The best car buying experience I've ever encountered. Worked directly with Brad Schaffer...who was wonderful from start to finish. I was interested in a Lexus RX F-Sport I found online. I negotiated an out-the-door deal over email and prior to stepping into the dealership, since I was from MD. Gave them a deposit over the phone and they held the car for me, as they said they would. I've heard of many dealers selling a car regardless of a deposit being given. Took a bus down to Raleigh (would probably do train/plane if I had to do it again)...Brad picked me up from the terminal, had the car detailed and ready for pick-up out front. He even got me a huge red bow (for my wife) to place on the car and take pics with. Honored my request to have the tint removed and the exact pricing we had agreed on...no sneaky business! All the paperwork was ready for me and took maybe 15 mins to complete. The rest of the time, Brad just let me go explore the car without hovering and test driving. Highly recommended...hope to do business with them again!
Ok, so buying a new car, or in this case, truck is not my favorite thing. Was looking for a truck but not sure what I wanted. Talked to Timothy Johnson and he had me try a few. Luckily, there was a 2009 F-150 Lariat available that looked good. Spent a little more than I was going to (of course) but got a fair deal. When I pointed out some damage (bent bumper and cracked driving lamp, Timothy promised that they would fix it. Wrote it up and he was as good as his word. The fix looks great. The truck looks good and runs fine. I am happy with the deal. Would deal with Cardinal and Timothy again. Take care with higher mileages unless you pay cash. Almost had an issue with my lender because it was just over 150K. Not Cardinal's problem, just mine. The truck runs great and was well-kept.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
Roy was awesome in helping us find my perfect car. Even when a few minor issues came up with the service records, Roy was quick to have everything fixed and squared away so that I could drive off happy and safe. Highly recommend Hanna Imports, and definitely ask for Roy!
The most hassle-free experience I’ve ever had purchasing a car. Ahmed, Ignacio and Monica worked as a team to help me schedule my test drive, pre-purchase inspection and delivery. Price was right, and they even delivered the car to my home. Paperwork took about 10 minutes...couldn’t have been easier. And the car is terrific!
I came in to trade my car in for another model and the staff were extremely helpful and easy to work with. The environment is NOT the crazed rush of a big dealership.
I recommend Hollingsworth to anybody that is in the market for a car.
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
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