Used Cadillac for Sale in Walled Lake, MI

As of this writing, I have been bringing my 2010 Ford Fusion for service to Suburban Ford of Waterford (Michigan) for 8 years. Just by pure luck, the service advisor that was available to me at my initial visit to Suburban Ford of Waterford's Service was David Deckard. Because of the excellent service that David Deckard provided to me during my initial visit, for my second visit to the service department of Suburban Ford of Waterford, I again asked for David Deckard and, just as with my initial visit, David Deckard provided me with top-notch customer service. Ever since those first two very positive customer service experiences with David Deckard, every time I need service on my vehicle, I deal exclusively with David Deckard. He is extremely knowledgeable, professional, friendly, personable, and goes out of his way to be sure that I am completely satisfied with the service that he has provided. I am so pleased with the positive experience that I received from David Deckard through the years that I recommended him to everyone I know who owns or leases a Ford Motor Company vehicle. I can't say enough about how well satisfied I am with the excellent customer service that David Deckard provides. Go David Deckard!

Great buy!! I was looking to buy the 2017 CTS-V locally, but the price per quality was just not there. I found one on CARS.com that had all the features plus more. The price was the same so the bang for the buck was better with Thompson. Thanks Vince Hamilton

Came to Golling after being frustrated with Jeep recalls because of service at another dealership. I was ready to turn this thing in. Sick. Of. It. Luckily, Chuck took care of me. He even made me laugh about the whole thing. Now I’m back to looking forward to a top down summer in my Jeep again!

I’m enjoying my Cadillac CTS to the fullest. It is comfortable and relaxing to drive the most comfortable vehicle I’ve ever had awesome driving experience

Quick oil change and able to discuss bringing other family car in for a recall (it was taken car if the next day - also in a timely manner)

New to me now but I like the look and the feel. It has a great pick up , smooth on the turns fast on the straight way. Just what I needed!!!

I recently bought my Lincoln MKZ Hybrid from Tim Shea and he was by far the most friendly and easy to work with salesman I have ever worked with in my life! He made the buying process seamless and smooth and hassle free! I got the vehicle at a very good price and I am a proud Star Lincoln customer for life! Will highly recommend Tim and Star Lincoln!

This beautiful car is excellent. The back seat leg room is a bit cramped and the NAV system on this particular model {the LUXURY} relies on On Star ,dont like that . Car is incredibly fast,great in snow and ice {AWD version} and reliable and frugal with gas {3.6L}

Neal Wozniak, my sales consultant provided excellent service whilst i grappled with buying domestic for the first time in over 20 years. Mustafa, the finance man was extremely helpful in going through my options and getting me a great finance rate. The dealership was first rate and rivaled any luxury brand foreign or domestic. thank you for making my car choice so easy and seamless.

This car has truly been a wonderful machine. You can't beat riding with the top down and the wind blowing through your hair.

I was previously a bike commuter in Detroit, which was great, but after taking a new job in Royal Oak, I needed a car. I decided to go with a GM brand because I could get the GM Family discount, and I am so glad I did! I'm incredibly happy with the new Cadillac XT4 I leased yesterday from Michelle, and with the patience and promptness she demonstrated. She's incredibly knowledgable about the vehicles she sells and the Cadillac brand as a whole, and super friendly, too! After my initial visit, we had a lengthy text exchange while I was looking at different colors and options packages, and she always responded quickly and with accurate information. I knew what features I wanted and had no use for, and she respected that by not trying to upsell me into an unnecessarily expensive model. I never felt like I was getting a bad deal or that I was going to be hit with hidden fees upon signing--or worse, hidden costs that pop up after I have the car for a while. As a young (barely 25), first-time leaser, this was a significant financial decision for me--especially given that it's a high-end car. Michelle managed to put me at ease and feel confident in my decision, and she always contextualized important information. I never felt pressured to sign, nor did I feel like she was trying to get me out the door when I was indecisive. When I finally picked out the car (which I LOVE), Michelle was clear about when it would be ready and what to expect upon signing. Signing the lease was indeed smooth as Jeremy patiently walked me through everything. Overall, this was a painless and rather fun experience! Thanks for getting me into a great car--wishing you and your team much success! - Ben

just purchased car, private party with 30K miles on it. really immaculate 3.0 6 cylinder. plenty of pick up !.really wonderful comfort and just took it on 3 hr trip. fully loaded..second Cadillac for me and love the car and the comfort. does not disappoint !

