Used Cadillac cars for sale near Brookside Village, TX

My experience with service. Joe McKinney took time with me over the phone, and then service was completed exactly how it said it would be. He sent a driver with a loaner car to pick up my car. Repairs were done and a day later they delivered my car and pick up loaner. This was after Westpoint Sugarland would not even return my calls. Next time I buy a car I'll go to Bayway!

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Fast, friendly and honest! They really worked hard to make me feel welcomed. I love my new car

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

What a great experience. My wife purchased a Blazer back in January, so we came back to get me a truck. The staff is so friendly and works very hard to get the deal done. Our salesperson Marshall, I would not know where to begin on the job he did. He went the extra mile and above and beyond to get the truck. Keeping a long story short, he went as far as to track down a death certificate that was needed for the title. If you need a car this is the place to go. Loving my new Colorado Z71 !!!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

They made buying a car super easy. Everyone was super professional and welcoming. From the salesman to the finance manager to the manager, everything was so easy and stress free

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

This has been the second best experience on buying a new car from Alex Wier. He took his time and was so very patient with us. I will continue to buy my next Toyota vehicle from Joe Myers Toyota. Usually it feels creepy walking into a dealership, but this place was very comfortable.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Great experience overall, Joshua was very helpful with what our needs were an really worked to get us what we needed.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Got off to a rocky start, but the sales team and sales manager were accommodating and treated me with respect. The finance manager didn't oversell and got me the products that I needed. Would recommend again.

My scheduled service to replace tire and 5,000 mile service was in and out in great time for what had to be done. Service advisors had great customer service and made sure you were happy with everything done. I have loved the buying experience from this location as well as the people. My service agent, Harouna Fofana, was top notch! 10/10

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I just got new Equinox EV with good discounts and payment rate applied for... But car cleanup n readiness should be a bit better for delivery.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Steven V. made the buying process seamless and easy. 10/10 would recommend for my next car purchase

Manny and Karen were amazing. The whole process was easy and made us feel confident we were in good hands. Would definitely recommend to everyone

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

I have no complaints. My salesperson, Tony, was easy to work with. My transaction took about 3 hours or so. I the dealership was very clean and comfortable.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Very well nice and excellent customer service. Very nice people, would buy another car from them. Respectfully and kind and cared to my needs. Overall great service.

Ernest does a great job getting my car service done quick. I have been going there for many years. Great job, great service! I love specials and coupons. Who doesn?t?

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.

They are very professional and caring about the needs of the customer. They do a great job of following up on inquiries.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!