Found the car on Cars.com. E-mailed Harvey Cadillac and got Becky Gifried on the phone. She not only sold me the car but also set up transportation for delivery. I live in Boise they are in Grand Rapids. Easy Peasy!
I only spoke to mark in Lexus internet sales and the conversation was totally professional. Without visiting dealership in person I can only imagine what a great experience in person it would be. .... Al Kotso , Chesterton Indiana.
Jason was awesome. He was available and answered all my emails. Purchasing a vehicle like this over the internet is stressful because your not sure if the vehicle is as advertised. Let me say it was. Jason did a fantastic job. The truck was also delivered with a full tank of gas.
I had a great experience. I met the sales person at the auto show in town and got good information about the cars I was considering. In short, I wound up buying the car I saw on the show room floor. The sales experience was good, the negotiating was fine, and they gave me a quick price on my trade-in vehicle ,if I wanted to go that route. I didn't, but it made no difference in the negotiations. I've had a previous Lexus serviced by them for years and have had a good experience in that aspect as well.
Very energetic and helpful. Very good at follow up. I probably got 10 calls a week checking to see if there was anything else they could do for me. They even called to see if some had called. I ended up not buying the car I looked at. It had more miles on it than I wanted.
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