will certainly keep them in mind when I'm ready to buy!

I previously leased a 2014 and was heartbroken when I had to return it end of lease in 2017. I picked up a used 2015 in 2020 and it has been as much pleasure to drive as the previous one. Both were 2.0L turbos, 4WD. I am in Canada, and it performs well, especially in winter, with winter tires of course. The ride is stiff but responsive. Comfort is great in the front. Consider this a two-seater unless you are only putting young kids or people you dislike in the cramped, unheated rear seats. Everything about driving this car is a joy. The acceleration, the handling, the sound system, the brakes, I could go on. Everything about the CUE system is of course abysmal. The design, the reliability, the fact that every once in a while it comes up with a nag screen reminding you to keep your eyes on the road, which you have to take your eyes off the road to dismiss. I bought the 2015 with a broken screen, knowing that I could replace it myself for 1/10th of what the dealer was charging, as I had to do this with my SRX - twice! Both side mirrors have failed and are now secured with epoxy. You would think that a company that has been around for 100 years or so would know how to make side mirrors? But I know that they also don't know how to make headlights, because (as already mentioned) I also own an SRX. If you can put up with the annoyances (which I can), this is a great car.

Easy appointment made on line. Always on time. Friendly staff. Knowledgeable service technicians. Never try to oversell. I?ve been a customer for over twelve years and have bought two new vehicles from them without any problems.

Metric has some top of the line cars on their lot.I did my research through CarMax and choose to get the Lexus from Metric, and was approved in just a little time. The car was beautiful, clean , low mileage, and had a really awesome price tag. I would send my friends and family to buy a car from Metric. Their customer services was great and very professional. The ball was in my corner, they made me feel that I was a valuable customer. Thank you Metric Dealership of Raleigh.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.