Used Cadillac cars for sale near Randallstown, MD

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

This is our second Mini that we’ve leased from here. Danny has been a stellar salesman and while my Cooper S did take some time to get delivered across the Atlantic, once it left the port, I had the vehicle a few hours later. Danny provided us with nothing but the best experience from start to finish - and he has won two customers for life!

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Professional, courteous, upfront, no hidden agendas, no hard selling or secrecy feeling. Purchased a beautiful Audi for my daughter for college graduation and other milestones. Oz was awesome to work with and I highly recommend this dealership.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Very professional and informative easy to communicate and comprehend would recommend to a friend thank you again so very very much love the car and color

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

The car buying experience was great from start to finish. Ariel,Sandra and their manager, Josh were very professional and patient throughout the process. They rock!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Been friends with autumn since high school she’s always had a heart of gold and always have everybody’s best interest of heart. I came in told her what I need and she did just that. If you’re looking for a sales person that actually cares about you make sure you come in to see her!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

I recently purchased a 2013 Honda Ridgeline from Ryan at A G Auto in Glenn Bernie, MD and had a Great experience!! Thank You Ryan nice truck and fair price and they were willing to work with me on a few small things I found! Thank You for a Good Deal!!!

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

The CT5 sport looks great and rides great. I don't have any complaints, everything is great so far. The dealer, Dimmitt Cadillac in St Pete has been great as well.

Brian was extremely courteous. Made a promise to get work done as soon as possible and kept the promise.

Have you ever taken a sentimental journey back to a favorite place only to find that yesteryears landscape may have changed yet the allure and intrinsic beauty of it still shined through filling you with a yearning to make that little spot of the World all yours? Well, that was my reaction when I first saw the CT4. This small Cadillac is very modern looking, yet it inherited the subtle, classic beauty of its distant relatives. The linear lines of its design, (that instantly identifies it as a Cadillac) with a touch of sculpturing make the CT4 appear longer and larger than it is. The handsome modern yet distinctive grill and front end also clearly announces it as unmistakably a Cadillac. Cadillac's designers put some thought in designing the rear of the CT4 giving it an unclutter attractive balanced look unlike many of its competitors' back-ends which shout out "after-thought". (I state my opinion knowing beauty is in the eyes of the beholder). A view of the back of the CT4 boast vertical taillights, another attractive and dateless classic Cadillac signature feature yet modern in their appealing integration around the sides of the rear quarter panels. The Cadillac CT4 presents itself as a nice balance between a small sport and luxury car. I find the modern definition of interior luxury to my liking and its quality and appearance on par, in my opinion, with its competitors which I've sat inside. The CT4 feels like "home". The DIC is easy to read, and the CUE is intuitive and not difficult at all to navigate. Controls are thoughtfully located within reach whether on the steering wheel or on the touch screen. The seats are comfortable and give all the support I need even for a man my size. For a sport car the front seating area of the cabin is surprisingly roomy with plenty of leg room. I do not feel closed-in or cramped in the cabin. As for the rear seating area, it is small and, in my opinion, it is not a car for those with a family nor for those who need to frequently transport others. The trunk is small and not suitable for those who need to haul a lot around. All around visibility when driving is very good and driving safety is augmented by all the safety features that come standard with the CT4. There is very good vision from the large sideview mirrors as well as the rearview mirror. (Speaking of safety features and other desirable options, the Premium Luxury trimline, which I have, offers much more for your money and is well worth considering when looking to buy this Cadillac.). I find I have no difficulty in entering or exiting this car. Some of the many features that tickle my fancy and put a smile on my face are the auto-high/low beam, the rain sensor function, the exterior lighting option which turns on the lights when approaching the car (great safety and convenient option especially at night), the auto locking of the doors (eliminates that nagging question I have when I'm in a rush--"Did I lock the car?"), cornering lamps (so glad Cadillac brought them back). The Bose radio is fantastic. I absolutely love the long linear hood that gives me a sense as to where the front end of the car ends! The CT4 comes with many more options too numerous to list here. The Turbo 4-cylinder engine is powerful and responsive. It took me a couple of days to get use to the fast response and power from it. Driving the CT4 on winding roads is a pleasure and fun. The car moves effortlessly and confidently without swaying. On the straight away it is a pleasure to drive. The ride is comfortable and smooth. I very rarely have the need to drive highways. Most of my driving is local and the car has been consistently averaging around 25 to 26 MPG on premium gas (which is recommended for the CT4). I have not owned this car long enough to attest to the long-term reliability of it but if it is like the other new Cadillacs (and the numerous other GM brand cars) I have owned in the past, it will be trouble-free and very reliable.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Interacting with Josh is always a top notch experience!!! Josh is extremely conscientious, and his only goal is to provide the best customer service available. He always does. He goes out of his way and is willing to do what it takes to benefit the customer.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Great staff! Very informative, respectful, kind and courteous. I would definitely recommend this dealership! Loved it!

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

Mr. Braxton was so amazing, He literally helped and made sure everything was great Made sure I got the best car for the best deal and kept me sane lol

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Mike Zeller was an absolute pleasure to work with for the purchase of my new F150. Knowledgeable, quick and pain free!

Really enjoy the CT4 purchased for the wife. Was looking for an entry level luxury car after driving mid size trucks for the past 20 years. Not to many bells and whistles to figure out the technology components are just basic and all I need for functionality. Could not be happier!

I have bought 4 cars from Rockville BMW made it a very good experience each time.

The CT 5 Sport is a hot ride. It’s loaded with all the bells and whistles, from Supercruise assist to the hottest styling of the dash, it’s truly phenomenal! The change between touring and sport is seemless, there are so much to say about this car and not enough room!

This was the best car buying experience I have ever had! Danni worked with me over the phone and was so helpful and then I was in the store with Donny and he was amazing and so helpful! I would send anybody I know to buy a car from them! Felt personal and not like they were trying to force me into a car I did not want.

Sam and Faisal were very professional and worked with me to make a deal and get a nice new vehicle

A little smaller than I would have liked, however, considering its competition my choice over any BMW, Toyo/Lexus or Niss/Infiniti. Got a great deal on a leaseback and over 3 years less than 2K deprecition. ALSO, it's got three pedals!!! Woudn't drive anything else. People talk about reliabilty ... haven't had a glich.

White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.