Used Cadillac for Sale in Sykesville, MD

My Representative - Mr. Woody was on the money $$$$. Exceptionally knowledgeable about the product(s) being purchased. He was direct and on on point about the realistic structure of the contractual institution as well as being concerned about my DREAM car. I am well please with my CHEVY TRAX 2017. My experience at the Heritage through the representation of Mr. Woody's customer service, beginning at the parking lot, to the front door, to the office, to the hand held walk through and out the door...was well worth my purchase. Every question was answered and telephone call returned. I did not leave the dealership in wonder or with questions. LOVELY LOVELY LOVELY!!!!!

Good first time experience here. Professional service. One month on car is running perfect, will certainly be getting my next car there again.thanks all everybody.

This is a dealership you can trust--I bought my car over the phone! After failing to find the car I wanted at a reasonable price near my home in Central PA, I called my long-time dealership in Owings Mills. With phone calls and texts, Steve Oxendine found just the car I wanted and added a few accessories I needed. Mike sorted out the car chargers; Ebenezer got the loan paper work in order. Shaun brought the loan and sales papers when he DROVE 3.5 HOURSINTO THE MOUNTAINS OF PA TO DELIVER MY CAR while Lorenzo followed along in another car for their return trip. Shaun followed up to be sure my ONSTAR and MyChevy app were installed and that I was happy with my car. I am very happy with my all-electric Chevy Bolt! Just as important, however, is the car-buyiing experience. Heritage Saturn always went above and beyond for the 24 years I dealt with them. I am pleased to say that Heritage Chevrolet has matched them! (And THAT is saying something.) Steve and Shaun did the heavy lifting on this sale, and I appreciate their commitment to giving me an excellent experience...and exactly the car I wanted. Thanks, again, team Heritage.

I loved my Cadillac CT6. I especially loved the Super Cruise feature when I was driving long distances. My wife and I drive a lot and often head down to Florida for family. This car was safe, reliable, comfortable, stylish, fast and convenient. It was a truly great car.

Great sales experience with Sharon Graves. No games, no gimmicks. She had a thorough knowledge of the vehicles on the lot and went the extra mile, or should I say 300 miles, to get us the vehicle we wanted. And, even though the dealership was crowded and she was with a customer when we arrived to pick up the suv, she sat in the vehicle and walked us through it and set up OnStar. Such a genuine person. Thanks, Sharon! Highly recommend.

My daily driver is a 2011 CTS Sport Wagon - best car I ever owned. Like it so much I bought a 2010 CRS for my daughter. Mine has 195k miles and is still better than most new cars.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

Mr. Steinfein provided excellent knowledge and was extremely courteous. He kept me and my husband informed about the progress of our car throughout our entire wait. We have previously owned both a Mercedes and a BMW but decided to purchase a KIA based on some of our friends who bragged on KIA's high quality customer service. We now have bragging rights, they have the most honest and caring customer service and very knowledgeable staff.

Drives very good. Stylish and looks like new. My wife loves the way the car handles and the features. It is the right size for her needs.

To Dan Walsh, very glad to have dan as my service advisor! Absolutely the best!! Always professional, kind and very informative. Can't have it any better! Had a 2007 Tacoma was very nice on the maintenance of that truck. And has been nothing but a true professional on the help of my 2015 tundra pro!! Thanks dan Ken finksburg

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

Salesman Scott Baumgardner was extremely knowledgeable about the in's and outs of the cars on his lot. He listened to my needs and wants in a car. I will definitely look fo him again for my auto purchases.

I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.

Simply just the best full size SUV imo. Excellent power. Great styling and ride for a "truck". Love everything about it. Elegant, great power and handling.

It has plenty of leg room and is very attractive and presentable. I got good use out of the car five years. It has ample trunk space and room for skis.

I'm still in the process of purchasing a new vehicle. As you would hope a dealership would be but many aren't, they are very patient and want me to leave with a vehicle that I want at a price I am comfortable with. They have been helping me find what i want and are always great at getting back to me after I email or call them. Thanks!

