Used Cadillac cars for sale near Ionia, MI

Was very pleased with the customer service. Joe Hanks was amazing and very thoughtful about getting me into the vehicle I wanted. The financial officer was very nice and explained everything to me, also got me the best interest rate that was available.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

The 24 test drive experience was good. The person who helped us (Spencer I think) was very helpful. Non pushy sales made it easy to talk to everyone I met with Ultimately, the car smelled like cigarette smoke deeply and wasn’t for us. I do wish that would have been mentioned to us before driving

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Everything was done to my satisfaction. No problems. There is one thing that is an irritant to me but was told that it was a safety feature, and nothing could be done with it.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

James was great at getting me into the truck I wanted. Told me about vehicle and let me take it out for test drive. Friendly but not pushy. Was able to work out a trade for my old car. Would highly recommend!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Always fast and efficient//Corrine always follow-ups and gets me in and out assp!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

They just know how to treat and value their customers. Every single person I've interacted with has treated me as if I were their most important customer. This is my first Caddy, but it won't be my last!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Pete takes the time and care to sell you the right vehicle at a fair price!!! Always a pleasure to do business with!!! Great Deals!!!

Most reliable vehicle I ever owned. Comfortable, reliable and a commanding view of the road. I had it serviced by local Caddy dealer for seven years, every 5K miles, oil/tire rotation/full service wash for under $100. Original tires lasted 68K miles. Just “sold” it to my son. Waiting for the new 2021 model.

I had to make an unexpected purchase of a new vehicle. Let me just say I was nervous and stressed, but "Ed. F" was very patient with me and worked hard jumping through hoops to make this purchase and transaction happen smoothly for me. Thank you so much ED! I will be back for any future vehicle I need! To all others looking for a vehicle, hookup with ED!

I have a ct6 platinum with super cruise. 4 years now bought used . I have driven it 60k miles. Not a single problem. Normally gets 30mpg with the 3.6v6 on highway about 24 in town. The car handles fantastic on any surface. I love it. Highly recommend it.

Dan Pahl did a great job showing the truck and options. Very detailed about plate transfer, insurance, oil changes, bed liner, topper, 4 wheel drive

I have had this car for 3 years so far. I love it! The car itself is very lively and can speed up very quickly. It is a comfortable car to sit in and while it is small that is why I bought it. The leather seats are comfy, and the seat warmers work well. It is great on gas mileage, and I find it does not take above 50$ to fill up. I commute to work daily, and this car is reliable and fun. I have had issues with this car such as the transmission wire harness needing to be replaced and the rear axle dif leaking and needing to be replaced. I also had an engine crank shaft house crack and that caused my car to stall. Other than these few minor issues it has been great. The car has a decent entertainment system but sometimes the CUE system lags a little bit. The electronic readings on my fuel MPG and my fuel tank estimate are wrong usually but they are about correct to the true reading. I would buy this car again.

As usual, Ron Clark and his service crew provide the BEST service. It's always a pleasure to catch up with Ron who is always like talking to a good friend. The service performed is always spot on and done in a timely manner.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Excellent salesman, Joe Hanks, smooth process in the car experience highly recommend! Up front no pressure, went above and beyond. Love our new car, Definitely make Sundance your first stop for a new car!

I think this car this amazing! Everything cadi has always lived up to be! I can't wait to drive it! I owned a cts a few years ago and wasn't disappointed back then either. I haven't drove this one yet but I am so jacked! I'm the pickyest of picking out phones and cars. I will look forever before I finally pick one to take home. I am thrilled about driving this car and I know I won't regret it.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Service advisors definitely wanted to see the service done right and in a timely manner.

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.

love the relaxed new facility and excellent follow up received from the service adviser

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

This was a long distance transaction, so all I had to go by was photographs and information on a 25 year old vehicle. They made the transaction very smooth with great communication and timing. And it turned out that the vehicle exceeded my expectations in every way. The car in person is even nicer than their pictures.

James Hays was very nice and helpful. He was not pushy and answered any questions we had. It was a pleasure working with him. Thank you, Ken

Got my CT5 about 5 months ago...it is everything I expect from Cadillac. Love the interior and the exterior style reeks of class and performance! The police have flagged me down only to compliment the car! I'm a GM girl and they continue to make me proud. LOVE my CT5! :+)

Outstanding experience on a deal with GR Auto. Salesmen Steve was outstanding and was genuinely happy with the trade in value they gave me. I would recommend anyone looking for a classic or exotic car to check them out.

The Service Associates are the best! It's their "service after the sale" that is the best in the industry. And it's those service associates is why I'm now driving the 19th Cadilac I've purchased from Harvey Cadillac!

My family and I had a great experience with GR Auto Gallery. Visiting their facility in Plainfield, IN was a true treat. The quality and uniqueness of their inventory was super impressive. The vehicle we purchased has been a great and fun ride--it turns heads and received compliments left and right. Working with the staff was a breeze. Delivery of the unit and respective paperwork--seamless. I definitely recommend GR Auto Gallery and would be happy to do business with the GR Team again!

Answered all my questions in a timely manner, no pressure to buy just real answers. Would definetley reconmend great custpmer service.