My first car purchasing experience was with Heather, in 2015 Heather was a very nice salesperson and she is so kind to talk with. The car she help me get into was my first leasing and I really did like it, so much that I came back to Heather a few days ago and she help me with another 2018, lease again. It is a pleaaure working with Heather. Heather keep up the good work!

The Cadillac ATS at end of model year lease offers is truly hard to turn down. Drive a Cadillac for the same cost per month as a Honda. No brainer.

Great experience working with Michelle Sladovich to obtain my 2016 CTS lease. I requested a quote on a VIN in Les Stanford stock through Cadillac.com after building the car I wanted. I received a call and text from Michelle within minutes. I texted her back requesting 36- and 39-month lease $ on a particular VIN. She sent them the next day, I went to the dealership to look at the car and made my decision. Picked up the car 4 days later. No surprises like I've encountered with other dealers like not being told the car I've found online is a demo with 1-2000 miles on it until I arrive to test drive it! Or the old "that one is not available" routine where they spin off into vehicles without the same content and waste my time because they want to clear old inventory or sell less popular models/content. She listened to her customer and closed the deal! I'll contact her again in 39 months! Thanks again, Michelle!!

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

The entire staff at Brokers and Sellers are amazing. Our deal started as only a conversation with Ron, but his professionalism allowed us to relax and to take our time to make our own decision. We worked with Zain and Ali to have a few minor issues resolved and they also went above and beyond what I've come to expect from car salesmen. We purchased a 2015 Escape and couldn't be any happier. We will definitely look here first when it's time to purchase our next vehicle. I must also commend the gentleman that does the detailing. He made our Escape sparkle!!!

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

Just bought Ford edge 2011. Great condition and it comes with 6 month warranty! Loved that the staff wasn't pushy or aggressive trying to make a sale!

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

Everyone in the service department was prompt, courteous, knowledgeable, friendly, and they handled my ELR with great care. Thanks for a great experience.

Walked into Prestige Cadillac looking for a new vehicle and did not know what to expect. Their New Car sales team surprised me by giving me the best deal in town. It was a pleasure dealing with all their staff to accomplish getting us into a new vehicle. When we took delivery they even simplified the delivery by bringing it to our home. Sales and Services deserves a pat on the back.

Just went in for warranty work and the staff was very friendly and the facility was well designed and clean. After servicing my vehicle, the staff washed and dried the vehicle. Other dealerships that serviced my vehicles have washed them and returned them to me wet.

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

This car is not only attractive & comfortable it also has all the latest safety features to assist in being accident free as a responsible driver. I would highly recommend this car to friends & family.

Serra, you rock! My salesman and others were so polite and helpful. Jeff Prall knocked himself out to get me the best lease and make sure I was comfortable and happy. I have leased and purchased a lot of vehicles in my life, and I have never been treated so well as I have at Serra. This was my second lease from Serra, and I will definitely return for a third.

Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY. A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!! Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?

consistent great service...... beautiful clean facility! I will never go anywhere else! I consider the service department like my family at this point!

Ken Failla & the Genisis Cadillac group are simply “The Best in the Business” From The Service Department to Sales to Customer Service, & all company in between- Genisis Cadillac provides a personalized, unique car buying experience. Their are the benchmark for superior customer service! I have & will continue, to refer all my clients, family & friends to their dealership.

This car is better than the lexus or bmw that I previously owned. Cadillac CT6 Premium Luxury 3.0TT AWD.If you get the chance to drive or buy one,you will not be disappointed.