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

So full of life and such and amazing experience, I would definitely recommend her to anyone looking to buy a vehicle . She made sure I rode off with exactly what I wanted 🙌🏾

Excellent car. In like new condition. No damage. Tires in great condition. Could not ask for a better car. Asking price is negotiable. OK OK OK OK

Lou Rodophele is a rock star! This review would have been much lower if Lou had not stepped in and made sure ALL my questions were answered and everything promised was delivered. Thank you Lou and Land Rover & Jaguar of Bethesda!

The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!

employees are very professional. they dose great service and very fast processing. i rely enjoy shopping from them.

It is a great car, one that I really feel good driving, It is comfortable, stylish and I know that it fits me. I've been a Cadillac owner before but this DTS is by far the best.

No one wants to pay for car repairs; however, you must take care of your car for your car to take care of you. Fitzgerald of Wheaton runs an honest and professional car service business. They explain what needs to be fixed immediately and what can wait. Some repair shops out there tell you that everything needs to get repaired right away. They are professional and I would highly recommend this service shop to everyone.

Bought it as a CPO two years ago. Some minor glitches with the electrics, but overall a great car. Love the 420 horsepower, Brembo brakes and different driving modes. It’s a sports car with a back seat.

Bang for the buck. The technology this car offers at this price point is incredible. It’s one of the best handling sedans in the world and it’s aftermarket potential is insane.

my experience at your dealership was EXCELLENT...because Cesar Cuyun service advisor told me what was going to happen, took care of all the details regarding the service visit and promptly notified when the work was completed. THANKS

I sold my 2000 Cadillac DHS which i purchased new, after putting almost 300,000 miles on it. (still looks and runs GREAT) I was going to wait until 2020, however with the decision to stop selling and producing the CT6 in North America and move operations to China, I decided that now might be the time! What an excellent well handling, comfortable sedan!!! I LOVE SUPERCRUISE, Night Vision, Adaptive Cruise, etc.etc.etc. Great gas mileage and less costly then a lot of Trucks. By the way, I was getting 24-26 avg mpg on the DHS before I sold it.

Ceasar is wonderful and the service crew are on the ball! Work is done in a timely manner. I am very pleased with the service!

Great buy!! I was looking to buy the 2017 CTS-V locally, but the price per quality was just not there. I found one on CARS.com that had all the features plus more. The price was the same so the bang for the buck was better with Thompson. Thanks Vince Hamilton

My wife and I stopped in here just to browse their used inventory right after leaving CarMax. I wanted to trade in my SUV with 178,000 miles. CarMax offered $3500 for my vehicle and Koons gave me $4,000. After checking out a few new cars with Seth, I told him I wanted to be in a very specific price range. WIthout being pressured in any way, we sat down with Seth and searched through the inventory that I felt comfortable in. We browsed through the cars and ended up identifying 3 vehicles we were interested in. The first was a LOADED Ford Flex. I stopped looking after I saw how well kept the Flex was and how cheap it was. It was on a 'Manager's Special" and discounted $3,000. Seth was super cool and was very straight-up with us. Once we decided on a vehicle, the rest of the paperwork went by pretty fast. I'm now driving a much better vehicle with way less miles, and I'm almost paying the same amount as I was before. Seth was awesome! Stop in and see him if you are thinking about getting a new car!

This car is better than the lexus or bmw that I previously owned. Cadillac CT6 Premium Luxury 3.0TT AWD.If you get the chance to drive or buy one,you will not be disappointed.

I'm the proverbial broken record when it comes to surveys involving Capitol Cadillac and its service providers. As is always the case, the service received most recently was comprehensive, professional and exceptionally pleasant. On this occasion -- involving standard oil change, etc. -- I happened to mention a small "ding" on the side of my vehicle, questioning how long it would take to fix it on a prospective appointment. When I picked up my vehicle, my service rep -- David Harding -- had taken it upon himself to buff out what I had thought was a dimple in the panel itself. Although an exceptional example, this focused attention to detail is what I have experienced consistently since 2010 at Capitol Cadillac. I would not consider a vehicle from another dealership.

Over all you should have new tires on your new car after spending all that money. After getting my car check out I was told that my tires will not pass my next inspection and my rear brakes were half way worn. Who needs to worry about that now after a week of purchasing.

Marty is always helpful! I appreciate his excellent customer service.

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.