Used Cadillac cars for sale near Novi, MI

I've owned my Escalade for one year and I love it I've always wanted one and now I am so happy 💕 Thank you ❤️

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Salesperson Lance had 35 yrs experience as a car salesman and was awesome. I highly recommend getting your next car at this dealership and ask for Lance. My wife and I purchased an RS Blazer with no hassle and very quick. Total transaction was less than 2.5hrs. Will go back if they have another vehicle that I’m interested in.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

David was amazing. I will buy cars from him in the future. This is my second car from him. I will definitely buy a third.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Very helpful and friendly. Todd guided me through the selling process and bought my usedGrand Prix for a fair price. Also arranged a ride home for me.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

My XT5 was due for return and I received a call From Henry Flakes Jr. I told him what I was looking for in a new vehicle and he found a XT6 with all the options I wanted, I went over the following day and we made the deal happen. Henry was very courteous and friendly and he introduced me to every new feature that my 2022 XT5 didn't have. Henry Then help me with all the set-up. I would Definitely Recommend Henry Flakes for a great SALESMAN along with the whole team

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

It was a good experience, from when I first drove into the dealership. Having a warm greeting, by the staff, and the serviceman. Overall I would bring my car, and recommend family and friends to visit your dealership.

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

I would like to thank Andy my salesman and the finance manager for going out there way of assisting me with the purchase of 2018 XT5. They got me in a vehicle with no problem in a couple of hours with no money down with the car payment I had in mind and a low interest rate

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Dane, Steve and Duane were great! I came all the way from Florida to grab a truck from this winning team. Very smooth and quick process.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

I would like to thank and give my respect towards the ownership of this business, My loyalty is with you and future generations of business will always be advised that you pay attention to your customers relationship and respect.Thanks !

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Gary was very professional and speedy. He was very helpful and was very understanding! Pleasant human!

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I live out of state and am not able to hv much time to talk but please go see Brad. He has done everything to help this work.

I have owned this Escalade for a year. Very impressive. Car does what it was designed to do. Luxurious, powerful, comfortable. Most impressive. Gas mileage? No. But, that is not why I bought it. I am very pleased with the car. I grew up with Cadillacs (my Dad currently has three), drove Chevys for years, and now own my first Cadillac. There is a difference! The details, attention to quality, fit and finish, and that beautiful Cadillac crest make owning it special. So nice.

Suburban Volvo surpassed my every expectations! They had a vehicle I was interested in, I reached out and John Smith made it happen! Called that morning, was viewing the car that afternoon...he followed up with a no-pressure call and I owned the car the next day! BTW I never visited the lot, I stay 200 miles away...Call John Smith he can/will make it happen just as easily for you! Kudos John!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.