Used Cadillac cars for sale near Smithfield, VA

The service rep, Endya, was very helpful. I brought my car in for an oil change and had other concerns. She listened to my concerns and made sure they were addressed. I thought I was going to have to wait another day for an ordered part to be installed, but it was taken care of by the end of the day.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Fair to good but not great. Things will change because this dealership has been bought by the Southern Automotive Group - no longer Hall Automotive Group.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I wouldn’t shop at any other dealership. They made me feel comfortable right away. I never felt pressure. They put me with a great Lender for my loan. I’m taking my son here when it comes time for him to purchase. Thanks so much to Sullivan Auto Trading for helping me!

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Good people, I love the place! I went to pay and they were very kind to me. I liked the way they treated me!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Bonnie promptly checked me in for my service appointment. I appreciated the text and video updates from Matthew regarding my vehicle. The service was completed in the time promised. Thanks also to Cliff for the assistance in backing out of the garage!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Super group of sales personnel! Good at what they do! I would buy from them again!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Great experience, everything was fast, smooth and simple. They make buying a car painless and quick as possible. Thank You Kar Company for excellent customer service

I needed a new car for my mum but the loan companies kept denying me because of my bad credit, I was really frustrated before I came in contact with this specialist, they raised my credit score up to 783 and permanently removed all the negatives on my credit report. All the charge offs, eviction , school loans I had disappeared in 3 weeks. (FixMyCredit at WriteMe d0t C0m) saved me as I just got qualified for the car loan. You can also reach them out if you need your credit fixed.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

excellent and timely

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Dominic, Derrick and Alex made the car buying experience a smooth one. They were very accommodating and a pleasure to work with. A couple days after I bought the car, Dominic and Derrick both reached out to me via text message to make sure I was loving the car and to contact them if I needed anything.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Easy peasy with these fellas at thier farm of cars on Ailine blvd in portsmouth

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Great customer service and they get you out the door quick. Would definitely return again

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Great response unfortunately I live I in Montana. Hard to do business with companies that are on the east coast.

I really enjoy driving this vehicle it is a daily driver I had to modify the exhaust because a weld broke after someone else cut the resonators off thinking it was the cats I bet they felt great at the scrap yard but any way it just rolled over to 200k a few days ago it still performs great I put drilled and slotted rotors then put new cats and AutoZone bought pipe for duels it sounds obnoxious and angry I think the srx was held back and could have produced an excellent sport vehicle as for the brakes since the new rotors I havent had any issues still OEM calipers I was behind a vehicle that was on a cars but and it stopped suddenly the only thing I could do was stand on the breaks then I let off gassed hard as I swerved around the 2012 srx was still solid and reliable and I squeezed a camel through an eye hole it gave me a real rush of adrenaline and made me realize this car is just a wee bit more than I thought

I recently purchased a 2008 Toyota Highlander From Car Time. I did it on line from the Shenandoah Valley and never went to see the car. I did my home work, talked to all the right people and scored big. Mike was very honest, provided me with all the necessary documentation and even connected me with the mechanic that maintained the vehicle. I had a transport bring it to me and when it showed up, it looked better than described and better than the pictures on the website. It was a turn key job. All I did was send the money and they did everything else. This was as hassle free as it gets! The car is everything as promised plus more. The price was competitive and considering the condition probably a bit low. I would absolutely buy from them again. Why pay those big dealer high costs and ridiculous processing fees when you have people like Mike & Melody selling good cars at fair prices?

Got a 2013 about a month ago with 60K in nearly perfect condition. I have spent some time and money fixing little things - these cars are complicated and loaded with delicate technology. The CUE radio has been replaced, as has the electronic dash - which are both a very nice feature but are known to fail. It drives beautifully, has tons of room, is a fantastic value proposition, and looks very nice. The overall finish is very high and of very good quality on these cars. The owners complaining here are the ones that drive them hard and the only attention the car gets is when they drop it off to the dealer for something and then agree to fix things. Plan to spend a lot of money keeping one going if this is you. If you can do most things yourself, and keep it properly looked after, it's typical of any common luxury car. They ALL have their quirks. If you really wanted a toyota or a honda economy car then this isn't the car for you - go buy one of those, you'll hate owning one of these. Me? I just love it! Next costly maintenance is the magneride suspension - it does wear out, and typical engine cleaning - valves, injectors, plugs, etc. All fluids are new, brakes are new, tires are new. Everything is expensive for these cars.

Great experience, wonderful working with Jason and everyone at the dealership,very friendly. Love the new car.

Switched from a BMW 5 Series to the Cadillac XTS. It is far superior than the BMW and Jaguar XJ previously owned. Both of those foreign extractions were money pits. I purchased the X with 66,000 miles on it and have not experienced the failures other reviewers have lamented so I question the authenticity of their review. The XTS is, in my opinion, one of the most alluring cars on the road today, 2023. It has great presence and commands attention. By far the best car I have ever owned and its reliability has not disappointed. The Platinum trim interior is exquisite. It did, afterall, win Ward's 10 Best (automotive) Interiors of 2013. Definitely a keeper. Get one.

Positive: Overall good car. I love the design and interior quality. Huge trunk. 10 years later still looks modern and attractive. Negative: Seats are very hard. Different from previous models. Cue system not very practical. I would prefer knobs and buttons. Glove box is unnecessarily complicated. Source of problem.

This review is mainly for my salesman Mr. Rick Smith. Very professional and knowledgeable. Had a great time on our test drive. I highly recommend asking for Mr. Smith. The sales manager Ian was also great to work with. We were able to get a deal done that was fair for the both of us.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.