Used Cadillac cars for sale near Chicopee, MA

It was a good experience. The lead sales man was a little on the rough side. But all was good.

I brought my car to have the trunk switch replaced, which had failed and the only way that I could open the trunk was using with the car's remote. The switch replacement took less than an hour to perform and I'm glad that that the functionality has been successfully restored.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

i bought a 2011 ford fusion and i love it the car is black on black its super clean and it drives like its brand new

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

Like no other experience ever! Was greeted and made to feel at home by a lovely young woman who got a salesman named Dave to assist me with the purchase. Never once was I concerned with how much they were charging me,,why?because the vibe was genuine, honest ,just a down to earth regular guy .whatever he said he would do ,he did ,no B.S. whatsoever. I went there with my down-payment in hand and left 2.5 hrs later with my new car.thank so much Dave and Dianna ,I will definitely be back in a couple years and will highly recommend anyone else I talk to that they should do the same .oh yeah Dave is also one of 2 owners at Motor Car West.i thought that level of service was a thing of the past.

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

This suv is exactly what I was looking for. It has a great exterior and interior appearance. The ride is smooth and very comfortable. The features of this vehicle are just what I wanted.

Great car. My wife calls it a "Chick Magnet." The only fault the car has is Getting Parts! Once you have the parts, finding someone who knows about the car is a real trip! most mechanics don't want to touch the car. But with all the potential problems, still love the car!

professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.

Got my CT5 about 5 months ago...it is everything I expect from Cadillac. Love the interior and the exterior style reeks of class and performance! The police have flagged me down only to compliment the car! I'm a GM girl and they continue to make me proud. LOVE my CT5! :+)

Rich was amazing in helping find my car! He was patient and took time to make sure all of my questions were answered. He sold me the perfect car! Would recommend to family and friends.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

MJ was the best! He walked me through everything and made buying a great car so easy. Riccardo, the finance manager, explained everything until I was completely comfortable. I can’t stop telling my friends and family how amazing they were to me. I won’t go anywhere else again!

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

Great guys to work with. Just the truck I was looking for in excellent condition. The first hour I had it I stopped to get gas and several people at the gas station commented on how nice the truck was.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Super clean and friendly dealership paper work went smooth and fast got the car I been looking for for the best deal definitely would recommend to friends and family

My wife and I purchased a 2015 Camaro today and we love it. The car is clean and smooth and the price was just right as well. The staff were great they all worked together to get us the deal we were hoping for. The sales tech Tye was the best. I highly recommend him on your visit. Ask for Tye and get the car you want. I’m sold they’re all great people.