Used Cadillac cars for sale near Hilo, HI

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

We had to have our Mercedes Sprinter Motor Home towed to this dealer. From the 1st phone call to the service department they were very courteous and concerned. When we arrived with our vehicle in tow we were assisted immediately by Bryan and Jace, given a loaner car and Jace even went out of his way to call a nearby hotel to make arrangements for us and our 2 dogs for accommodations. Highly recommend this service department.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

Bought a new 2018 Accord 2.0T Sport Manual. Brian was excellent to work with. I wanted a rare model, and he worked with me to find the exact specification and color that I wanted. Another dealer a few hours away had one, and Basney arranged to transport it for me free of charge. Also, they were willing to match the lowest price I was quoted from other dealers without hesitation. Delivery and post-purchase customer service has been top-notch. This is the way car buying should be!

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I have to come back and provide an update. When the Actual General Manager, Sam heard my story he called me and immediately went into action. He apologized for the experience and told me to bring the car back. He offered me 3 options, and said he was here to help and he wanted me to know that he would find out who the last person I had spoke to. He assured me that he would help, and that Napleton prides themselves on doing good buisness. I can tell you, he kept his word. He went above and beyond and got me a full refund on the warranty and made sure the matter was resolved. I'm a woman of limited means, and he has been a blessing to me. Thank you Sam! I honor and appreciate you.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

We've had our 2018 Subaru outback in twice for auto body repair. We were thrilled both times with the efficiency of the process, the speed of the service, and the quality of the repair. They are experts both in auto body repair, and dealing with insurance companies. This is the only place I would take my vehicle for auto body repair.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Interested in looking at a Grand Highlander Hybrid. Denise Rand was the sales rep. After driving vehicles, it was decided that a Grand Highland was more suited to our needs and we purchased one, Both Denise and Heath Kidder were extremely helpful in the process and a true joy to work with. Employees of this staure are a great asset to this dealership.

Bought a used 2011 Toyota 4runner. Fast, easy process and the Salesman, Erik Lesansee was very professional. There was no pressure, just an honest conversation with good communication throughout.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I think I can count on the service department at this dealership to keep my cars well-maintained and safe to drive at a reasonable cost.

This is a young yet driven company striving to sell cars well! They dont just want to sell another car, they want to do it in excellence and make a positive difference in the city. Thank you, val for helping me source the 2022 model Y that I wanted! It came in the color that I wanted, and it only had 120 miles! *** shout out to this incredible team!!

Fast, friendly and honest! They really worked hard to make me feel welcomed. I love my new car

I have the Sport AWD trim in Velocity Red. I’m coming off a 2015 Subaru Legacy Limited, which I loved. There is no comparison between the two cars. Even in sport mode the CT4 has a more comfortable ride. The Legacy’s cabin was a little roomier but the fit and finish on the Cadillac is top notch. Handling is much better too.

Service Rep Brian was knowledgeable and understood the maintenance needed for my vehicle. Valet picked up my vehicle and it was returned within 4 hours. I can always get a service appointment within a week at Courtesy Ford.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Satisfied with arrival check in, waiting time, billing transaction help with points to pay from my GM card, Special Thanks to the mechanic who did the work and the hold Service Department Thanks. H. Williams

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

People were cere informative and nice to me.Please thank you team again. Thank you

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

The overall purchasing with test drive was very good . Of course we purchased a great car . No real surprises. Honest negotiation back and forth . A good experience.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Easy to deal with. Texas was very knowledgeable and caring and listened to my needs. Fast easy process highly recommend! Great place to do business!

Our entire experience was just top notch. A tree fell on our car in the middle pf the night and we had to find a replacement. Not once did we feel pressured or ignored. It was the best handheld walkthrough we could have asked for, which was important because the last time we bought a car from a different dealership or deposit was stolen. We felt safe, informed, and left with an amazing car. Thank you Hudson GM and thank you Justin for the best car buying experience we could have asked for!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.