Used Cadillac for Sale in Shreveport, LA

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation

I purchased my vehicle ( 2017 GMC Terrain) from Rodney Jefferson at Mike Morgan in Shreveport. He's a great, direct, easy going car salesman & I recommend him for your auto needs.

The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!

Just felt that I deserved a nice vehicle since going through skull base surgery. Love the luxury and style,drives so smooth and having fun learning about him❤️

Coulda been me being impatient, I got an automated response on Day 1 by email, I responded to that immediately (didn't hear back, but the email did say there could be a delay, so that was nice). I sent another email on Day 2 (i prefer email, as I'm usually at work when looking for car deals). Got a voicemail message on Day 3, but by that point I found another car.

Owned for 6.5 years and very very happy with it. Changed my view and understanding of owning a Caddy... at least until I tried to buy one from Central Cadillac. But that's another story- stay away from Central Cad. Only repairs I had was motor mounts (under warranty) and the battery cable at 95k miles. Sitting at 105k and still going strong.

LOVE LOVE LOVE this car! Beautiful exterior and luxurious inside. Performance is more than enough to get you onto highway and zip through traffic. The only complaint that i see for some people would be the access into rear seat. BUT who buys a sport coupe to haul the family around.

My Yukon develop a loud rattle. I dropped it off at service one afternoon and was picking it up the next afternoon fix no more rattling excellent service.

Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.

Excellent experience Mr Hodges and each person with whom I enteracted are personnable and professional.

Went in for an oil change and to patch two tires. Great staff and services.

This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.

Bought a used vehicle there and was treated like family. Best buying experience I've ever encountered and have purchased many. Definitely worth the trip from 2hours away. Will be back.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

Michael Brown was amazing! He showed us some beautiful vehicles and explained everything so well! Ask for Michael when you stop by! You won't be sorry!

Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.

Took my daughter to Marketplace in Stonewall to purchase her first new car. Our salesman, Mike Lafitte, treated her (and me) wonderfully. Took his time, showed her cars, and made this experience so special for her. She was thrilled to drive away in her brand new 2017 Spark. This is the 2nd vehicle we have purchased here, they treat you like family, and we highly recommend them to anyone looking to make a purchase.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

Mike Lafitte was very professional and went over and beyond to ensure that my purchase was the perfect fit for myself and my family! I would definitely recommend this dealership and his services to anyone. He is definitely an asset to this company.

This car is better than the lexus or bmw that I previously owned. Cadillac CT6 Premium Luxury 3.0TT AWD.If you get the chance to drive or buy one,you will not be disappointed.

The only draw back was the part the Tahoe Hybrid needed had changed part number this delayed my repair for over a week. Otherwise I was impressed with this dealership. I moved to this area in 2012 and regret not bringing my Tahoe Hybrid sooner to this excellent dealership.

it is very good vehicle. some of the operations of the many settings are too complex and hard to understand. the settings are difficult but great once you get the hang of it.