Used Cadillac cars for sale near Orange, CA

I went to see my service man Rob Draper today, it was a fantastic experience! Rob Draper never let me down, he is such a wonderful person to take care of your service needs!! Thank you Rob Draper!!!!

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Dealership was amazing. Joseph was amazing and very helpful. Would recommend it anyone. Joseph was very knowledgeable and answered every question and he know what was talking about and very helpful. Glad he helped me out

Profesional. People. Great. Customer. Service. Good. Prices. Quick response. I'm very. Satisfied thanks. A. Lots

First time customer, well taken care of. I will be back. Went to another dealership for service and was told my car would sit for 10 days before being looked at. J Star had my vehicle back to me in 3 days.

Brought my car in for it's regular oil change, had a 7 am appt, actually arrived at 720, not a problem. Love the new larger facility just barely across the street from the old one. Pulled up, someone greeted me, told him why I came, he sent Maury a service rep out to me, he walked me inside as they pulled my car into the service area. I had a coupon that came in the mail, used it, got my discount, got the tires rotated etc. New waiting area, coffee, tea, bagels, fruit, donuts etc. WIFI, comfy seats, TV etc. I needed an estimate for a part of my fender, Maury came out and gave me a quote. Just about an hour later, on my way with a cleaner car, the free included external carwash. Not one problem. Love my 2016 Nissan Rogue with standard automatic transmission. I do a lot of long distance driving and not unusual to get 40 MPG for me.

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

As I walked- I felt the ambiance that I was looking for. It’s a small dealership & I felt comfortable. No pressure. So we purchase with Crestview Cadillac.

Excellent service here. Totally professional and very kind. I have nothing but positive things to say about them. Thank you very much David and P!

Purchased my Dodge here. Melad, made the process easy with no pressure not like other car dealers. Friendly ,very helpful and overall made me feel comfortable with my purchase.. I definitely recommend you purchase your next car from this lplace.

Mina was great to work with for the recent purchase of our 2015 Ford F-250. He was easy to talk to and was quick to answer all of our questions. He provided us with lots of options for extended warranties and gap insurance for our purchase. The pictures of the vehicle I looked at prior to our visit were proven true when we saw the vehicle in person. I was a bit nervous making a large vehicle purchase from an independent dealer but felt very comfortable with our purchase after talking with Mina. I would highly recommend his dealership for our next high quality used vehicle.

Adam Miller in the service department is the best! He is always very friendly, and makes sure my vehicle and I am well taken care of. It seems that nothing has changed at the dealership since it was sold. I am very happy about this. Thanks again for the great customer service!